Elk Grove Toyota - Service Center

The customer service provided by Mr. Daniels was excellant. I was very satisfied with the outcome of the service. The price was a bit pricey but it usually is with dealership service. I will contin excellant. I was very satisfied with the outcome of the service. The price was a bit pricey but it usually is with dealership service. I will continue to have my automobile serviced at Elk Grove Toyota because they have always provided me with quality service and professional customer service. More

I have been taking my vehicles to Elk Grove (previously Floring Road) Toyota for over 25 years mainly due to the service I recieve from Rocky Deavers in the service department. His customer service, friend Floring Road) Toyota for over 25 years mainly due to the service I recieve from Rocky Deavers in the service department. His customer service, friendliness, thouroghness in his explanations of repairs along with the quality of work provided by Elk Grove Toyota will keep me coming back for years to come. More

I did not purchase my Toyota at this dealership, but after my experience yesterday, I wish I had. I was in the Elk Grove area and was having trouble with my blue tooth so I stopped by. At that time I after my experience yesterday, I wish I had. I was in the Elk Grove area and was having trouble with my blue tooth so I stopped by. At that time I met Mr. Brown and he was very helpful to figure out the problem and to correct it. Everyone I interacted with at the dealership was extremely helpful. Thank you! When it is time for my next car purchase, I will definitely be going to Elk Grove Toyota. More

We own two Toyota hybrids and have had all our services at this dealership. They are always professional and knowledgeable of what is needed and advise if anything preventative can be done in the future. at this dealership. They are always professional and knowledgeable of what is needed and advise if anything preventative can be done in the future. We feel very secure driving our cars knowing they have been well maintained. Thank you Toyota! More

I bought my 2008 Tacoma from this dealership and I have only been to one other dealership for service. The other dealership paled in comparison. If you have high expectations and you desire A+ service, t only been to one other dealership for service. The other dealership paled in comparison. If you have high expectations and you desire A+ service, this dealership is value priced and will always go above and beyond to ensure you are 100% happy. Martin Brown has been personally responsible for helping me a few times to make sure my truck was serviced beyond my expectations. His attention to detail and level of care is not only impressive, you won't find it anywhere else. If you are ever in need of something more as a customer, request Martin...he will take care of you. I'm not only a happy customer, I won't buy or service another Toyota anywhere else. I live in Stockton and I don't mind the drive...it's worth it to do business with Elk Grove Toyota. Sincerely, Joe Long, President Balanced More

I had a small part missing from the rear bumper of my 2003 Tundra. I ponted out to Martin that I had a part missing and he help me get to the parts department and with Chris Knight they helped procure it 2003 Tundra. I ponted out to Martin that I had a part missing and he help me get to the parts department and with Chris Knight they helped procure it. The part was about $5.00 and when they found out I didn't live in the immediate area they offered to mail it to me at no charge. I was surprised and pleased with the attention and customer service. Much more than I have received at other dealers. More

Always know what they are doing every visit. Simple to understand what has to be done. Done on time told to me. Courtius and quick to hear my problems I have with the vehicle. Fred and his crew always understand what has to be done. Done on time told to me. Courtius and quick to hear my problems I have with the vehicle. Fred and his crew always do a great job. Due to the great service I have alway recommended Elk Grove Toyota to my family and freinds. More

From the receptionist, customer relations manager (Martin Brown), detail manager (Noel Duez), and fleet manager (Brian Rea) as well as every aspect of the service process, I am consistently greeted and treat Brown), detail manager (Noel Duez), and fleet manager (Brian Rea) as well as every aspect of the service process, I am consistently greeted and treated in a genuine-friendly way. Their service leaves me feeling with a sense of safety and peace of mind. More

The service at the dealership was very friendly, courteous, and quick. We were attended to immediately, and the approximate wait time was identified and adhered to. The members of the service team courteous, and quick. We were attended to immediately, and the approximate wait time was identified and adhered to. The members of the service team explained the services to be provided, as well as recommended future services. I was extremely impressed by the team at Elk Grove Toyota, and will continue to recommend them. More

I have used Elk Grove Toyota service for more than 10 years and I have always been very satisfied. The service staff are friendly. They take the time to understand and respond to my questions. They hav years and I have always been very satisfied. The service staff are friendly. They take the time to understand and respond to my questions. They have been very good about informing me of potential mechanical problems with my Rav4, yet they never push me to have work done that is not necessary. During my last visit, I was waiting for my car, and I saw Mr. Martin Brown talking with another customer. They were standing six feet from me, so I could not help but hear the conversation. An elderly lady had come in specifically to thank Mr. Brown for his "kindness and great service". I was really impressed not only with Mr. Brown's customer relations skills in dealing with her, but also by the customer who was appreciative enough to go out of her way to thank him. What better tribute is there for a company! More