Elk Grove Subaru

My new car buying expeience was very pleasant. I first contacted the dealership by internet inquiring about a car I was interested in. I promptly received an e-mail back from salesman Dickson with answer contacted the dealership by internet inquiring about a car I was interested in. I promptly received an e-mail back from salesman Dickson with answers to my questions. When I visited the dealership, Dickson was there and greeted my friend and I with a big smile. He listened to what I had to say and remained cheerful and friendly with a good sense of humor throughout this whole car buying ordeal. Omar, the finance guy, made that part of car buying a breeze. He had the paperwork done in no time and did not pressure me into buying stuff I didn't want when I said no. Thanks to a wonderful group of employees at the Elk Grove dealership! More

I was ready to but a new car. I took my time to read about may car dealerships and decided upon going through the process of purchasing a brand new car with Elk Grove Subaru because they had one of the about may car dealerships and decided upon going through the process of purchasing a brand new car with Elk Grove Subaru because they had one of the highest rated customer service outed many of the dealer around my area. I was nervous about purchasing a new vehicle because it was new experience to me. I was help by Mike Waller. He was a great guy! He help me with pick out a nice car and help me stay with in my budget. He went about and beyond and stayed open late to help purchase my vehicle. The finance manger was awesome as well. Paul Lanza help me through the purchasing and finance of the vehicle. He was a funny guy and made my experience there fun and relaxing. I am glad to be able to work with two great individuals who help me choose what I need for my vehicle and ease me in to purchasing a new car for the first time. I would like to thank all the staff for being great and understanding. They are one of the most friendliest staff that I know that is willing to work with around the customers. Most retail do not. I love my WRX and am looking to purchase another vehicle with them in the late future. Thank you a bunch! More

We were offered an excellent price via the internet, and the car lived up to our expectations. The detail work (we drove away in a new car that had been on the lot/in the showroom for three months) was not the car lived up to our expectations. The detail work (we drove away in a new car that had been on the lot/in the showroom for three months) was not perfect, but is it ever? Our son watched cooking shows in the lounge. Everyone was very nice. And nobody was at all pushy, which we really appreciated. Very easy folks to work with. More

Lasher Elk Grove Subaru was assume. I shopped online and no other dealer came close to their prompt, professional and no BS service! I sent out an e-mail outlining the vehicle that I wanted and in no time no other dealer came close to their prompt, professional and no BS service! I sent out an e-mail outlining the vehicle that I wanted and in no time I was quoted an unbeatable price and was in and out of the dealership within an hour! Great job all the way around! More

Thanks to Bob Haley and Omar Feda. It was the best experience I had. Everything was explained, we got answers to all our questions. I got the best price but also by the excellent customer service. P experience I had. Everything was explained, we got answers to all our questions. I got the best price but also by the excellent customer service. People working at dealership are very professional and gets the job done in a very nice way. More

This was the least stressful car transaction I have ever had, and I would recommend their service highly to anyone looking for a vehicle. Thank you! had, and I would recommend their service highly to anyone looking for a vehicle. Thank you! More

Wonderful experience! I do almost all of my purchases on the internet and had received numerous price quotes from the dealerships in our area. I chose Elk Grove even though I had to drive 1 1/2 hours to ge the internet and had received numerous price quotes from the dealerships in our area. I chose Elk Grove even though I had to drive 1 1/2 hours to get there, and I'm glad I did. From the get go I had a good feeling about Mike as he was not pushy or presenting me with unrealistic numbers. He didn't bombard me with emails just trying to get me in the dealership. He was very professional! I felt what we paid was reasonable and fair, but of course, don't we always want a better deal? I felt good when I left as I had stayed within our original budget and monthly payment. My fun really began when I met Paul in the finance department. Not only did he get me a great interest rate, he is funny and has an amazing personality! Great experience and will most definitely buy from Elk Grove Subaru again! More

I was unsure about Elk Grove Subaru. I received several emails from different sales people and it seemed like they didn't know that the other was emailing me. Finally, I had responded to Mike Waller, but emails from different sales people and it seemed like they didn't know that the other was emailing me. Finally, I had responded to Mike Waller, but after I informed him as to what I was looking for, he never responded back...not very good customer service. So I decided this dealership was not worth my time...Dickson Yip kept calling me and leaving me messages, so I finally accepted his call and email. Our experience w/ him was very positive. We finally met, showed us the car, went for a test drive and we decided to make the purchase. The test drive, negotiation and paperwork took only 2 hours! Dickson was great and informative. However, he does not like to correspond via email (which was easier for me because of work). But we were happy to work with him and Paul from finance. Paul was also great. He was not pushy about extra products and made us feel at ease. I highly recommend this dealership. More

I had an excellent experience at Elk Grove Subaru. I set up an appointment to look at a Subaru Impreza, and when I arrived Dickson pulled the car out from the back. They had just gotten the car in the day up an appointment to look at a Subaru Impreza, and when I arrived Dickson pulled the car out from the back. They had just gotten the car in the day earlier, and it still had the plastic protective materials on it from being on the truck. I test drove the car, fell in love with it and bought it that day. The dealership honored the online price without me even mentioning it first. Everyone at the dealership was extremely nice and polite, and it made buying the car a much smoother experience than I expected it would be. I would recommend this dealership to others. More

My overall experience was excellent!!! The friendliness of the staff members named above provided me with the best customer service I have ever received from a car dealership. I would recommend everyone th of the staff members named above provided me with the best customer service I have ever received from a car dealership. I would recommend everyone that I know to visit your dealership because the quality of the staff's work was beyond amazing! The price of my new vehicle was well worth it and reasonable compared to the other dealer locations in Sacramento. Thank you for allowing me the opportunity to fall in love wih my new Legacy!! More