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Elder Ford of Tampa - Service Center

Tampa, FL

4.2
3,457 Reviews

3,457 Reviews of Elder Ford of Tampa - Service Center

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August 11, 2023

My First time experience was great. Staff was attentive and communicated everything along the way. More

by Borriquababe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Nieves
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 11, 2023

I went in to look at a truck and it was the worst experience I have EVERRRRR had in my life. The person when i walked in was on the phone and he asked someone else to assist me and that person direct More

by joeldfit
Recommend Dealer
No
Employees Worked With
Nicole Dobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2023

Elder Ford service department always keeps you informed on the progress of your vehicle while being serviced More

by caquig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2023

I found my advisor to be friendly & professional handling my main issue quickly. The extra service was having a Lyft service deliver me to the car rental. More

by Lydiagt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexa Diaz
August 08, 2023

Always love visiting this dealer. I’m able to get in and out with little hassle, even when it’s a walk in. More

by KEVIN.M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2023

I had brakes replaced and gone back 3 times to have them stop squealing. I now leave messages and don't get called back. I have always had good service here but this is getting ridiculous. More

by bplayer973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan Beavers
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2023

Good service, good people, good product, on time coffee and tea. Never wait to long with an opointment More

by FCOCROFT12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2023

Everybody is very helpful and friendly, great staff ,I would definitely recommend this service to anyone More

by CANSERGIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
August 04, 2023

Everyone is polite and very helpful. Friendly service and always professional. Thank you very much. More

by Ozzyzar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Nieves
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2023

Fluids were not topped off, squealing belt was not mentioned or addressed. Pick up and drop off service was not honored initially, and had to postpone my appointment because of it. I’ll stick to Bill More

by Bmannion511
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
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