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Elder Ford of Tampa - Service Center

Tampa, FL

4.2
3,467 Reviews
Call Service Center (813) 321-1234

3,467 Reviews of Elder Ford of Tampa - Service Center

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July 19, 2022

It’s easy to deal with the guys has been really good with all Service reps. They make it to be comfortable there waiting and is a good thing. More

by Joserodr1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Faiella, BJ Llanos
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Jul 21, 2022 -

Elder Ford of Tampa responded

Hello, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

July 19, 2022

They made it a very easy experience and my SUV was ready for my trip out of town More

by Brittney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Faiella, BJ Llanos
Report | Print
Jul 21, 2022 -

Elder Ford of Tampa responded

Hello Brittney, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 19, 2022

Always a seamless process bringing my truck in for service. BJ at the service desk is always helpful More

by amraper15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BJ Llanos
Report | Print
Jul 21, 2022 -

Elder Ford of Tampa responded

Hello, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

July 19, 2022

Jenny in service was great will be coming back for a long time great service. More

by lghoumari1204
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny
Report | Print
Jul 21, 2022 -

Elder Ford of Tampa responded

Hello, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 19, 2022

This dealership was extremely helpful and responsive when my vehicle had a recall that resulted in me being unable to drive my vehicle. The dealership set up mobile service to come to me and fix the repair. More

by Jmalafronte13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Sills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 21, 2022 -

Elder Ford of Tampa responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

Jul 21, 2022 -

Elder Ford of Tampa responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

July 18, 2022

Great service just a little bit slow on my case. I will still pick Elder Ford purchase a vehicle and recommend. More

by leocobaniv12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 20, 2022 -

Elder Ford of Tampa responded

Hi, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 18, 2022

Nicole did what she could to minimize disruption to my transportation needs. Thank you very much. More

by fabiomontoya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole
Report | Print
Jul 21, 2022 -

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

July 17, 2022

Great experience taking care of a factory recall. Fast and reliable service with great service reps. More

by dnwilson4100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Syed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Tucci
Report | Print
Jul 19, 2022 -

Elder Ford of Tampa responded

Hi, we are happy we could make your experience a positive one! At Elder Ford of Tampa, we value our customers and we look forward to seeing you on your next visit. Take care!

July 14, 2022

The Service Department at Elder Ford is extremely Through! I highly recommend this location for service. More

by Ivory Mason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Alicea
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BJ Llanos
Report | Print
Jul 15, 2022 -

Elder Ford of Tampa responded

Hello Ivory, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

July 14, 2022

The concern for the client is superb! I felt completely confident that all my needs were going to be met and was not disappointed. Everyone from phone responses to service advisor went a More

by Annemsanders25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Beavers
Report | Print
Jul 15, 2022 -

Elder Ford of Tampa responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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