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Elder Ford of Tampa - Service Center

Tampa, FL

4.2
3,458 Reviews
Call Service Center (813) 321-1234

3,458 Reviews of Elder Ford of Tampa - Service Center

Sort by
November 24, 2024

Slow. Tell you one thing then don’t deliver. I gave feedback already. Stop asking for more feedback. More

by patrick.hulbert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service center
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Nov 27, 2024 -

Elder Ford of Tampa responded

Hello, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

November 23, 2024

Every time I don't know, I have to deal with Jennifer Perez, It has been an absolute pleasure and very professional! More

by Brock
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jennifer Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 26, 2024 -

Elder Ford of Tampa responded

Hi Brock, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

November 22, 2024

I purchased 2009 Mustang (Anniversary Edition) Jan. 2010, when it was Ernie Haire Ford. I've always had my vehicle serviced @ said dealership and always will . Shout-out to Service Advisor: Daniel A More

by clr2lnd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Arias
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Nov 25, 2024 -

Elder Ford of Tampa responded

Hi, your comments keep us motivated and working hard for all our guests! At Elder Ford of Tampa, we value our customers and we look forward to seeing you on your next visit. Take care!

November 22, 2024

They have outrageous rates for repairs, over 100% higher versus non-dealership prices, yes, that means more than twice as much. More

by J Collins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nicole Dobbs
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2024 -

Elder Ford of Tampa responded

Hi, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

November 22, 2024

Gray worth thank you I'm glad that you guys working with me thank you More

by ivancoto71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
November 20, 2024

I have already submitted a review. Not sure why I’m getting this again for More

by Zayd84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
AYMAN ABOUELSOUD
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Torino
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Nov 22, 2024 -

Elder Ford of Tampa responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

November 20, 2024

I actually bought my 2005 F-150 here when it was ERNIE HAIRE, so I have continued to bring my truck in for service here to Elder ever since. Great service and the people are awesome! More

by Raul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Beavers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 22, 2024 -

Elder Ford of Tampa responded

Hi Raul, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

November 20, 2024

Contacted you 4 times about buying a new vehicle and got no response, no return call More

by eric
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Johany Trespalacios
3.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Alicea
4.0
This rating includes all reviews, with more weight given to recent reviews.
CHRISTOPHER STOCKTON
1.0
This rating includes all reviews, with more weight given to recent reviews.
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November 19, 2024

Jennifer was awesome, my service was quick and easy. I’ll be sure to recommend Elder ford to everyone i know! More

by LUGONICHOLAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Beavers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Nieves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 21, 2024 -

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! We hope to be of service to you again! Take care!

November 18, 2024

Customer service was amazing and I was kept aware of findings and repairs. I recommend Elder Ford. More

by EAMON.MCCORMACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Tafur
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Nov 21, 2024 -

Elder Ford of Tampa responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

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