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Elk Grove Toyota - Service Center

Elk Grove, CA

4.5
1,369 Reviews

1,369 Reviews of Elk Grove Toyota - Service Center

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December 17, 2018

45,000 mile service When I come in to dealership I always get treated like a family. I love the hospitality. Especially Nicholas Kersten always has the best advice about More

by Mooch87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Kersten
Dec 17, 2018 -

Elk Grove Toyota responded

Thank you for this review! We're happy to hear that you're a very satisfied Elk Grove Toyota customer! We appreciate your business & kind words for Nicholas!

December 13, 2018

Great Service I had a great experience at the dealership. They were really cool,polite and very helpful.They asked if I needed a ride even offered coffee!!! Awesome More

by Rhorta666
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Aldrete
Dec 14, 2018 -

Elk Grove Toyota responded

We are happy to hear this! We appreciate your kind words for Elk Grove Toyota and our staff! Thank you for your business!

December 12, 2018

Good service from advisor Sent my wife in to get the oil changed on our Venza and he got it done quick without an appointment. Will be going back to him in the future. Great du More

by Pduclos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2018 -

Elk Grove Toyota responded

Thank you for taking time out of your day to review our Service department here online. I am happy to hear that your Advisor was able to Service your Venza in a short amount of time without an appointment. We truly appreciate your business and your feedback. We look forward to welcoming you back soon. Sincerely, Jeannette Blair Customer Relations Manager

December 10, 2018

Joel gives the best customer service ever. Amazing customer service. Have you in and out! Back on the road in no time. Joel is amazing. Friendly. Professional funny and just an all our pleas More

by Mseidel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Garcia
Dec 10, 2018 -

Elk Grove Toyota responded

Thank you for this review! We are happy to hear Joel provided you with amazing customer service! We are grateful for your business and look forward to working with you again soon!

December 06, 2018

Elk Grove Toyota My service at Elk grove Toyota was professionally done in an expeditious manner! Miguel Navarro handled all of our needs and delivered our vehicle be More

by Steelers1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2018 -

Elk Grove Toyota responded

Thank you for your review! We are happy to hear Miguel provided you with a professional, 5-star customer service experience! We appreciate your business & look forward to working with you again soon!

December 05, 2018

Awesome and friendly service The service was fast and efficient and Fred made sure i was taken care of even while taking care of others as well. He’s super helpful and a great ind More

by YosephT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Daniels
Dec 06, 2018 -

Elk Grove Toyota responded

Thank you for this review! We appreciate your business and kind words for Fred!

December 05, 2018

Excellent service in everyway Andy made things swift and easy. Friendly service and quick as possible. Handled my car with care. Thank you so much everyone who works at elk grove T More

by mailinhly1994
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2018 -

Elk Grove Toyota responded

We are happy to hear Andy provided you with a 5-star customer service experience! We appreciate your kind words for Andy and Elk Grove Toyota! Thank you!

December 03, 2018

My service guy was great, I only bring my prius here they are great most of the time if you have any issues let someone know if they can't help talk to someone else you will pr More

by kst916
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Kinnear
Dec 03, 2018 -

Elk Grove Toyota responded

Thank you for your review and feedback! We are happy to hear you've received great customer service! We are looking forward to working with you again in the future! Stay tuned for the details on our larger service facility!

December 03, 2018

Exceptional customer service! Victor provides amazing customer service. Thats why I always come back. i would recommend others to come to Elk Grove Toyota because of the customer s More

by HTang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Reynoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2018 -

Elk Grove Toyota responded

We love to hear this - thank you for the review! We appreciate your kind words and willingness to recommend us to others, based on your experience!

November 28, 2018

Always great service Went in for maintenance; service was quick since I had an appointment scheduled ahead of time. I have been going to this Toyota location for years now More

by Benny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Shrum
Nov 29, 2018 -

Elk Grove Toyota responded

Thank you for this review and for your continued business! We appreciate you choosing Elk Grove Toyota for your service needs! We look forward to working with you again soon!

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