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Elk Grove Toyota - Service Center

Elk Grove, CA

4.5
1,376 Reviews

1,376 Reviews of Elk Grove Toyota - Service Center

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August 18, 2018

Toyota service was exceptional! Brian was very helpful and efficient! He answered my questions and concerns, and completed my car maintenance quickly and efficiently. My car was ret More

by Lovetoyota
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Shrum, Brian Demille
Aug 18, 2018 -

Elk Grove Toyota responded

Thank you for taking the time to leave us a review! We appreciate your kind words for Brian & Matt! Thank you for your business!

August 18, 2018

Tacoma Service Review We always take our Toyota’s to Elk Grove Toyota for service, for the past 15 years, since they were new. Expert technicians and awesome customer servi More

by lapplegate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Reynoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Sliney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeannette Blair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Rea, Fred Daniels, Mark Kleefeld
Aug 18, 2018 -

Elk Grove Toyota responded

Thank you for this review! We appreciate your kind words for our service department! Thank you for being willing to recommend us to others!

August 14, 2018

Oil Change Appointment Like the appointment system for the oil change in addition to first come first serve, and that would cut down the wait tremendously. The service from More

by TL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Demille
Aug 15, 2018 -

Elk Grove Toyota responded

Thank you for your business and your feedback. I will be sure to share your review with our upper management. Your satisfaction is important to us. We look forward to welcoming you back soon. Sincerely, Jeannette Blair Customer Relations Manager

August 14, 2018

Glad I came Here I usually dont go to the dealership because of past experiences with other dealerships. But my friends told me the Elk Grove Toyota is really good wit More

by Bxander831
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Kleefeld
Aug 14, 2018 -

Elk Grove Toyota responded

Thank you for this outstanding review! We're glad you gave us the opportunity to provide you with a 5-star experience! Thank you for your willingness to recommend us to others! We look forward to seeing you again in the future!

August 14, 2018

Evening drop off We droped our car of in the evening with no issues. Was called bright and early the next morning that we were ready to go. Was able to pay for servi More

by Katbit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Kinnear
Aug 14, 2018 -

Elk Grove Toyota responded

We're so happy to hear your service experience was 5-star worthy! We appreciate your business!

August 14, 2018

Quick Oil Change/Check-up -knowledgeable -done within a reasonable time -friendly and helpful customer service -great first-time maintenance experience -complimentary fi More

by Tknguyen23
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Lau
Aug 14, 2018 -

Elk Grove Toyota responded

Thank you for this review! We appreciate your business and kind words for our service department!

August 14, 2018

I was very satisfied with both Brian and Mark. Everything was done in a timely manner. Because both lights went on almost at the same time maintenance and check engine light, I was concerned about More

by Leo47
Recommend Dealer
Yes
Employees Worked With
Mark Kleefeld, Brian Demille
Aug 14, 2018 -

Elk Grove Toyota responded

Thank you for this review! We're happy to hear your issue was a simple one and that our service department was able to take care of it for you. Thank you for your business!

August 14, 2018

Maintenance done All the services done there were satisfied and everyone who helped us in the past up to our last service were professional and very nice. My husband a More

by Hey you...
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anyone who we forgot their names...excellent also., Brian Demille, Gary Oehler, Anthony Roman, Daniel Kinnear, Jose Garcia
Aug 14, 2018 -

Elk Grove Toyota responded

We appreciate you choosing Elk Grove Toyota for all your service needs! We appreciate your business very much!

August 10, 2018

Maintenance Appointment Joel was prompt and courteous as he explained what maintenance would be covered Everything went according to the plan and I was out the door smoothl More

by Robway
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Garcia
Aug 10, 2018 -

Elk Grove Toyota responded

Thank you for the 5-star review! We're happy to hear Joel was able to provide you with excellent service! We appreciate your business!

August 03, 2018

Excellent service and accommodation! Had no appointment just walk in and I was accommodated with an UBER service for dropping and picking me up! This is a new plus to Toyota’s services! More

by Raymur64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Romy Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Chase
Aug 04, 2018 -

Elk Grove Toyota responded

Thank you for your review! We appreciate your business and hope to see you again soon!

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