Elder Ford of Tampa - Service Center

I am much more comfortable with the service side, which has always been OUTSTANDING! I just bought a Ford Escape from another dealership because of the way Elder Ford's sales team, and sales management, tr has always been OUTSTANDING! I just bought a Ford Escape from another dealership because of the way Elder Ford's sales team, and sales management, treated me. But the service side has airways been superb. More

I came in for a warranty issue with the exhaust and she took care of it. took care of it. More

Very helpful and communicative with my repairs, I’m happy with my service and experience with my service and experience More

Service writer was hostile and unprofessional. My truck was misdiagnosed. Was told it needed a PCM and a new engine. Total cost $15200. Turns out it was the key fob and I fixed it for $80. Uneduc My truck was misdiagnosed. Was told it needed a PCM and a new engine. Total cost $15200. Turns out it was the key fob and I fixed it for $80. Uneducated, unprofessional, aggressive, You have been warned More

Good service keep my service my truck right I like the service all way thanks service all way thanks More

Zero communication after a purchase and an issue. Would not go here again! No one answers service when you cal! Disappointed! Would not go here again! No one answers service when you cal! Disappointed! More

My First time experience was great. Staff was attentive and communicated everything along the way. Staff was attentive and communicated everything along the way. More

I went in to look at a truck and it was the worst experience I have EVERRRRR had in my life. The person when i walked in was on the phone and he asked someone else to assist me and that person direct experience I have EVERRRRR had in my life. The person when i walked in was on the phone and he asked someone else to assist me and that person directly said no i am not helping him if he is working with John he is crazy as xxxx and started arguing with another employee right in front of me worst customer experience I’ve ever had anywhere More

Elder Ford service department always keeps you informed on the progress of your vehicle while being serviced on the progress of your vehicle while being serviced More

I found my advisor to be friendly & professional handling my main issue quickly. The extra service was having a Lyft service deliver me to the car rental. my main issue quickly. The extra service was having a Lyft service deliver me to the car rental. More