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Elder Ford of Tampa - Service Center

Tampa, FL

4.2
3,535 Reviews

3,535 Reviews of Elder Ford of Tampa - Service Center

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November 21, 2023

Not a very respectful place I waited while people walk around without even a greeting. More

by ronnielaingnow57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Johany Trespalacios
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2023

The staff at elder ford is absolutely amazing we’re always so helpfully and informative when we have our vehicles in for service. Would highly recommend Jennifer Perez to all my friends and family. More

by TIMMOM317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Beavers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Dobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Nieves
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Decaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2023

Excellent service, professional, efficient, courteous, friendly, and timely, no complaints, Facilities were comfortable as I waited for my vehicle More

by fpidala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2023

Good communication, great service, able to control what's in there power to control, understanding More

by jpburgess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Dobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Torino
November 16, 2023

Great attention to the customer efficiency leadership courteous to everyone that visited the facility…. Thanks for your service…. Appreciate it More

by MARTYHUGEE
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2023

Everyone was great to work with especially Jennifer. She kept me informed of the orders and status and the coordination was flawless. She’s definitely a bonus to the Elder Ford Team. More

by Mkamowsk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Beavers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2023

Still no call on parts they ordered under warranty. It took two days for them to diagnose. I am not sure if they ever fully diagnosed as I took the vehicle back. They told me parts were order hut I hav More

by KENNETH.HAYNES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan Beavers
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2023

Top notch service department- friendly, competent, review what they’re going to do, how much time it will take, what the cost is, etc. They needed a part and I came back the next day Happy to see them, they More

by Berry Good
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Beavers
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2023

The service I received was prompt and of very high quality. The reps were very helpful. More

by Hatchman98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexia
November 15, 2023

Good costumer services. My car had the engine light on and took just one day to be fixed. Happy that they wash my car More

by DIAZLUIS_RODRIGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Dobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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