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Elder Ford of Tampa - Service Center

Tampa, FL

4.2
3,536 Reviews
Call Service Center (813) 321-1234

3,536 Reviews of Elder Ford of Tampa - Service Center

Sort by
August 09, 2022

We in for an A/C repair for the second time. $600 ticket and no progress More

by noe1
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daniel Alicea
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 12, 2022 -

Elder Ford of Tampa responded

Hi, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you,

August 09, 2022

Very helpful in getting repairs done. Great communication and repairs expedited to get me back on the road. My service advisor Dan was great More

by NEWBERRYKEITH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Beavers
Report | Print
Aug 12, 2022 -

Elder Ford of Tampa responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

August 09, 2022

Everyone at Elder Ford was very courteous and helpful. The service technicians were excellent and very thorough More

by osmondbrown325
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 12, 2022 -

Elder Ford of Tampa responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 09, 2022

5 hours for service failed to top off def last 2 service air filter left dirty cracked turn signal socket bulb falls out no warranty claims I must have hit something behind glass somehow no marks will not r More

by Wade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Warranty department
Report | Print
Aug 12, 2022 -

Elder Ford of Tampa responded

Hi Wade, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you,

August 09, 2022

Good service and I will recommend it to anyone who goes to Elder Ford and the service is the best yet More

by tracy.rodriguez1983
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jennifer, Brandon Rodriguez
Report | Print
Aug 12, 2022 -

Elder Ford of Tampa responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!

August 09, 2022

I was greeted upon arrival was written up quickly and accurately. The service was performed and the service advisor texted it was ready to go. I got cost on next service thanked him and left. More

by motto785
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I was at Quick Lane no option to pick., Dillon Gastineau
Report | Print
Aug 12, 2022 -

Elder Ford of Tampa responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

August 09, 2022

It was very clean and was able to talk to the right person about what I need More

by BCBREWER19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Syed
4.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robo Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 12, 2022 -

Elder Ford of Tampa responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

August 09, 2022

In January I came to your dealership to order a new King Ranch F150. Syed Ali in sales gave me a ridiculous low appraisal on my current F150 of $23,500 and told me what a good deal I was getting. It was a g More

by MMITTIES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Syed
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Beavers my service rep was great
Report | Print
Aug 12, 2022 -

Elder Ford of Tampa responded

Hello, we appreciate you taking the time to leave us this feedback. We would like the opportunity to try and regain your trust in our business and resolve this matter for you if we still can. Please contact Dan Sills | General Manager | Elder Ford of Tampa at your earliest convenience so we can work with you to make this better. We look forward to speaking with you soon. Take care.

August 08, 2022

Great customer service and outstanding delivery of a new vehicle for me and my family More

by Carlous68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robo Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 11, 2022 -

Elder Ford of Tampa responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

August 08, 2022

They provided a fast efficient service and were able to get my vehicle back to me faster than they had anticipated. The sales people are extremely friendly helpful and knowledgeable More

by BARRYN.STRIKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Faiella, BJ Llanos
Report | Print
Aug 11, 2022 -

Elder Ford of Tampa responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Elder Ford of Tampa. We are always more than happy to assist you if anything else comes up. Take care!

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