Elder Ford of Tampa - Service Center

I will gladly share my horrible experience with all of my friends and family, ensuring no one else is scammed by this Fraud of a company. friends and family, ensuring no one else is scammed by this Fraud of a company. More

Nicole was very helpful during our lengthy process. We appreciated her keeping us up to date on the service progress. We appreciated her keeping us up to date on the service progress. More

It was an okay experience, I just wish they already had the part ordered for the car. the part ordered for the car. More

Prompt and fair and did all the updates while completing oil change and tire rotation oil change and tire rotation More

Customerservice was excellent. I would recommend Elder Ford to family members. Thank you for you service. I would recommend Elder Ford to family members. Thank you for you service. More

You can NEVER get someone on the phone! Transfers and holds all day , every day. The only reason for 2 stars is because my service advisor (J.Perez) was amazing though! Transfers and holds all day , every day. The only reason for 2 stars is because my service advisor (J.Perez) was amazing though! More

Very professional. In time. Very informative. Friendly people , helpful. Clean. Good selection of cars, specially Mustangs. In time. Very informative. Friendly people , helpful. Clean. Good selection of cars, specially Mustangs. More

Great service. Didn’t appreciate the 700 club in TV in the waiting room. Our go to dealership Didn’t appreciate the 700 club in TV in the waiting room. Our go to dealership More

We purchased our daughter’s used vehicle in early May, and the check engine light came on almost as soon as we drove it off the lot. Every time a repair was done, we had to bring it back due to the check and the check engine light came on almost as soon as we drove it off the lot. Every time a repair was done, we had to bring it back due to the check engine light coming on again. They had to replace the entire motor, among several other things, and have made us feel as if all of these issues were supposed to be our responsibility even though no issues were declared at the time of purchase and we even paid a mandatory “110-point inspection” fee that “made sure everything was in working order”. We were promised “one final” repair would be done on this near-lemon of a car we were sold, and now the service director, Bryan, refuses to return our calls. I just left a message for the GM, Dan, so hopefully we get a resolution on this vehicle. update: no response to my voicemail, only a generic written response to this review. still waiting for that return call, Dan! More

The staff is always great and willing to help. They always go over and above to make the customer experience top notch. They always go over and above to make the customer experience top notch. More