Elkins Chevrolet

Professional Todd was very professional and patient. He understood i had a financial limit and short on time he got the deal done on a timely manner. Todd was very professional and patient. He understood i had a financial limit and short on time he got the deal done on a timely manner. More

Great dealership with a Hometown feeling So far my wife and I have purchased five Chevrolet vehicles from Elkins Chevrolet and we keep going back because of the Elkins family and what they ha So far my wife and I have purchased five Chevrolet vehicles from Elkins Chevrolet and we keep going back because of the Elkins family and what they have meant to this car dealership. When I walk into the showroom everyone is so friendly and accommodating. Can they get you a water or have a bagel with a great selection of cream cheeses while you wait for your vehicle to be serviced. Only once have I had a sales person that did not meet eye to eye with me and that person is no longer there. Management understood my dilema an I was than helped by Adam Elkins himself was given a lot of courteous concern and walked out with a new vehicle. Let's not forget and make special mention of Todd Hersh my current salesperson of my last two cars, Traverse and Equinox for the wife. No pressure and very helpful is Todd. Great to tell stories with and I believe he understands my crazy humor. Overall, if your looking for either a new Chevrolet or a used vehicle Elkins is the place to go. More

Communication matters! Thanks to Adam, Michael, and Bob for making our purchase of our 2017 grand sport Limited addition so awesome! Within minutes of me inquiring about a Thanks to Adam, Michael, and Bob for making our purchase of our 2017 grand sport Limited addition so awesome! Within minutes of me inquiring about a car they had on their lot I had one automated email and one live text. The following morning a phone call to answer my questions and make the deal. Follow up calls, emails, and texts to make sure everything was ready for my wife and I to take fast delivery of the car. Adam even arranged for Michael to pick us up from the airport and taken to the dealership. Bob exicuted the paperwork in record time so my wife and I could get on the road back to Arkansas. Great job Elkins family for making this a fantastic experience!! Kevin & Lisa Merrill Harrison, Ar. More

Quick, Easy and Professional. The minute we walked in we were greeted by Tony Dillard and not pounced on. We told Tony exactly what we wanted and he just made it happen. No pressur The minute we walked in we were greeted by Tony Dillard and not pounced on. We told Tony exactly what we wanted and he just made it happen. No pressure at all. It was probably one of the best car dealership experiences I have ever had. I would recommend Elkins and Tony Dillard More

No Stress 5 star Dealership and personnel was amazing .Definitely highly recommended . Stress free , Relaxed atmosphere . Bill made my Day ! They make you feel 5 star Dealership and personnel was amazing .Definitely highly recommended . Stress free , Relaxed atmosphere . Bill made my Day ! They make you feel like family . Thanks. More

Great Experience The entire process made easy. Family friendly. They have a little waiting area with a TV and color books for kids. Todd was very knowledgeable and hel The entire process made easy. Family friendly. They have a little waiting area with a TV and color books for kids. Todd was very knowledgeable and helpful helping us find the car that fit our needs. More

Spectacular From Start to Finish Though Ive purchased many cars in my life, I was a bit apprehensive after I recently decided I wanted to Lease a vehicle for the first time ever. I Though Ive purchased many cars in my life, I was a bit apprehensive after I recently decided I wanted to Lease a vehicle for the first time ever. I had the auto picked out (a 2018 Chevy Malibu LT) but was not thrilled to begin the "shopping/leasing" process. I did so at ANOTHER local Chevy dealer from whom I had purchased my last car and after 5 minutes there early in the process, the experience was so negative I made up my mind to go to another dealer--it was Elkins--even though the first one was much closer. I wont name the other Chevy dealer except to say 4 Letter Name beginning with M near a major shopping mall. Long story short: from the time I first walked in to Elkins about 2 weeks ago until the Lease transaction was completed and the car delivered yesterday (10/10/18) every person I interacted with was not only informed and friendly, but very patient with this first time Car Lease customer. Salesman Jim Marks was personable and did most of the initial interaction with me. the initial proposed deal was good (I had done some online research) but when he turned me over to General Sales Manager Bob Borman everything went from good to great. Mr. Borman was equally personable and really rearranged the numbers (costs, incentives, value added things etc.) that made it impossible NOT to finalize everything with Elkins.He had to secure the precise car I wanted from another Dealer and did so immediately.He was extremely busy at all X but made as much time for me (on one of my three visits I was accompanied by my girlfriend) as I felt I needed. I briefly met Adam Elkins who was also very personable--that is important to me--and since new autos have massive tech components, they inroduced me after the zillions forms were signed,to a wonderful Tech expert employee(Michael Fofana) who patiently sat with me in the vehicle for an hour going over everything and setting up most of the tech, entertainment, safety and directional features. Mr. Fofana realized that I'll have an obvious need for additional guidance and we agreed to communicate as often as necessary in the future on that. Marks and Borman also encouraged and almost insisted that I get back to them personally with any future questions or concerns. They were salesmen and had a job to do but they each did it in one of the most pleasant,professional ways I had ever encountered in my car buying history and experience. Lets see how the future Service Department does and whether their excellence and availability will continue now that I have signed on the dotted line--about 50 dotted lines actually--but MY bottom line: buy or Lease your Chevy from Elkins because from Top to bottom, so far, they are wonderful. More

Great dealer They have Exelelant people working here in the sales department and in the service department also in the parts department, the detail department does They have Exelelant people working here in the sales department and in the service department also in the parts department, the detail department does a good job also More

New lease purchse Wanted to get a lease for my father. Todd Hersh and the staff at Elkins made this purchase so easy! He listened and worked with us so my dad would get Wanted to get a lease for my father. Todd Hersh and the staff at Elkins made this purchase so easy! He listened and worked with us so my dad would get a great car and deal! I would definitely recommend Todd and Elkins to anyone in the market for a car!!! They were very respectful of our time and Michael sat in the car with us to explain all of the features! Very happy! More