Elk Grove Subaru

Found just what I wanted I had a specific car in mind and a certain price I wanted to pay; they found the exact one for me. Mike C was very pleasant to work with; Mike L exp I had a specific car in mind and a certain price I wanted to pay; they found the exact one for me. Mike C was very pleasant to work with; Mike L explained everything financial so that I understood exactly what I was signing. Terrance was so knowledgeable about the computer inside the car, he explained everything to my wife in detail, helped her connect her phone, showed her map quest, everything she asked him to do he did. All had very friendly personalities; it was a pleasure dealing with each one. More

Amazing experience!! I have never been treated so well at a dealership before! Cebert made the experience smooth and enjoyable. Hands down THE BEST & ONLY place to buy a I have never been treated so well at a dealership before! Cebert made the experience smooth and enjoyable. Hands down THE BEST & ONLY place to buy a car! More

Fun and Excellent This is my 4th Subaru and I appreciate the Customer Service and the knowledge the sales and finance people have regarding the car. I was happy with m This is my 4th Subaru and I appreciate the Customer Service and the knowledge the sales and finance people have regarding the car. I was happy with my choice and appreciate that they worked with me to get the sale done at the price i wanted. Thank you More

Overall great experience! Mike Carlson made buying the hard to find 2019 Forester Sport in white pearl easy! After contacting and going to several Subaru dealers Mike Carlson a Mike Carlson made buying the hard to find 2019 Forester Sport in white pearl easy! After contacting and going to several Subaru dealers Mike Carlson at Elk Grove Subaru was able to locate Forester Sport I wanted at a great price! No hassle/haggles. He’s a straight forward guy. Jeremy made the financing process easy too! Thank you Mike and Jeremy! More

Stress free auto shopping experience Art Tatar made my experience positive and stress free. Art listened to my description of what I was looking for and presented options. He gave me an Art Tatar made my experience positive and stress free. Art listened to my description of what I was looking for and presented options. He gave me an opportunity to test drive different models and was great at explaining the workings of each auto so I was able to make an educated decision on which car met my needs. I couldn't be happier about my experience and new car. More

Great experience as a first time buyer Elk Grove Subaru is a wonderful dealership. Everyone who I talked to during my experience buying a car there was very polite, clear, and personable. Elk Grove Subaru is a wonderful dealership. Everyone who I talked to during my experience buying a car there was very polite, clear, and personable. Ray was the salesman who helped me and he was wonderful to work with. He was extremely polite and personable. He was also very knowledgeable and patient. A greatly appreciated Ray, Aaron Magana, and Jeremy Remillard’s help. More

A great experience Buying a new car is a big deal for a family, and the prospect of having to endure a tedious and time consuming sales process can quickly turn sour.... Buying a new car is a big deal for a family, and the prospect of having to endure a tedious and time consuming sales process can quickly turn sour....but this was not the case with Mike Carlson! We started the discussion via email and received prompt and aggressive pricing, and our scheduled appointment quickly turned in a sale which went moved along very quickly, and we weee soon on our way home with our new car...no fuss, no drama...would we go back...yes of course As a comparison one other local dealer simply never responded to our simply questions even when we replied to follow up emails fro pm their general manager, and another dealer tried to sell us a car that we did not want at a price that was simply way too high! Elk Grove Subaru delivered on price and customer experience!! More

Some ups and downs but great experience! When I started my search for the 2019 Subaru Crosstrek I didn't really know which model or trim I wanted or even year. I began my search online. Afte When I started my search for the 2019 Subaru Crosstrek I didn't really know which model or trim I wanted or even year. I began my search online. After many failed attempts to obtain a 2018 model I decided that I would just pay brand new. I remember from when I used to live Sacramento that my old Coworker had bought her Subaru from Elk Grove Subaru. I decided to check it out online. I entered my information right and moments later Curtis gave me a ring. Curtis was a delight to speak to. He was police and not pushy. I would have hung up right away if that was the case because I am in sales myself, but we ended up speaking for over 30 minutes. He was very diligent and knowledgeable about the vehicle. He was enthusiastic and loved talking about the car and got to know what I wanted. At first I wanted the premium model but Curtis stated that there was one inbound and that I would have to wait until the end of December. But after thinking for a bit I decided that I wanted all the extra bell and whistle with the limited model. Curtis had one wanting for me an STI model on his lot. I lived 100 miles away and hand planned to go get it on the weekend. That very next Saturday I drove to Sacramento from San Francisco to buy the car. I was not a big of the STI model but it was in the color and trim that I wanted. But as thing should be if its not meant to be then its not meant to be. The car was sold at a different dealership and was already prepped to be shipped out. Due to their policy they cannot hold cars especially when its an hot item. I was very bummed. But Curtis never gave up and tried very hard to get the exact trim and model from another dealership. I was hopeful but after a while it seems like it would not happen. I left the dealership for the day but Curtis being a professional and persistent person that he is kept me in the loop on everything that was happening. The next day as I was getting ready to leave to go back to San Francisco Curtis gave me a ring. With his hard work he was able to locate a brand new delivery of that exact trim and model that I wanted along with the exact package! It was better than what I was going to buy. I drove back to the dealership right away to buy the car. The team was awesome! Mike was cool and very helpful with the financials. The thing I like best about this buying experience was that they were very transparent about everything. They did not hide numbers or give me false information. I felt comfortable and good about the purchase. I believe I got a fair price on the vehicle. I am very happy! If they made a Crosstrek turbo i'd definitely trade this in! Hopefully in a few years! I'll come back to this place for sure! More

Listened to My Needs I contacted Elk Grove Subaru with a precise list of what I wanted. They didn't argue or haggle. They listened and provided several cars for my review I contacted Elk Grove Subaru with a precise list of what I wanted. They didn't argue or haggle. They listened and provided several cars for my review that met my specifications. Got exactly what I wanted, with no pressure to get things that I expressly did not want. Kind and courteous. Highly recommend. More

Smooth Experience Helpful, friendly and uncompromising service. Came in to look at a 2019 WRX and came out with a great deal in no time. They were straightforward and a Helpful, friendly and uncompromising service. Came in to look at a 2019 WRX and came out with a great deal in no time. They were straightforward and accommodating. Very satisfied with the car and the service the team provided. Thank you. More