"My first Subaru "
I was greeted by Tyreece who then asked what I was looking for and what my price range I was looking for in a Subaru. Tyreece didn’t try to push something that I wasn’t looking for and I appreciate that from him. He was attentive through out the purchase giving me status when I would be next to see the finance representative, David (who took good care of me too). I also want to thank Tyreece again for bringing the car to me since I live in Stockton and wasn’t trading in my old car. Tyreece is a very nice young man and you should be proud to have him on your team.
We bought our 2016 Forrester in April 2019 and had a very good experience, after driving my car for several months I really wasn't happy that I chose a 6 speed so with all of the incentives that my daughter got when I sent her to Elk Grove Subaru and she leased a 2019 Outback I thought I would see what kind of deal I would get. They worked with us for several hours on Saturday trying to get us into a new 2019 Forrester but because of the huge hit we were taking on the Forrester that we just bought and negative equity they were having a hard time with the financing. So we left Saturday with our same 2016 car. Well, Aaron called me on Saturday with more news about buying a 2019 Outback for more cash down and an awesome 0.9 interest rate that we said okay we will come back in and chat. Once we spent several more hours there we drove off with a fully loaded 2019 Outback. Drove it home and parked it in the garage. I get a call the next day and telling me that they were not able to honor the deal. So we ended up returning the car after just driving it 15 miles home. I feel that they should of never okay'd the deal if Subaru finance had a remote chance of not letting the deal go through.
Tyreece was a great person to work with at Elk Grove Subaru. He was knowledgeable, friendly and went above and beyond to get us the car we wanted. Would definitely work with him again!
"Great customer service!"
It was a pleasure purchasing my first new vehicle from the Elk Grove Subaru dealership. All staff was extremely friendly and willing to answer all my questions. Tyreece assisted me throughout the entire process in which I felt very comfortable asking any questions. I would definitely recommend him and the dealership to any friends or family!
- S and R
Our salesperson was low key and personable. He was totally familiar with vehicles, models and applicable features. It helped that he was recommended by a friend in whom we have great trust. We love our car and feel that we received a fair deal with Elk Grove Subaru.
The sales personal Pam and Tyreece were outstanding No hard sales pitch. I got a better payment than I was expecting if Tyreece didn't know the answer he wouldn't make up one I need to also mention Cebert who I had talked to on the phone was very helpful he wasn't there when I went to purchase a vehicle. My only issue was in financing getting the warranty and GAP insurance raised my monthly payment by $140 next time I will check my own insurance to see if the GAP Insurance is cheaper. I would most definitely go back to Elk Grove Subaru and its about an Hour drive from my place and I also pass a few other Subaru dealerships on the way
"Pam Verduzco is Awesome!"
Pam was really great to work with, found my next lease and was able to get it to me a day before my old lease was up. Handled the turn in for my old lease which I was so grateful for. An easy, no pressure experience and great pricing. Highly recommend contacting her if you are looking for your next car!
Other Employees Tagged:
, I can't remember the name of the finance guy, but he was great as well. Took time to explain everything which I appreciated. So sorry I don't have his name!
"10 out of 10"
I was a first time buyer going in and left with a brand new 2019 Crosstrek Premium with a lower msrp! Wouldn’t have gotten it without the help of the Kaws dream team Tyreece and Mike L! 😄They go out their way to try to get you the best deal possible! Thanks again Tyreece Galloway and Mike Lagandaon!
"Found just what I wanted"
I had a specific car in mind and a certain price I wanted to pay; they found the exact one for me.
Mike C was very pleasant to work with; Mike L explained everything financial so that I understood exactly what I was signing.
Terrance was so knowledgeable about the computer inside the car, he explained everything to my wife in detail, helped her connect her phone, showed her map quest, everything she asked him to do he did.
All had very friendly personalities; it was a pleasure dealing with each one.
Helpful, friendly and uncompromising service. Came in to look at a 2019 WRX and came out with a great deal in no time. They were straightforward and accommodating. Very satisfied with the car and the service the team provided. Thank you.