Elk Grove Toyota - Service Center

Awesome Service! Thanks Suliaman! Awesome service. Suliaman is very professional and friendly. It's like working with an old friend. In and out very quickly at a extremely reasonably p Awesome service. Suliaman is very professional and friendly. It's like working with an old friend. In and out very quickly at a extremely reasonably price. Thanks Suliaman. More

Very professional and friendly. Mike told me exactly what was going to be done to my car and how long it would take. Mike called me a few minutes earlier than l expected and review Mike told me exactly what was going to be done to my car and how long it would take. Mike called me a few minutes earlier than l expected and reviewed what had been done. My car was also washed. Mike made an appointment for my car's next check up. More

Outstanding effort Needed to arrange servicing for my truck for its 20K maintenance check and for fixing a recall notice I had received recently. I called the Service Ce Needed to arrange servicing for my truck for its 20K maintenance check and for fixing a recall notice I had received recently. I called the Service Center in Elk Grove and the person who responded was friendly and knowledgeable about my circumstances. She quickly helped me set an appointment. On the day before the appointment I was able to drop off my truck with the service rep, Charles. Once I identified myself, he too was knowledgeable about my situation and he quickly checked in my truck. The place was very crowed so I did have a short 5 minute wait. Shortly after I left, I received a text from Charles thanking me, and leaving his phone number, for using Elk Grove Toyota. I received a text message the next day notifying me my truck was ready for pick up. I called in and noted I needed a ride to get there. They transferred my call to their ride concierge service who arranged for someone from Lyft to pick me up and drop me off at the dealership. I spoke to someone at the service payment desk who sent me to Charles, my service rep, and arranged for my truck to be brought up. Charles explained everything that had been taken care of, ending with they washed my truck. Also since my truck was under warranty there was no cost. I hopped into my truck and headed out in less than 20 minutes. I have to say, overall, that was one of the easiest, friendliest, least stressful circumstances for having my truck worked on. But here’s the thing this has happened every time I have brought in my truck. So I give kudos to the service staff at Elk Grove Toyota and an enormous shout out to my service rep, Charles! More

Great customer service! The staff was very friendly. He made me feel at ease and welcomed. Would definitely use the same advisor again. Thanks Mathew, it was a pleasant exper The staff was very friendly. He made me feel at ease and welcomed. Would definitely use the same advisor again. Thanks Mathew, it was a pleasant experience! More

Great service Went to elk grove toyota to check engine performance. Elk Grove Toy, gave quick attention, conducted a diagnostic check, and made the repair in less t Went to elk grove toyota to check engine performance. Elk Grove Toy, gave quick attention, conducted a diagnostic check, and made the repair in less than 90 minutes. Great service. More

Service wait time I have always been happy with the sales and service at E G Toyota. However, for the first time I made a reservation for my regular service. I though I have always been happy with the sales and service at E G Toyota. However, for the first time I made a reservation for my regular service. I thought by doing this I would only have to wait the 20-30 minutes it takes to do the job and be on my way. It took much longer and had I known this in advance I would have done my usual.....just leave the car and pick it up later. More

Joel Garcia I have been loyal to this dealership, awesome, never had problem with my car. Joel was very helpful. Waiting place is nice and clean, and love the cof I have been loyal to this dealership, awesome, never had problem with my car. Joel was very helpful. Waiting place is nice and clean, and love the coffee and donuts😃 More

Just a short service When in for a quick oil change and found out that my check engine light went off. From a $69.00 fix become a 1,445.00 fix. But glad we found out the p When in for a quick oil change and found out that my check engine light went off. From a $69.00 fix become a 1,445.00 fix. But glad we found out the problem and Toyota took care of the fix. More

Service Shower up around 8 in the morning with no appointment and the friendly staff at EG Toyota greeted me and quickly got my car in and out for basic maint Shower up around 8 in the morning with no appointment and the friendly staff at EG Toyota greeted me and quickly got my car in and out for basic maintenance. Highly recommend Dwayne and Danny! Go Riverhawks! More

Quick Friendly Service Without an appointment Joel attended me with my Sienna quickly. I didn’t even have to pay for a new battery because of my Toyota warranty. Without an appointment Joel attended me with my Sienna quickly. I didn’t even have to pay for a new battery because of my Toyota warranty. More