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Elk Grove Hyundai

Elk Grove, CA

Overview
Employees
Reviews
Vehicles
4.7
565 Reviews
We are proud to have all three Hyundai dealers in the greater Sacramento area ranging from right here in Elk Grove to Sacramento and Roseville. We look forward to continuing to grow to allow us to provide the very best in sales and service. Whether you are an existing customer or are just searching for a great deal and are new to the Hyundai brand, Elk Grove Hyundai wants to be your automobile dealer.
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8480 Auto Passage Dr

Elk Grove, CA

95757

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Showing 565 reviews

August 30, 2022

Horrible customer service and the worst service team I’ve ever met. There are not enough employees and I was given incorrect information. They couldn’t find out what was wrong with my car and told me to come More

by arleslie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
George Nnamani
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aysaha
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Sep 08, 2022 -

Elk Grove Hyundai responded

This feedback is disappointing and I am truly sorry that your experience didn't match our high expectations. We will discuss this feedback as a team, but in the meantime, I would be happy to help in any way that I can and invite you to contact me at your convenience. Thank you, Jerry Eastman - Service Manager - (916) 427-1234 X1015

August 29, 2022

Very attentive to the customer and provided great service. Elk Grove Hyundai's commitment does'nt just end with the sale. More

by paulqsacramento
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Homayoun Ahmadzai
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Nnamani
5.0
This rating includes all reviews, with more weight given to recent reviews.
JJ Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Guadamuz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 30, 2022 -

Elk Grove Hyundai responded

Paul, thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Elk Grove Hyundai team. Drive safely, and we hope to see you back again down the road!

August 29, 2022

You have very patient and polite employees how ever my english is not good but they did my service patciently and i didnt wast any time More

by Hamayoonnoori112
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
He was another staff helped me
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Aug 30, 2022 -

Elk Grove Hyundai responded

Thank you for the great review! We are thrilled to hear that you had a successful purchase experience working with the Elk Grove Hyundai team. Drive safely, and we hope to earn your business again down the road!

August 29, 2022

Reggie was amazing! He checked me in quickly, kept me updated about my cars service and the maintenance team finished the work quickly. I was very impressed with how smo More

by Emily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reggie
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Aug 30, 2022 -

Elk Grove Hyundai responded

Emily, thank you for the great review! We are thrilled to hear that you had a successful service experience working with Reggie and the Elk Grove Hyundai team. Drive safely, and we hope to see you back again down the road!

August 28, 2022

Very friendly while also professional and straightforward. I appreciate how easy to with with they were! More

by andym
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Cervantes, David Johnson
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Aug 29, 2022 -

Elk Grove Hyundai responded

Thank you for the great review, Andy! We are so glad to hear that you had a successful experience working with the Elk Grove Hyundai team. Drive safely, and we hope to see you back!

August 27, 2022

This review is for the service dept only. Dominic Derosa did the a great job coordinating some warranty repairs on my Ioniq 5. Although I have been disappointed with the quality issues I have More

by Mandingo240
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominic Derosa
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Aug 30, 2022 -

Elk Grove Hyundai responded

Thank you for sharing. We appreciate your business and trust in our service team to assist you and your vehicle. We are sorry that you've been disappointed with other aspects of your experience, but we are grateful for your trust in Dominic nonetheless! If there is anything else we can do for you, let us know. Thanks, Jerry Eastman - Service Manager - (916) 427-1234 X1015

August 27, 2022

Service department was extraordinary. Couldn’t ask for better customer service. Will definitely go back. Thanks again More

by Derekbuckley.db
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reggie
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Aug 29, 2022 -

Elk Grove Hyundai responded

Providing excellent customer service is our top priority and we're overjoyed our team hit the mark! Thanks for supporting Elk Grove Hyundai with your business and your review. We look forward to working with you again next time!

August 27, 2022

The service advisor was very friendly and professional. She kept us updated on our repair. More

by cmcclelland
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Asia
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Aug 29, 2022 -

Elk Grove Hyundai responded

We are happy to hear that you received such communicative, top-notch service from our team! Thank you for choosing Elk Grove Hyundai and for sharing your feedback. Drive safely!

August 27, 2022

The sales rep is very accomodative, explain well and process the documents so fast and also they gave us discount More

by Mandy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Sax
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Singh
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Aug 29, 2022 -

Elk Grove Hyundai responded

Mandy, thank you for the great review! We are thrilled to hear that you had a successful purchase experience working with the Elk Grove Hyundai team. Drive safely, and we hope to see you back again down the road!

August 26, 2022

Reggie is an awesome service guy to work with! Always gets me in when I need it and explains everything. Takes the extra mile everytime! More

by Scsoftball13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reggie
Report | Print
Aug 26, 2022 -

Elk Grove Hyundai responded

We can't wait to share your lovely review with Reggie! Thank you for trusting Elk Grove Hyundai with your vehicle needs.

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