Elk Grove Toyota - Service Center

Thanks for taking the time on short notice I took my 2001 Camry to get a smog check for DMV renewal and it failed due to a broken hose. I immediately took it over to Elk Grove Toyota to see if I took my 2001 Camry to get a smog check for DMV renewal and it failed due to a broken hose. I immediately took it over to Elk Grove Toyota to see if it could be fixed. It was a Saturday at 2:00pm and he was busy on a phone call. One technician explained that I needed to have the hose replaced ASAP, because my DMV renewal was due in a few days. It was definitely my fault for waiting to get the smog check with such little time, but busy schedule didn't allow for it. Anyway, Mr. Daniels walked over and looked an the hose that needed to be replaced and then walked me over to the parts dept. and stayed there until the parts person found the correct hose. I know he was very busy and needed to get back to his phone calls, but he made sure I was taken care of. Then, he had a Tech replace the hose for me so I could get back to have my car retested. I just want to thank Mr. Daniels for taking the time out of his busy day. It is the least I can do to write a thank you review to him. More

Communication Always comunicate good with customer and explain everything was done very happy .?? always lesen to customer to give the best they always do to take c Always comunicate good with customer and explain everything was done very happy .?? always lesen to customer to give the best they always do to take care you the best More

Another Great Experience at Elk Grove Toyota Service Departm I had my 2nd service done on my Canry Hybrid so I used the express lube. It was the first time I met Andy and he is impressive. Very professional and I had my 2nd service done on my Canry Hybrid so I used the express lube. It was the first time I met Andy and he is impressive. Very professional and goes out of his way to make you feel important. I also appreciatedhaving Roberta call me to schedule an appointment, I forgot so it was nice to have a reminder. More

Elk Grove Toyota Service Department They have their act together. I took my truck in for a 5k service to their express dept. Truck was done before lunch...that was quick. I have been They have their act together. I took my truck in for a 5k service to their express dept. Truck was done before lunch...that was quick. I have been taking my truck to them since I bought it (from them). Price is right and you can count on them to do the job right the first time. More

Personal touch of class with customers. Dealership keeps an accurate maintenance record and notify us of any scheduled maintenance needed on our vehicles. Follows up with email survey on how Dealership keeps an accurate maintenance record and notify us of any scheduled maintenance needed on our vehicles. Follows up with email survey on how the service was done and made sure complete satisfaction was met. More

First Scheduled Maintenance They got my car in and out as scheduled. Washed my car too! They did a great job rotating my tires. The service staff were professional and friendly. They got my car in and out as scheduled. Washed my car too! They did a great job rotating my tires. The service staff were professional and friendly. More

Overall support on my Toyota RAV 4 Professionalism, friendliness, promptness, dependability, organized. Dealership is 2 miles away, very convenient. Reminders sent for appointments and Professionalism, friendliness, promptness, dependability, organized. Dealership is 2 miles away, very convenient. Reminders sent for appointments and information. Was impressed when Kellen checked to see if there were any recalls on my RAV4. More

Service I feel the service is the best of all the dealers and over the years I have been to a few. Without question I would recommend Elk Grove Toyota. I feel the service is the best of all the dealers and over the years I have been to a few. Without question I would recommend Elk Grove Toyota. More

Great customer service I went to get an oil change without an appointment & was treated great by all staff. They were able to get my suv done fairly quickly and everyone wor I went to get an oil change without an appointment & was treated great by all staff. They were able to get my suv done fairly quickly and everyone worked together like a team. Would definitely recommend them to others. More

Nick K Nick was GREAT....He's a keeper. I thought I needed an oil change, but Nick told me otherwise. He saved me a little bit of money that day. Nick was GREAT....He's a keeper. I thought I needed an oil change, but Nick told me otherwise. He saved me a little bit of money that day. More