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Elliott Auto Group

Mount Pleasant, TX

4.5
880 Reviews

2055 Burton Rd

Mount Pleasant, TX

75455

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Showing 880 reviews

September 12, 2014

Great Job Overall great experience great people to deal with and worked with us to get the deal we wanted. I have purchased several vehicles here and will conti More

by Sumpin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Willson, Charlie Wilbanks, Jason Hein, Matt Farrer
Sep 12, 2014 -

Elliott Auto Group responded

Sumpin, I would like to thank you for your business and for taking the time to share your experience. We work hard to continually earn that trust that you have placed in us. Again, thank you for being such a great member of the "Elliott Family".

September 04, 2014

SERVICE EXCELLENT My name is Opal Peel Mack. My daughter-in-law and I was car shopping on 9-3-14. We were passing by and, she said let's stop here at Elliott's. This wa More

by cdm6500
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Willson, Charlie Wilbanks, Victor Carrillo, Jason Hein
Sep 05, 2014 -

Elliott Auto Group responded

Opal, We would like to thank you for your business and for taking time to share your experience as well. We are very glad that you and your daughter-in-law chose to stop by and give us the opportunity to serve your needs. As you found out, we have great new and pre-owned vehicles that will fit into nearly any budget and will do all that we can to find the perfect fit for you. Victor is an excellent salesman who really listens to his clients to make sure he understands exactly what you are looking for so he can show you the right vehicle(s) without you having to waste a bunch of time looking at stuff that doesn't meet your needs. Jason and Charlie are among the very best in the business at finance and making the whole process run smoothly. Thank you again for choosing Elliott Auto Group and we are proud to welcome you to the "Elliott Family".

September 04, 2014

Great experience from a local dealer My family has bought several cars from Elliott Ford. Ive bought cars elsewhere, but am always drawn back to Elliott for the friendliness of the staff. More

by bell4fan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Clark, Ashley Willson, Charlie Wilbanks, Mark Safford
Sep 05, 2014 -

Elliott Auto Group responded

bell4fan, Thank you for your business and for your kind words. I can't tell you how much your words mean to us. We do work very hard to help our customers, not just sell them a vehicle, but truly help them. That is a principle that has been with us since Gary Elliott started our dealership so many years ago. In fact, we even call our sales staff "Sales Consultants", because we aren't a pushy, we want to consult with you so that you make the best decision for your particular situation. We truly want to be your friend in the car business and you are right, you are always welcome to stop by even if you aren't in the market for a vehicle. We always love to chat with our clients. Thanks again for choosing Elliott Ford Lincoln and we are proud to count you as a member of the "Elliott Family".

September 04, 2014

Hard working sales team This group of people did all they could dealing with our credit union then in the end they got us a better deal through one of their finance companies More

by ttcrago
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robby Dunn
Sep 05, 2014 -

Elliott Auto Group responded

ttcrago, Thank you so much for your business and for taking the time to share your experience with us. It is interesting that you bring up financing. So many times people think that they can get better rates with their bank or credit union, however, most of the time, we are able to beat the rates that they offer. What a lot of folks fail to realize is that we finance a bunch of vehicles every month and that allows us to get great rates because these lenders want to keep our dealership happy and we pass that along to you. Again, we truly appreciate your business and look forward to serving you for many years to come. Welcome to the "Elliott Family".

September 02, 2014

Fast and Friendly!! I am a single mom that works full time and travels 70% of the time for my job. So you guessed it, I dont have much time! My experince with Brian V. an More

by annmar66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robby Dunn, Brian Vaseleck, Monty Vaughn
Sep 02, 2014 -

Elliott Auto Group responded

annmar66, It sure sounds like you are a busy lady and that your time is extremely precious to you. I think that is something that most everyone can relate to, to some extent. If I remember correctly, you took advantage of one of our best time efficiency tools by filling out the secure credit application from our website so that we could have all the particulars figured out for you before you ever stepped foot on the premises. As you have attested to, this does save time and makes the whole process so much quicker! Additionally, we were pleased to have both Robby and Brian to help you. These guys are among the very best at what they do. You don't have to spend very long with either of them to figure out that they truly do care about you and offer you the very best in customer service. Ann, we thank you for giving us an opportunity to be your car dealer, and also for taking the time to share your experience. Welcome to the "Elliott Family" and we look forward to seeing you in 2,432 miles!

September 01, 2014

Excellent service After taking our 8-year old Grand Caravan in for repairs yesterday, we bought our third minivan from Elliott's and have always had an excellent experi More

by MGRK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robby Dunn, Rossel Bello, Monty Vaughn
Sep 02, 2014 -

Elliott Auto Group responded

MGRK, We want to thank you for taking the time to share your experience and for just being a great Elliott Auto Group client over the years. We strive hard to make sure that every experience you have with us is amazing and it doesn't matter what department with which you deal. As you know, our Service department is excellent in all aspects of vehicle care. Whether we are changing your oil or changing your transmission, our guys can get it done quickly and cost effectively without sacrificing the quality of their work. Michael has been a stalwart of customer service since he entered the car business over 25 years ago and Rossel is fantastic in his knowledge, his enthusiasm and his overall excitement which he brings to the table. We are constantly working to make the car buying process fun and enjoyable again...as it should be. Thank you for making Elliott Auto Group your car/minivan dealer and service center. We look forward to serving all your future needs as well. We are proud to count you as a loyal member of the "Elliott Family"!

August 31, 2014

Great Team, Great Experience!!! Mark Safford has to be one of the nicest salesperson I have ever met. He stayed late two nights in a row. One to show me several Ford and Dodge truc More

by cindiphillips
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Wilbanks, Mark Safford
Sep 05, 2014 -

Elliott Auto Group responded

Cindi, Thank you so much for your business and for taking time to share your experience. You are absolutely correct about Mark, he is a great guy and an excellent salesman. He is more than willing to go above and beyond for his clients. As you can attest to, that same sentiment flows through the entire company. We are proud to count you as a member of the "Elliott Family".

August 27, 2014

Used Car Transaction This dealership makes it easy to make a deal on a used car. You feel just as important buying used as you do a brand new vehicle. More

by csbjones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 27, 2014 -

Elliott Auto Group responded

csbjones, I would like to thank you for your business and for your willingness to share your experience with us. At Elliott Auto Group, it doesn't matter whether you are purchasing a new vehicle or a great pre-owned one, your satisfaction is our main priority! Again, thank you for the opportunity to earn your business and welcome to the "Elliott Family"!

August 25, 2014

Thank You Jimmy White! I wanted a truck, but didn't know what I wanted. From a female, that's self explanatory! I can't say enough positive words about Jimmy White! Honesty, More

by Patricia_M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Wilbanks
Aug 27, 2014 -

Elliott Auto Group responded

Patricia, WOW! Thank you for your very kind words. You are spot on about Jimmy White, this guy will go way out of his way for his clients every time. The situation you outlined about wanting to be careful and make the right decision isn't so uncommon. For most folks their vehicle is the second most expensive thing that they purchase and it is critical to make sure you get the right fit for you. One of our main focuses here at Elliott Auto Group is to make sure that the perfect fit is what you get every time! Thank you again for sharing your experience and for being a great client as well as an amazing part of the "Elliott Family".

August 20, 2014

People You Can Trust This is my third car purchased thru Jimmy. I feel comfortable with him because I know I can trust him. This purchase was done without a test drive bec More

by gmbrown48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Clark, Charlie Wilbanks
Aug 20, 2014 -

Elliott Auto Group responded

gmbrown48, First, I would like to thank you for your business and for your review. I couldn't agree with you more about Jimmy Clark and Chris Elliott. These guys are two of the best in the business and they have gotten to that position by being people you can trust. In fact, that same sentiment rolls throughout our dealership. Whether you are dealing with our Sales, Service or Parts Departments, you can feel confident that you are getting quality advice and that it is quite trustworthy. Thank you again for your business and for being such a loyal member of the "Elliott Family".

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