1,381 Reviews of Elk Grove Toyota - Service Center
Great customer service at a reasonable price. I had 3 engine belts replaced and AC repaired because there was a leak. The cost was about half the price I was quoted at another dealership. I will c I had 3 engine belts replaced and AC repaired because there was a leak. The cost was about half the price I was quoted at another dealership. I will continue to go to this dealership for all my truck service needs. More
Excellent repair work and friendly staff! Car was done early 😁 finance for service was pleasant and the car is running like it was new 😁 thanks early 😁 finance for service was pleasant and the car is running like it was new 😁 thanks More
5k service Service is quick and they do a good job with customer spacing in the waiting area. The service area workers are all friendly and they all value the cu Service is quick and they do a good job with customer spacing in the waiting area. The service area workers are all friendly and they all value the customers. More
Alvin and Steve did a great job regarding taking care of my vehicle and keeping me informed. I appreciate the great service! Would Definitely Recommend Them!!! my vehicle and keeping me informed. I appreciate the great service! Would Definitely Recommend Them!!! More
I love going to the elk grove dealership. Not only they have excellent customer service, but they got my car in and out and free car wash. Couldn't ask for more !! have excellent customer service, but they got my car in and out and free car wash. Couldn't ask for more !! More
The Repair and Service A1 !!! I received the best of service from the time that I arrived at the shop and first spoke to Amy. She was so polite and professional. Matt Levine was I received the best of service from the time that I arrived at the shop and first spoke to Amy. She was so polite and professional. Matt Levine was my body shop estimator, he was the best! He gave his full attention to what I had to say and explained so that I understood what would be done to repair the car. I had never been happier when I saw the finished product of my car. It looked like a new car! I think everything was done to make me happy, down to wash and use of Wheel Cleaner on tires. I highly recommend your service to others that need repairs. It did of course concern me that employees were not practicing social distancing and wearing mask among each other. More
BIGGEST MISTAKE!!!I bought a brand new Toyota Camry BIGGEST MISTAKE!!! I bought a brand new Toyota Camry Hybrid from Elk Grove Toyota on 5/15/2020. I also purchased the maintenance packages, glass co BIGGEST MISTAKE!!! I bought a brand new Toyota Camry Hybrid from Elk Grove Toyota on 5/15/2020. I also purchased the maintenance packages, glass coat, gap coverage, etc. BIGGEST MISTAKE OF MY LIFE!!!!! Today was my first experience with the service departments (both at the service center and the main dealership). There is no coordination or communication, the employees were rude, and there was absolutely NO SERVICE! If you're interested in a Toyota, I strongly recommend you go to another dealership or decline all additional options and packages. More
The service was great, however I was disappointed that some of the employees not assisting me were congregated in a group, not wearing their protective masks to cover their nose and mouth which are suppos some of the employees not assisting me were congregated in a group, not wearing their protective masks to cover their nose and mouth which are supposed to be warn to protect others when in close proximity to others. More
This is the dealership I have been using for the service of my last two brand new camrys and always received attentive and courteous service. Thank you! of my last two brand new camrys and always received attentive and courteous service. Thank you! More