Elk Grove Toyota - Service Center

Came in for a 5k maintenance service and I asked the service advisor about different products for my vehicle. Advisor was not familiar with the product that the toyota facility offered. He just referred service advisor about different products for my vehicle. Advisor was not familiar with the product that the toyota facility offered. He just referred me to ask around to parts dept. I felt that he could have helped out by inquiring for the customer. Dont know if he was having a bad day or was just not well trained as an employee. I even asked if he was new, and he replied, no. More

I was told I was getting an oil change but it didn’t happen. I wasn’t aware it’s not offered at the time. happen. I wasn’t aware it’s not offered at the time. More

Service was great at Elk Grove Toyota! Jose was very thorough and helpful. I appreciated his communication and how he kept me informed about my car. thorough and helpful. I appreciated his communication and how he kept me informed about my car. More

The new service center is clean & spacious. They added a snack bar with healthier options than just vending machine items. Service was exceptional as usual. snack bar with healthier options than just vending machine items. Service was exceptional as usual. More

This review is only concerning service. The service This review is only concerning service. The service department, was very good, in doing my scheduled maintenance. I was quickly checked in, went ov This review is only concerning service. The service department, was very good, in doing my scheduled maintenance. I was quickly checked in, went over service, that was to be completed by service mechanics. My car was completed, under the time I was told. I was advised of the future date of my next service. The new facility is very comfortable and offers some areas to talk privately on phone, or use your tablet. More

The service people were very friendly and helpful and it did not take very long. We were very thankful for the car wash. They did a good job. did not take very long. We were very thankful for the car wash. They did a good job. More

Every time I have my car serviced at Elk Grove Toyota the work is performed with my complete satisfaction by a very professional service staff. work is performed with my complete satisfaction by a very professional service staff. More

90,000 mile checkup They did a great job of getting the car serviced. They talked to me about any issues that might be coming up. Very friendly and positive service. (The They did a great job of getting the car serviced. They talked to me about any issues that might be coming up. Very friendly and positive service. (The overnight checkin was confusing.) More

Excellent customer service, went for service w/o appointment, got my turn quickly. Nice and clean service station. Convenient. Had good experience. Happy with their service. appointment, got my turn quickly. Nice and clean service station. Convenient. Had good experience. Happy with their service. More

Thank you for the best service as usual and Riley was right there to help us fix our Tire a real professional courteous and polite right there to help us fix our Tire a real professional courteous and polite More