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Elder Ford of Tampa - Service Center

Tampa, FL

4.2
3,479 Reviews
Call Service Center (813) 321-1234

3,479 Reviews of Elder Ford of Tampa - Service Center

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September 06, 2024

I had a great experience with Dan Beavers in service. My vehicle was a difficult one with an intense recall issue. The initial issue caused multiple other issues to sprout up. Dan did an exceptional job More

by BEC
Recommend Dealer
Yes
Employees Worked With
Dan Beavers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : A.J.
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Sep 08, 2024 -

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 05, 2024

Great service, friendly and courteous. Mike at the service department is a great asset to Elder Ford. Highly recommended! More

by mosingleton
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
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Sep 07, 2024 -

Elder Ford of Tampa responded

Hi, thanks for your praise and kind comments about our team. Safe travels!

September 03, 2024

Dan is great to deal with takes care of customers concerns and any questions we have. Very happy with him More

by Rinturrisi25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Beavers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 06, 2024 -

Elder Ford of Tampa responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Elder Ford of Tampa, we value our customers and we look forward to seeing you on your next visit. Take care!

September 01, 2024

No complains at all, always at the top of my list. Nothing less than a 5 star. More

by Ivans_braganza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Dobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 06, 2024 -

Elder Ford of Tampa responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for choosing Elder Ford of Tampa as your first choice for service!

August 30, 2024

I love it so much. I wish i came here more often. Quick lane is the best More

by 579091
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Beavers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Dobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Gentile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Nieves
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Decaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 02, 2024 -

Elder Ford of Tampa responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We hope you continue to choose Elder Ford of Tampa for all your vehicle needs! Take care!

August 29, 2024

I'm always glad I drove past other Ford dealers to bring my car to Elder. More

by SCHNDJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 01, 2024 -

Elder Ford of Tampa responded

Hi, we are happy we could make your experience a positive one! Please let us know if you have any additional questions about services you received and thank you again for choosing Elder Ford of Tampa!

August 27, 2024

Excellent service from Ms Tackett and Darrell Kincaid. Others need improvement on communication with customers. More

by aldermandee
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Leslie Tackett, Darrell Kincaid, EJ Wilson
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Aug 31, 2024 -

Elder Ford of Tampa responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you. Dan Sills General Manager Elder Ford of Tampa

August 06, 2024

The dealership did a great job at helping me find the right car for me. More

by jarrett1063
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AYMAN ABOUELSOUD
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 16, 2024 -

Elder Ford of Tampa responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!

August 03, 2024

Awesome and they get the job done and loyal to there customers thanks you guys are great More

by DANNYHAMP305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAVID FUNK
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 16, 2024 -

Elder Ford of Tampa responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 02, 2024

Same as the others you keep charging me $100 deductible and you're not fixing my car. This has been going on for several years now More

by rebeccanaturally
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Johany Trespalacios
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 16, 2024 -

Elder Ford of Tampa responded

Hi, we strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

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