Elk Grove Toyota

I have purchased multiple vehicles from Elk Grove Toyota. I have always enjoyed the level of service that I receive from their professional fleet management staff and their finance department staff. I have always enjoyed the level of service that I receive from their professional fleet management staff and their finance department staff. More

Rafael Miles the sales guy he was so good and honest man. He helped me a lot to get the car i wanted. The sales manager Mr. Jim Blacksten and Finance Manager Mr. Adam Niazi they we're so great and I'm loolin He helped me a lot to get the car i wanted. The sales manager Mr. Jim Blacksten and Finance Manager Mr. Adam Niazi they we're so great and I'm looling forward to work with them again someday for another car. More

Nick Pruitt was our sales person. He was amazing, answered all of our millions of questions. We didn’t feel pressure from him at all. He made the experience very seamless and quick. We highly recomme answered all of our millions of questions. We didn’t feel pressure from him at all. He made the experience very seamless and quick. We highly recommend him. He is a great asset to Elk Grove Toyota. Our family loves our new car. Thank you!!! More

Inept Service department My wife's car had a loose negative terminal clamp on her battery. I showed it to one person in service. Another service person came over several minut My wife's car had a loose negative terminal clamp on her battery. I showed it to one person in service. Another service person came over several minutes later. He started fiddling with the clamp on the positive terminal. I showed him the problem with the negative terminal clamp. He told me that I would have to take the car across the street and have a new cable installed. I showed him the the clamp was just bolted onto the cable and the cable didn't need to be replaced. He said he would have to check and left. When he returned, he said that I was right and they took it in for servicing. When I picked up my car, another service rep had a printed inspection check list that showed 2 of my wife's motor mounts had FAILED. My wife has almost always taken her car to other Toyota dealers for oil changes, etc. and had service done less than 2 months ago at another Toyota dealer. They didn't find motor mount failures at that time. I then took her car to a certified mechanic who inspected al the motor mounts and said they were still good and only worn. I have been working on my own cars for over 55 years. I will not use this dealer again. More

I was very pleased with the level of customer service provided to me and the service done to my care was also of high quality. provided to me and the service done to my care was also of high quality. More

Carly was very professional and courteous. Excellent service as always. I have bought two cars, a 2016 Camry XSE and the one serviced a 2016 Corolla S Plus from Elk Grove Toyota. Everything has been ste service as always. I have bought two cars, a 2016 Camry XSE and the one serviced a 2016 Corolla S Plus from Elk Grove Toyota. Everything has been stellar from the purchase to the continued service. More

I was in and out within an hour. It was a very good experience. The waiting room was excellent. Everyone was polite and helpful. Thank you for a pleasant visit. experience. The waiting room was excellent. Everyone was polite and helpful. Thank you for a pleasant visit. More

Great Service Center I purchased my vehicle at Elk Grove Toyota and the service department has serviced it ever since. They are efficient and informative - in addition to I purchased my vehicle at Elk Grove Toyota and the service department has serviced it ever since. They are efficient and informative - in addition to being friendly and helpful. And the new service center is really nice - a nice place to wait while one's care is serviced. More

Sele pearson with excellent experience Professional, very helpful, we had wonderful experience. Thank you very much for warm welcoming, nice explanation about car wonderful test drive. Than Professional, very helpful, we had wonderful experience. Thank you very much for warm welcoming, nice explanation about car wonderful test drive. Thank you to everybody who help us. More

Facility was new, clean and nice. Service was quick and employees were friendly and knowledge. Only two minor complaints; I made my service appointment online and was assigned Primal Kumar as my service employees were friendly and knowledge. Only two minor complaints; I made my service appointment online and was assigned Primal Kumar as my service technician. When I arrived, I asked for Primal and was told it was his day off. Why would I be assigned a tech who isnt working that day? Also, all my emails and texts gave me the dealership address for my service work. The website and correspondence should be updated to provide the new service shop address. More