Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Elk Grove Toyota

Elk Grove, CA

Overview
Employees
Reviews
4.6
3,579 Reviews
At Elk Grove Toyota, we strive to achieve one goal, customer satisfaction. We do this by providing quality automobiles at affordable prices while making sure our customers are never left unsatisfied. At Elk Grove Toyota we have a great staff that will be able to assist you with all of your car buying needs, whether it is locating the right vehicle, obtaining financing, or anything in-between. If you happen to be looking for a new Toyota or used car near Elk Grove, Sacramento, Roseville or Folsom, stop by and we'll do whatever we can to get you into the car you have always dreamed of. Feel free to give us a call at (916) 405-8000 and we will do our best to serve you.
Contact Dealership
View Awards

9640 West Stockton Blvd

Elk Grove, CA

95757

Directions

By Type

Showing 3,579 reviews

August 22, 2026

Great customer service provided by Service Manager Victor Reynosa and his team member Mike Lau. They were able to expedite my drop off so I can get back to work. More

by SCorona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
August 18, 2026

Muy contenta con su servicio muy amables en todo momento les doy un 10 5 estrellas More

by edna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Nevarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 20, 2026 -

Elk Grove Toyota responded

Hola, Edna: Gracias por su preferencia y por sus comentarios. Esperamos verla de nuevo pronto. Sincerely, Jeannette Blair Customer Relations Manager

August 18, 2026

The staff are friendly and very helpful, specially Matt Ayson. He explained about the service that was done. Good job guys. More

by august_solis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MATT AYSON
Report | Print
Aug 20, 2026 -

Elk Grove Toyota responded

Hello, Thank you for sharing your experience here online. I am glad to hear everyone was friendly and helpful, especially Matt. I will be sure to share your review with Matt and his manager. We are here anytime you need us. Sincerely, Jeannette Blair Customer Relations Manager

August 14, 2026

Very efficient and friendly. I would highly recommend. I am very happy with my RAV4! More

by voula
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Primal Kumar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 20, 2026 -

Elk Grove Toyota responded

Hello, We are thrilled to hear you are happy with your RAV4. It is pleasing to know our staff was efficient and friendly. Come see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

August 14, 2026

I loved working with Daisia and Josh, they were very helpful, and knowledgeable about their products. I didn't feel any pressure to make a purchase, which I don't enjoy, they let the product sell itsel More

by MTR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Kirton
5.0
This rating includes all reviews, with more weight given to recent reviews.
JP Popal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daisia Rhym
Report | Print
Aug 20, 2026 -

Elk Grove Toyota responded

Hello, Thank you so much for your thoughtful review. I am delighted to hear that Daisia and Josh provided you with knowledgeable, helpful, and a pressure free service. We truly believe in giving our customers the information and space they need to make the decision that’s right for them. We also appreciate your honest feedback regarding the price negotiation process. We understand that it can sometimes be the least enjoyable part of the experience, and we value your perspective. Thank you again for choosing us and for sharing your experience. We look forward to assisting you again in the future. Sincerely, Jeannette Blair Customer Relations Manager

August 14, 2026

First time customer Very impressed with service dept. Oil leak issue identified and corrected. A shout out to Patricia. I would definitely use this service dept again for my Camry More

by Elayne3422
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patricia Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donovan (acquisitions)
Report | Print
Aug 20, 2026 -

Elk Grove Toyota responded

Hello, Thank you for sharing your experience with us. I am delighted to hear that you were impressed with our Service Department and that we were able to quickly identify and resolve the oil leak issue on your Camry. We will be sure to pass along your kind words to Patricia. We truly appreciate your trust and look forward to providing you with excellent service again in the future. Sincerely, Jeannette Blair Customer Relations Manager

August 14, 2026

Tre was excellent! Great service and the whole service team provided a stellar experience: thanks. More

by jpangeli514
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tre Pearson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 20, 2026 -

Elk Grove Toyota responded

Hello, Thank you for your kind review. We are here anytime you need us. Sincerely, Jeannette Blair Customer Relations Manager

August 10, 2026

Brought my vehicle in for a scheduled appointment. Received estimate and time for service. Was told 90 minutes for express oil change and tire rotation. Seemed a bit excessive. Sat in waiting room for More

by Sierraguy58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Primal Kumar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 11, 2026 -

Elk Grove Toyota responded

Hello, I truly apologize for your experience. Our normal wait time for an appointment is 90 minutes. I apologize that it took longer. I have addressed your concerns with our upper management and staff. We hope you give us another chance to earn your business. Sincerely, Jeannette Blair Customer Relations Manager

August 09, 2026

Very nice guy and very knowledgeable on the cars. If you are planning to go to the dealer find this guy More

by michaelangelovince
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriel Ruelas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 11, 2026 -

Elk Grove Toyota responded

Hello, Thank you for coming online to leave a review for Gabriel. We truly appreciate your time, your business and for recommending our dealership. Stop by and see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

August 07, 2026

Elk Grove Toyota Service Center is dependable and reliable. I’m always given exceptional and quality service. I am a loyal customer to Toyota. More

by Happy Customer
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rene Ascencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 11, 2026 -

Elk Grove Toyota responded

Hello, Thank you for your continued loyalty to Toyota and for taking the time to share your positive experience. We’re delighted to hear that you find our Service Center dependable and reliable, and that our team consistently provides exceptional, quality service. Your trust and loyalty mean a great deal to us. We look forward to continuing to provide you with the outstanding service you deserve. Sincerely, Jeannette Blair Customer Relations Manager

1
2
...
358