Elk Grove Buick GMC

Good Price Fast Service No pressure sale. Knew what I wanted going in and came out better than expected on deal. Have spend over two hours in dealerships before but they were No pressure sale. Knew what I wanted going in and came out better than expected on deal. Have spend over two hours in dealerships before but they were very efficient. Even when we met with finance! In and out in about an hour. More

Dealership reneged on terms of the written contract As a precondition to purchasing the vehicle in question, the dealership agreed to remove the existing scratches from the rear bumper, front bumper, as As a precondition to purchasing the vehicle in question, the dealership agreed to remove the existing scratches from the rear bumper, front bumper, as well as above the driver side window. The dealership issued a written work order (“Due Bill”) which describes the work to be done as “REMOVE SCRATCHES”. When I picked up the vehicle after the repairs had supposedly been completed, I noticed that the scratches on the front bumper as well as those above the driver side window had NOT been removed. When I brought it up to the finance directory, Mr. Hakim Khan, he reneged on the terms of the written contract, telling me that it was “too expensive” to repair the vehicle. More

Very Professional . The service was fantastic. Very responsive to finding the exact truck I was looking for to purchase. I would definitely recommend this dealership . The service was fantastic. Very responsive to finding the exact truck I was looking for to purchase. I would definitely recommend this dealership. More

Service I Doug Mukai had an appointment on 09/26/2018 @ 1100hrs (Wednesday): As soon as I drove into the service carport I was immediately greeted by Mark Lop I Doug Mukai had an appointment on 09/26/2018 @ 1100hrs (Wednesday): As soon as I drove into the service carport I was immediately greeted by Mark Lopez a service advisor. He was courteous, friendly asked what I was here for, retrieved my vehicle miles, left the keys in my vehicle and walked me to the the service area. Lopez immediately started my service report plus looked up my request regarding the recall on my 2015 GMC Sierra SLT. He advised my that my oil change, rotation, multi-point inspection, plus the recall fix would approximately take 2 1/2 long. That was the first time any service advisor informed me how long my vehicle would take to complete. Overall my services from the service depart has been great the past 3 years since the purchase my truck from the dealership. Keep up the great work!!! Doug MUkai More

Extremely responsive Max and Tim were very quick to respond to questions, and willing to deal in a timely manner. kudos to them! Would recommend them to family and friends Max and Tim were very quick to respond to questions, and willing to deal in a timely manner. kudos to them! Would recommend them to family and friends. More

Great people and great experience We thoroughly enjoyed our experience with the Elk Grove GMC Buick. We had to think overnight about the purchase and decided even if we did not choose We thoroughly enjoyed our experience with the Elk Grove GMC Buick. We had to think overnight about the purchase and decided even if we did not choose that vehicle, we still were going to buy from this dealership. More

thank you This was the best and friendliest buying experience. Everything was completed quickly and efficiently. Luis did a great job and was great to work wi This was the best and friendliest buying experience. Everything was completed quickly and efficiently. Luis did a great job and was great to work with. Thank you. More

Never called back After selling the car i found some stuff wrong on the car but i tried to callem so many times and email em and voice mail as well they never respond t After selling the car i found some stuff wrong on the car but i tried to callem so many times and email em and voice mail as well they never respond to any of those ,so i dont recommend this dealer at all! More

Straight forward and easy! Probably the easiest and best experience I've ever had buying a car. Everyone was straight forward and made it simple. I highly recommend that anybo Probably the easiest and best experience I've ever had buying a car. Everyone was straight forward and made it simple. I highly recommend that anybody thinking of buying a car come here. More

Best car buying experience ever . I was impressed with the professional service of Elk.Grove BUICK GMC EMPLOYEES CUSTOMER SERVICE, MY FINAL PRICE , PRODUCT KNOWLEDGE, BEST EVER BUYIN I was impressed with the professional service of Elk.Grove BUICK GMC EMPLOYEES CUSTOMER SERVICE, MY FINAL PRICE , PRODUCT KNOWLEDGE, BEST EVER BUYING EXPERIENCE , TNKS More