Mike Bilbow

Elkins Chevrolet responded

Your mention of receiving a video of the multipoint inspection highlights how our service team prioritizes transparency. Knowing our updates and detailed explanations kept you informed is rewarding. Thank you for recommending us and for trusting us with your Chevrolet Equinox. Put Your Trust in Our Family Adam Elkins Elkins Chevrolet 856-983-9200

Elkins Chevrolet responded

Your mention of Mike’s helpful guidance and pressure-free approach during service on your Equinox reflects how our service team prioritizes clear communication. Hearing that each visit felt pleasant means a lot to our team. Put Your Trust in Our Family Adam Elkins Elkins Chevrolet 856-983-9200

Elkins Chevrolet responded

Knowing you feel treated like family and confident in every aspect of your Chevrolet Trax purchase means a lot to us. Our team takes pride in offering clear, no-pressure guidance so you can shop with peace of mind. Put Your Trust in Our Family Adam Elkins Elkins Chevrolet 856-983-9200

Elkins Chevrolet responded

Providing top shelf customer service for your Chevrolet Traverse is at the core of how our service department operates. Your praise for Josh, Mike, Dave, and Santia and your five-star rating mean a lot to us. Put Your Trust in Our Family Adam Elkins Elkins Chevrolet 856-983-9200

Elkins Chevrolet responded

Knowing you consistently receive great service at our dealership is rewarding. Santia was pleased to secure a last-minute appointment for your Chevrolet Trax so your new tires could be installed before the weekend. Put Your Trust in Our Family Adam Elkins Elkins Chevrolet 856-983-9200

Elkins Chevrolet responded

Thank you for taking the time to share your feedback. We understand how it can be frustrating when there's an unexpected charge during what you expected to be a complimentary first service visit. Your first Chevrolet-recommended maintenance, including the oil change, was provided at no charge. During your visit, our technicians also recommended a wheel alignment based on their inspection. This service is not included with Chevrolet's complimentary maintenance program, but after discussing it with you, you elected to have the alignment completed. We also applied a discount to help reduce the cost. We always strive to be transparent with our recommendations and never perform additional work without customer approval. We appreciate your business and hope to have the opportunity to provide you with a 5-star experience on your next visit. Regards, Adam Elkins Elkins Chevrolet 856-983-9200

Elkins Chevrolet responded

Thank you for highlighting Mike’s transparent communication and dedication while handling the transmission warranty on your Chevrolet Tahoe. We’re pleased the process felt straightforward and that you trust us with your service needs. We look forward to supporting you on any future maintenance. Put Your Trust in Our Family Adam Elkins Elkins Chevrolet 856-983-9200

Elkins Chevrolet responded

We appreciate you trusting us with your Chevrolet Blazer service and are thrilled to hear Mike provided such professional and caring attention. We will be sure to share your kind words with him. It was a pleasure assisting you. Put Your Trust in Our Family Adam Elkins Elkins Chevrolet 856-983-9200

Elkins Chevrolet responded

Thank you for sharing your experience with Santia and our service team. We’re glad she walked you through every detail and that you enjoyed the ride home in your Subaru Outback. Our drivers will be pleased to know they made a great impression. Put Your Trust in Our Family Adam Elkins Elkins Chevrolet 856-983-9200

Elkins Chevrolet responded

It’s great to know our team made the service visit for your Chevrolet Traverse quick and welcoming. We’re pleased the spotless facility and vehicle lineup caught your attention. We appreciate your feedback and look forward to serving you again soon. Put Your Trust in Our Family Adam Elkins Elkins Chevrolet 856-983-9200