Elk Grove Subaru

Love my new Forester! My husband and I went looking for a used car, but came home with a new Forester instead. Our salesman, Curtis Jare was super knowledge and very helpf My husband and I went looking for a used car, but came home with a new Forester instead. Our salesman, Curtis Jare was super knowledge and very helpful. With all a new Subaru and this dealership has to offer, it's a no-brainer. I highly recommend buying your next vehicle from EG Subaru. More

Great to Work With Bruce Cunningham provided us with excellent service with no pressure. He was knowledgeable about the vehicle we purchased and made the process extrem Bruce Cunningham provided us with excellent service with no pressure. He was knowledgeable about the vehicle we purchased and made the process extremely easy. We knew the kind of car we wanted but had put off actually looking because the whole experience can be unpleasant and stressful. However, Bruce treated us like family and now we wish we wouldn't have waited so long as we could have been driving a new car a lot sooner! More

Exceptional!! Car buying can be intimidating. The exceptional staff at Elk Grove Subaru made the whole process fun and enjoyable. Can't sing the praises enough for Car buying can be intimidating. The exceptional staff at Elk Grove Subaru made the whole process fun and enjoyable. Can't sing the praises enough for both Mikes. Love my new Forester!! More

Nice staff Was looking for a 2015 WRX and was very pleased with the service I got at this dealership. I would recommend this place to anyone looking to buy a Su Was looking for a 2015 WRX and was very pleased with the service I got at this dealership. I would recommend this place to anyone looking to buy a Subaru. Frank Roepke, David Deleon, and Brandon Vaughn were very nice and helpful. More

One of my worst customer service provided. We went to Elk Grove Subaru last Saturday 3/14/15 and was greeted by Michelle. She told us it was her first day at the dealership. She was very friend We went to Elk Grove Subaru last Saturday 3/14/15 and was greeted by Michelle. She told us it was her first day at the dealership. She was very friendly and accommodating. But then she turned us over to Curtis who spat out some stats about the dealership and about himself. I told him what we were looking for in a 2015 Subaru Outback and gave him quotes I have received from other dealerships. He then proceeded to inform me that the prices given will not hold if someone came to the dealership and bought the vehicle outright. So I have told him that I recently bought a new vehicle from Carlsen Subaru (one of the places who had given me a quote for the new outback) and how well they took care of me. He just shrugged everything of. I told Curtis we were not set on the Outback and that we were going over to The Honda Dealership across the street to check out the CRV. Curtis responds with how the transmission placement on Subaru's are superior to how Honda's are set up. How the number one selling vehicle are the F150's and how Subaru's are set up the same way. So I told him that's fine and all and that we would still like to check out the CRV. I asked for his business card and a brochure on the Outback so we can look things over later. Curtis Jare's response: "Do you know how many vehicles I've sold from brochures over 10 years? Zero." At that point, we just backed into my BRZ and left. The guy was super pushy, rude, and left a bad taste in my mouth. I have left a review on Elk Grove Subaru's Facebook Page and on a group forum that I belonged to. Supposedly, a few other people have not had good experience with Elk Grove Subaru. Last time this type of stuff happened to me was with Future Ford's Naveed G. I left a review about my experience on their FB page. A few minutes later, they got a hold of me, got an apology, offered $3500 off of a Focus ST and 0.0% APR. While that wasn't enough to get me to return to the dealership, it was an effort to show they want my business. with Elk Grove Subaru, I got a response about what they might be able to do to assist us. It was too little too late. We ended up purchasing from Elk Grove Honda. The sales person who we dealt with told us that she has only been in sales for a year and yet we were treated properly. Laura was a good listener. After going through the figures, I asked for $1,500 off. She tells us that she will ask the manager about our offer. She comes back with a counter offer. $1,000 off plus a $250 security package we originally passed up on. We wrote the check, paid off the vehicle and left happy. More

great customer service I came in for a really nice used vehicle. Which I have a long with monthly installments I wanted.... Zach made this a very quick and easy process. Ex I came in for a really nice used vehicle. Which I have a long with monthly installments I wanted.... Zach made this a very quick and easy process. Excellent customer service and all together a great experience.... thanks, More

Great experience! I was able to negotiate everything up from and over the telephone. I came in and the whole process went very smooth. Mike Carlson was great to work w I was able to negotiate everything up from and over the telephone. I came in and the whole process went very smooth. Mike Carlson was great to work with and I would recommend him to anyone. More

Great Customer Service! Dealing with internet sales, is a quick, easy, and a pleasurable car buying experience especially at Subaru Elk grove! We couldn't be happier on how t Dealing with internet sales, is a quick, easy, and a pleasurable car buying experience especially at Subaru Elk grove! We couldn't be happier on how they took good care of us. They made sure all our preferences are met and even exceeded our expectations. Kudos to Erik and Mike, and also the entire Subaru Elk Grove team! More

Great Subaru Dealer! Excellent Sales Personnel! Thanks to all, especially Tareq for the best car buying experience of my life. I enjoyed working with everyone. I am thoroughly satisfied with the Thanks to all, especially Tareq for the best car buying experience of my life. I enjoyed working with everyone. I am thoroughly satisfied with the customer service and car quality! I went in to buy a used car and left with a new Subaru. Steve Matranga. More

Great experience These guys made my first ever car buying experience an overall success. Very pleased with their willingness to work with me and making a deal I could These guys made my first ever car buying experience an overall success. Very pleased with their willingness to work with me and making a deal I could not refuse. Thanks! More