Elk Grove Buick GMC

Excellent Service Excellent service, Great prices everyone in their were very helpful, Our Salesman Louie was great. We will definitely but another vehicle from them. 1 Excellent service, Great prices everyone in their were very helpful, Our Salesman Louie was great. We will definitely but another vehicle from them. 100% great service. More

Poor service Hopefully this dealership gets some new management for sales and follow up. The sales guy was awesome, but everything after was a complete issue. Excu Hopefully this dealership gets some new management for sales and follow up. The sales guy was awesome, but everything after was a complete issue. Excuses beyond excuses as if no communication among staff. Just got a call they forgot to get us to sign up for the credit union that funded the loan. you would think they would want to get paid. Crazy. They are all very nice and friendly, but after the 4th excuse it gets frustrating. We love our new truck but not sure we are confident in using them for service sadly. More

Excellent service Clint is very pleasant to deal with. He made the buying experience quick And easy. I would recommend Clint to other friends who are interested in buyi Clint is very pleasant to deal with. He made the buying experience quick And easy. I would recommend Clint to other friends who are interested in buying a vehicle. More

Auto repair I needed to get my car serviced on a Saturday. The service was great and quick. Making an appointment saves me a great deal of time and having the se I needed to get my car serviced on a Saturday. The service was great and quick. Making an appointment saves me a great deal of time and having the service available on a Saturday makes using the dealership a number one option. Thanks guys!!!!! More

Service Advisors "listen" Trying to understand the circumstances leading to current problem was an effort to help the technicians in their investigation although not everythin Trying to understand the circumstances leading to current problem was an effort to help the technicians in their investigation although not everything is tracked by computer, but were able to see a number of times "something" occurred that was manifested in the problems experienced. More

Great service Great salesman & extremely helpful. Worked hard all day to prepare my deal & truck. Great dealership. Finance manager worked a great deal. Very please Great salesman & extremely helpful. Worked hard all day to prepare my deal & truck. Great dealership. Finance manager worked a great deal. Very pleased wth my purchase. More

Excellent customer service!! Luis was awesome! We had no pressure at all. We love our new truck! Luis was just a pleasure to work with. Thank you to the detailer who cleaned our mats and bed mat. We had no pressure at all. We love our new truck! Luis was just a pleasure to work with. Thank you to the detailer who cleaned our mats and bed mat. More

Used car Just because my car isnt brand new does not mean I should have to of paid for a rental for 2 weeks when the work being done is from warranty. I seen a Just because my car isnt brand new does not mean I should have to of paid for a rental for 2 weeks when the work being done is from warranty. I seen at least 10 loaner cars from other dealerships driving around. Ive been a gm customer for almost 10 years since i started driving. My family all gm drivers. Suggest you make it a point to make your customers feel more than a $. Love my buick but hey i love hondas and and nissans now too. Maybe ill take my business to them for a brand new car? Not sure yet. We'll see how things come out. Your actual workers are not to blame it's upper management themselves. Fix this whole issue of sell sell sell. Take care of your customers better and maybe you'd get more business? More

GMC Sierra everyone was very helpful and very polite. This is the second truck I bought from there and both times very good customer service. I will be back when everyone was very helpful and very polite. This is the second truck I bought from there and both times very good customer service. I will be back when I need another truck. More

Outstanding service experience I recently took my Buick Enclave to Elk Grove Buick for a minor repair. Jason, a service writer, was very attentive in determining what needed to be I recently took my Buick Enclave to Elk Grove Buick for a minor repair. Jason, a service writer, was very attentive in determining what needed to be accomplished. While I waited in the customer lounge, he kept me informed as to the status of the repair. When the work was completed, he had the car washed and then delivered to me. I continue to be pleased with Elk Grove Buick, from the initial purchase experience (fair price and absolutely no pressure sales practices) to the follow on service work. More