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Elliott Auto Group

Mount Pleasant, TX

4.5
880 Reviews

2055 Burton Rd

Mount Pleasant, TX

75455

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Showing 880 reviews

February 28, 2016

Best auto buying experience I have had. As the title says. I have purchased at least 20 new vehicles in my time and this by far was the best and easiest ever. My salesman was Joey, the SM wa More

by Mrm1775
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Loveless, Robby Dunn, Joey Smith
Mar 04, 2016 -

Elliott Auto Group responded

Mrm1775, Thanks for your business and for sharing your experience. You mentioned so many great things, but I want to refer to one particular sentence. You stated, "These guys are up front about everything and honest (not your typical salesmen).". That is our exact goal. There is no need to be shady or secretive when we offer a great product at a great price. The whole car buying process should be fun and enjoyable and that is what we strive for every time. Again, thank you for choosing Elliott Auto Group and we are proud to welcome you to the "Elliott Family"!

Mar 04, 2016 -

Elliott Auto Group responded

And we hope your new puppy loves your new vehicle!

February 26, 2016

New Truck Purchase Jimmy and Charlie were great to work with. My wife and I are very pleased with the F-150 truck. I found Jimmy very helpful and its plain to see he kno More

by morgeson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Clark, Charlie Wilbanks
Mar 04, 2016 -

Elliott Auto Group responded

morgeson, Thank you for your business and for sharing your experience. Jimmy is one of the best in all areas of the car business. His product knowledge is second to none and he is a great listener and communicator as well. Charlie's experience in finance spans multiple decades and, as you know, he will present you with the best financing options available. Again, thanks for choosing Elliott Auto Group and we are proud to have you as a member of the "Elliott Family"!

February 23, 2016

overall pleased I made the trip to Mt. Pleasant and was very pleased with the dealership overall. They never hassled or pressured me while I was there. Very pleasant More

by carbuyer
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Loveless, Victor Carrillo
Feb 26, 2016 -

Elliott Auto Group responded

carbuyer, Thank you for your business and for your kind words. You brought up something that is very important. You said that we "never hassled or pressured me while I was there". As far as we are concerned, that is how the car buying experience is supposed to be. Buying a vehicle is a big decision and the last thing you need is someone pressuring you into making it. Our sales consultants are extremely knowledgeable and employ that knowledge to work with you, and assist you, in making a sound buying decision. Again, thank you for choosing Elliott Auto Group and we are proud to count you as a member of the "Elliott Family".

February 22, 2016

Excellent experience First time Elliott customer. Overall wonderful experience and will definitely return and recommend to others. Professional and very knowledgeable pe More

by medicineman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Reynolds, Charlie Wilbanks
Feb 26, 2016 -

Elliott Auto Group responded

medicineman, Thank you for your business and for sharing your experience. You said that we are, "Professional and very knowledgeable people that provided us purchase options.". I wanted to briefly touch on that. Our sales consultants are called "consultants" because that is what they do, utilize their knowledge and experience to "consult" with you about your best options. We don't try to pigeonhole you into a specific vehicle, we provide you with multiple choices that make sense for your specific situation and you make the decision. Again, thank you for choosing Elliott Auto Group and we are proud to have you as a new member of the "Elliott Family"!

February 20, 2016

Everyone there is just great to work with when buying. I have bought my last 4 vehicles from Elliot Ford and would not even consider buying anywhere else. Everyone there go out of there way to make my expe More

by Tom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rossel Bello, Jason Hein, Charlie Wilbanks
Feb 26, 2016 -

Elliott Auto Group responded

Tom, Wow! Thank you for your business and for your glowing review. We know that you have choices and the fact that you have chosen Elliott Auto Group for your last 4 vehicles speaks volumes! When we put our team together, our goal is to deliver the best possible experience to our clients. Rossel, Jason and Charlie are clear examples of this, as they continuously go above and beyond to make sure you have a great encounter with us every time. Again, thank you for choosing Elliott Auto Group and we are honored to have you as a long time member of the "Elliott Family".

February 18, 2016

Great Buying Experience My Husband and I were treated with the utmost respect and consideration. First experience with Elliott's Dealership but certainly won't be the last. B More

by Girlcar#1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robby Dunn, Brent Dove
Feb 26, 2016 -

Elliott Auto Group responded

Girlcar#1, First off, thank you for making the drive from Paris to give us the opportunity to earn your business. Secondly, we appreciate your taking the time to share your experience. There are so many things that you said which I would like to expound upon, but for the sake of brevity, let me just hit on one. You stated, "My Husband and I were treated with the utmost respect and consideration.". "Respect" and "consideration" are not two words that are always associated with car dealerships. We strive to make sure that regardless whether you decide to purchase from us or not, you are always met with (to quote you again) "the utmost respect and consideration". Again, we appreciate you and we are proud to be able to call you a member of the "Elliott Family"!

February 18, 2016

2016 Shelby GT350 This was by far the best car buying experience I have ever had! The professionalism and curtesy I received went above and beyond any and all expect More

by RGShelby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Clark, Jason Hein, Charlie Wilbanks
Feb 26, 2016 -

Elliott Auto Group responded

Rick, Thank you for your business and for your kind words. You stated, "The professionalism and courtesy I received went above and beyond any and all expectations I had." That is our goal exactly. At Elliott Auto Group, we believe in treating you with the professionalism, courtesy and respect that you deserve. Again, thank you for choosing Elliott Auto Group and we are proud to count you as a member of the "Elliott Family".

February 18, 2016

New car This is a very good dealership that goes above and beyond to find you the right car that fits your needs and budget they are highly recommended More

by James123
Recommend Dealer
Yes
Employees Worked With
Brent Dove
Feb 26, 2016 -

Elliott Auto Group responded

James123, We appreciate your business and thank you for sharing your thoughts. You said that we go "above and beyond to find the right car that fits your needs and budget". A lot of folks may not realize that we truly have access to an almost unending supply of both new and pre-owned vehicles. If we don't have what you are looking for in stock, we can get for you in almost every case. Thank you again for choosing Elliott Auto Group and we are honored to have you as a member of the "Elliott Family".

February 18, 2016

Returning Customer!! Just bought my third vehicle from Elliott Auto Group. I keep coming back because they keep putting me first. Jimmy Clark has sold me all 3 vehicles More

by anesdoc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Clark, Charlie Wilbanks
Feb 26, 2016 -

Elliott Auto Group responded

anesdoc, Thank you for your business and for sharing your experience. We are honored that you have allowed us to earn your business for your last 3 vehicle purchases and look forward to serving you in the future, as well. When it comes to Jimmy Clark, I think you nailed it on the head when you said, "He's professional and caring, and he demonstrates that he's committed to meeting your needs.". He is as good as it gets and we proud to have him on our team. Again, thank you for choosing Elliott Auto Group and for being a loyal member of the "Elliott Family".

February 17, 2016

very good The people up there is so nice & sweet. Paper work didn't take long.i would recommend everyone to get a car from them. I was very please.. More

by tyechiahurndon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Dove, Jose Rodriguez
Feb 26, 2016 -

Elliott Auto Group responded

tyechiahurndon, Thanks so much for your business and for your kind words. You bring up a great point that many folks may be wondering about when you said, "Paper work didn't take long." One of the frustrations that people have when buying a vehicle is the length of time it takes to complete the transaction. Of course, as with any significant purchase, there is paper work but we do all that we can to expedite it while making sure not to short cut the process. By doing this, the whole thing flows better and you can start enjoying your new car even quicker. Thanks again and we are proud to welcome you to the "Elliott Family"!

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