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Elk Grove Toyota - Service Center

Elk Grove, CA

4.5
1,423 Reviews
Call Service Center (916) 405-8000

1,423 Reviews of Elk Grove Toyota - Service Center

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June 07, 2023

Best place to get your car in tip too shape. The quality of work done is amazing. More

by JDMsquared
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2023 -

Elk Grove Toyota responded

Hello, Thank you so much for this wonderful review. We are here anytime you need us. Sincerely, Jeannette Blair Customer Relations Manager

June 07, 2023

Great service. Wonderful workers. Speedy. Understanding. Welcoming. Can not go wrong with bringing your car here for any services needed. More

by JDMsquared
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2023 -

Elk Grove Toyota responded

Hello, I am happy to hear your service was quick and your advisor was understanding. Come and see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

June 01, 2023

Great service as always. Would definitely recommend this dealer for service. I have been coming to them for years. More

by Virgil M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 02, 2023 -

Elk Grove Toyota responded

Hi Virgil, On behalf of our staff and management here at Elk Grove Toyota, we would like to thank you for your continued business. It is customers like you that make our jobs so enjoyable. We look forward to welcoming you back soon. Sincerely, Jeannette Blair Customer Relations Manager

May 23, 2023

Very professional and they always get things done on time. Have not had a problem with this location so far. More

by Dk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patricia Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 18, 2023

The staff are friendly and nice. Service are excellent and fast. I’ll be goin back for my next appointment. More

by Fabs02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ping Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 18, 2023 -

Elk Grove Toyota responded

Hello, Thank you for your review. We look forward to welcoming you back soon. Sincerely, Jeannette Blair Customer Relations Manager

May 16, 2023

Service advisors are topnotch. The whole experience was unlike any dealership service department I've dealt with. More

by bippy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ping Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 18, 2023 -

Elk Grove Toyota responded

Hello, Thank you so much for your review. It is an honor to hear your experience was like no other dealership. We are lucky to have amazing customers like you. Come back and see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

May 13, 2023

Excellent customer service from my advisor Paul Anthony Aldrete. Kept me well informed of the progress of my vehicle. More

by aswy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Aldrete
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May 09, 2023

Easy to make an appoinment and fast service. Great service advisors,friendly staff.Clean and wide waitng area. More

by Ryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres Flores
4.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Herrera
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Addison
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May 09, 2023 -

Elk Grove Toyota responded

Hi Ryan, Thank you for the awesome review. We truly value you as our customer. Come back and see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

May 06, 2023

Prompted to schedule appointment. Staff was courteous and work was timely. Waiting room was clean. More

by Arlene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Name unknown
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May 04, 2023

I took my Rav 4 in because the driver seat seemed to be "loose?". The seat would shift forward and back slightly when braking or accelerating. Elk Grove Toyota said they could not find an issue. I have b More

by lojo780
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't know the name
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