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3,457 Reviews of Elder Ford of Tampa - Service Center
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September 11, 2018
Great costumer service and friendly staff They do a good job and fast. Love the fact that they will have all kinds of stuff to entertain the client. This time the price was little bit to high They do a good job and fast. Love the fact that they will have all kinds of stuff to entertain the client. This time the price was little bit to high for my budget. More
by YOMA1972MOLINA
Verified CustomerEmployees Worked With
Jason Fuchs
September 11, 2018
quality gauranteed Buy Ford just come here,whatever new or used. I like it very much about service.Quality gauranteed was most important thing. I will come again. Buy Ford just come here,whatever new or used. I like it very much about service.Quality gauranteed was most important thing. I will come again. More
by zhangshuangji
Employees Worked With
Other Employees :
Ken Lee , Damian Olmo, Robert Tucci, Robert Torino, Tay Blain, Austin Kedrie, Alfredo Serpa, Ryan McTaggart
September 10, 2018
Courteous but could be faster I'm entirely satisfied with the quality of the services provided, I just wish that arriving with an appointment at 7am for an oil change and filter ch I'm entirely satisfied with the quality of the services provided, I just wish that arriving with an appointment at 7am for an oil change and filter check would not take two hours More
by Rafe
September 10, 2018
Great service Great overall experience. Jahony and nacer took great care of me as usual. This was my first experience with Eli! He did a great job as well. All of t Great overall experience. Jahony and nacer took great care of me as usual. This was my first experience with Eli! He did a great job as well. All of them take time to speak to my son with aspergers witch is a testament to their service. More
by RR0
September 10, 2018
Marty Heiss is the best. He always take care of me and my truck, ensuring I'm happy when I leave. He goes the extra mile and makes all the little things matter. He makes getti He always take care of me and my truck, ensuring I'm happy when I leave. He goes the extra mile and makes all the little things matter. He makes getting my car service and dealer experience enjoyable. Thank you Marty Heiss at Elder Ford! More
by Andy
Employees Worked With
Marty Heiss
September 10, 2018
Great service Justin NeSmith did a great job diagnosing and fix the issue with my truck. I highly recommend using the service department at elder ford of Tampa Justin NeSmith did a great job diagnosing and fix the issue with my truck. I highly recommend using the service department at elder ford of Tampa More
by Mike
Employees Worked With
September 10, 2018
Johany is Not the Best Communicator I had Johany as a service rep. I asked for him to call with an estimate once he had one and we could decide to move forward. Not only did he not call I had Johany as a service rep. I asked for him to call with an estimate once he had one and we could decide to move forward. Not only did he not call with an estimate. He didn’t call at all. I received a text later in the day saying that my car was ready for pickup and THEN he answered me, via the text portal Ford offers. I tried calling him, honestly, five or six times. I spoke with two different service operators and they couldn’t find him either. I didn’t even get to speak to a manager because even THEY were nowhere to be found. I’m glad my car got fixed and the cost wasn’t out of control, or else Things could’ve gotten out of hand. I hope others aren’t left in the dark like I was. Avoid Johany. Seriously. More
by ZSHAW326
Employees Worked With
September 10, 2018
Fast, no pressure. Work was completed in less time than they estimated. I thought they would recommend new tires because they looked pretty worn to me. But Johany said t Work was completed in less time than they estimated. I thought they would recommend new tires because they looked pretty worn to me. But Johany said the tired were still within specs. Next time I'll need new ones. More
by JEFFREY_HAYS
Employees Worked With
September 10, 2018
Professional and very helpful. Like I said the staff at Elder ford of Tampa is very helpful courteous and professional. They also help me to get into a rental car until my car is f Like I said the staff at Elder ford of Tampa is very helpful courteous and professional. They also help me to get into a rental car until my car is fixed and I greatly appreciate that, I needed to get to work and also take my daughter to college. Thank you again. More
by hlawrence1
Employees Worked With
Jorge Acosta, Jason Bray, Jason Fuchs, Toni Governale
September 10, 2018
oil change was great The overall experience with board for the OU change was great but the waiting time is a little bit long but that’s not the the man’s fault. Still The overall experience with board for the OU change was great but the waiting time is a little bit long but that’s not the the man’s fault. Still really good experience, will come back again More
by pangp
Employees Worked With
Jose Pagan, Dale Kight
