Elk Grove Toyota - Service Center

I have been bringing my 2006 Prius in to Elk Grove Toyota for almost 5 years now and they have always been terrific. What I want to especially note is the EXCELLENT customer service we received March 26th 2 for almost 5 years now and they have always been terrific. What I want to especially note is the EXCELLENT customer service we received March 26th 2011 from one of the service support staff, Ma. For reasons relating to communicating with Toyota Motors about the Prius headlights, we needed a list of all the times we had had specific work done on our car. Ma went the extra mile and provided us with not only a list of date and general service we had had done, but also printed out the specific info we needed to share with Toyota Motors. This simplified our problem immensely. I now live quite a distance from Elk Grove Toyota, but it is still the only place I will go for service to my Prius. I have tried other Toyota dealers closer to my home in Natomas, but none provide the same enthusiasm and professionalism I have experienced every time I have brought my Prius in to Elk Grove Toyota. Now if only they also fixed Subarus! More

Martin is by far one of the best customer service representatives I have had the pleasure to work with in all of the years that I have purchased vehicles. Martin is professional, very competent, und representatives I have had the pleasure to work with in all of the years that I have purchased vehicles. Martin is professional, very competent, understanding, and exceedingly helpful. I had several questions about the navigation system on my new vehicle and Martin patiently listened and answered all my questions and even anticipated other questions I might not have formulated myself. My friend, June Tanner, has spoken so highly of Martin and the service at Elk Grove Toyota, now I know exactly what she was talking about. Martin is amazing. More

Customer service was great. The employees I encountered were friendly and helpful. The car was ready and clean when I came to pick it up. I would encourage my friends to be sure to check out Elk Grove T were friendly and helpful. The car was ready and clean when I came to pick it up. I would encourage my friends to be sure to check out Elk Grove Toyoto before they make a final decision on the purchase of a car. More

I have been bringing my sequioa here for 2 years and i have to say i will never work with anyone else, Jason is honest and dependable. My family recently planned a trip to Disneyland and 3 days before we have to say i will never work with anyone else, Jason is honest and dependable. My family recently planned a trip to Disneyland and 3 days before we were scheduled to leave one of our seatbelts broke and the part had to be ordered.Jason had the part shipped out and he even came in on his day off to make sure the part came in and i got my car repaired so my family could enjoy Disneyland. The customer service at Elk Grove Toyota is exceptional and i would recommend them. More

The customer service provided by Mr. Daniels was excellant. I was very satisfied with the outcome of the service. The price was a bit pricey but it usually is with dealership service. I will contin excellant. I was very satisfied with the outcome of the service. The price was a bit pricey but it usually is with dealership service. I will continue to have my automobile serviced at Elk Grove Toyota because they have always provided me with quality service and professional customer service. More

I have been taking my vehicles to Elk Grove (previously Floring Road) Toyota for over 25 years mainly due to the service I recieve from Rocky Deavers in the service department. His customer service, friend Floring Road) Toyota for over 25 years mainly due to the service I recieve from Rocky Deavers in the service department. His customer service, friendliness, thouroghness in his explanations of repairs along with the quality of work provided by Elk Grove Toyota will keep me coming back for years to come. More

I did not purchase my Toyota at this dealership, but after my experience yesterday, I wish I had. I was in the Elk Grove area and was having trouble with my blue tooth so I stopped by. At that time I after my experience yesterday, I wish I had. I was in the Elk Grove area and was having trouble with my blue tooth so I stopped by. At that time I met Mr. Brown and he was very helpful to figure out the problem and to correct it. Everyone I interacted with at the dealership was extremely helpful. Thank you! When it is time for my next car purchase, I will definitely be going to Elk Grove Toyota. More

I bought my 2008 Tacoma from this dealership and I have only been to one other dealership for service. The other dealership paled in comparison. If you have high expectations and you desire A+ service, t only been to one other dealership for service. The other dealership paled in comparison. If you have high expectations and you desire A+ service, this dealership is value priced and will always go above and beyond to ensure you are 100% happy. Martin Brown has been personally responsible for helping me a few times to make sure my truck was serviced beyond my expectations. His attention to detail and level of care is not only impressive, you won't find it anywhere else. If you are ever in need of something more as a customer, request Martin...he will take care of you. I'm not only a happy customer, I won't buy or service another Toyota anywhere else. I live in Stockton and I don't mind the drive...it's worth it to do business with Elk Grove Toyota. Sincerely, Joe Long, President Balanced More

I had a small part missing from the rear bumper of my 2003 Tundra. I ponted out to Martin that I had a part missing and he help me get to the parts department and with Chris Knight they helped procure it 2003 Tundra. I ponted out to Martin that I had a part missing and he help me get to the parts department and with Chris Knight they helped procure it. The part was about $5.00 and when they found out I didn't live in the immediate area they offered to mail it to me at no charge. I was surprised and pleased with the attention and customer service. Much more than I have received at other dealers. More

We own two Toyota hybrids and have had all our services at this dealership. They are always professional and knowledgeable of what is needed and advise if anything preventative can be done in the future. at this dealership. They are always professional and knowledgeable of what is needed and advise if anything preventative can be done in the future. We feel very secure driving our cars knowing they have been well maintained. Thank you Toyota! More