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Elliott Auto Group

Mount Pleasant, TX

4.5
880 Reviews

2055 Burton Rd

Mount Pleasant, TX

75455

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Showing 880 reviews

August 20, 2014

Always the best Elliott Motors has spoiled us from going to any other dealership. We have only made that mistake once in the past 13 years and we fixed it by coming More

by Angie Denny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Loveless, Robby Dunn
Aug 27, 2014 -

Elliott Auto Group responded

Angie, Thank you so much for being such a loyal customer over the years. We work hard to make sure that you are taken care of well and efficiently in every aspect of our dealership, whether it be sales, parts or service. Michael, Bryan and Robby are all top notch people who know how to make your time with us be time well spent. Again, thank you for your business and for taking the time to share your experience. Thanks for being a great part of the "Elliott Family".

August 18, 2014

Awesome service, They were very fair, upfront and honest. This is my second time to buy a car here and they did not disappoint! I will recommend to friends. More

by Cpgaines
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Safford
Aug 19, 2014 -

Elliott Auto Group responded

Cpgaines, I would like to thank you for your business and for taking time to share your experience with us. In your review, you mentioned 3 key words, "fair, upfront and honest", these are three words that we do our best to live by here at Elliott Auto Group. Regardless whether you are working with our Sales, Parts or Service Departments (or a combination of all three), our goal is to remain as transparent as possible. Thank you again for your continued business and for being such a great part of the "Elliott Family".

August 05, 2014

Spectacular, absolutely wonderful people at this dealership! Being a woman, I was alone and in a strange place when my car broke down in Mt Pleasant. I knew no one, so I called my husband and my husband called S More

by mailtonyamims
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Wilbanks, Mark Safford, Jason Hein
Aug 06, 2014 -

Elliott Auto Group responded

mailtonyamims@yahoo.com, Well, thank you so much for your glowing review and for allowing Elliott Auto Group to be your "knight in shining armor" (at least as far as your vehicles are concerned). Your comments bring up some interesting points that a lot of people may not realize. Chiefly among them is that we are more than willing to help when your car breaks down. We have an amazing service department that has factory trained technicians who are capable of handling nearly any problem that comes their way. We want to thank you again for your business and would like to welcome you to the "Elliott Family".

July 31, 2014

A pleasure doing business with the staff at Elliot Very professional and friendly staff. They made the whole process fun, even while buying two cars at a time. Thanks so much for all your help. More

by AntoineAlbin
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Wilbanks
Aug 06, 2014 -

Elliott Auto Group responded

AntoineAlbin, We greatly appreciate you allowing us to take care of your vehicle needs. I found one word in your review to be very telling and one that doesn't occur when you go to a lot of dealerships. That word is "fun". We think that the car buying process is something that should be fun and we do all that we can to make it just that. Again, thank you for your business and also for sharing your comments. We are proud to have you as a member of the "Elliott Family".

July 29, 2014

AWESOME GREAT DEALER AND WONDERFUL SALES STAFF AAAAA+++++ GREAT CAR, WILL BE BACK TO PURCHASE A DODGE TRUCK IN THE FUTURE. THANKS AGAIN ELLIOTT MT PLEASANT More

by KCONNER68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Loveless
Jul 29, 2014 -

Elliott Auto Group responded

KCONNER68, I want to thank you for your business and for sharing your thoughts about us. We are fortunate to have two of the best sales consultants out there in Carla and Jimmy. As the Sales Manager, Bryan keeps things moving along smoothly. Together, this team is ,as you pointed out, great! We are proud to count you as a member of the "Elliott Family" and look forward to being your dealership from here on out. Thanks again!

July 28, 2014

Thank you victor carrillo Excellent overall, really pleased with the process the car and the excellent customer service. I am so grateful for such an excellent and easy process More

by Kristinkdeboard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Carrillo
Jul 29, 2014 -

Elliott Auto Group responded

Kristinkdeboard, It is we, who appreciate you! We work very hard to make sure that all of the things that you mentioned (the process, the car and excellent customer service) are a staple of our business on every single opportunity we have to interact with our clients. We are excited to have you as a member of the "Elliott Family"!

July 23, 2014

A Super Sales Experience From the start of discussions with Brent Loving to driving away in a new Mustang GT, I was treated like an honored guest every time I walked through t More

by txusaf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Wilbanks
Jul 23, 2014 -

Elliott Auto Group responded

txusaf, Thank you for your business and for allowing us the opportunity to serve your needs. We work diligently to make sure that we keep as much inventory as we can in stock, but, as you mentioned, late in the model year that gets a little trickier. However, our great relationships with many other dealers, allow us to nearly always get you the exact vehicle you are seeking even if it isn't on our lot at that moment. Brent is a great guy and knows how to take care of his clients. He focuses his time making certain that all your questions are answered to your satisfaction and that you are comfortable with your purchase. Buying a new or pre-owned vehicle should be fun and he definitely does what he can to keep it that way. Again, thanks for your business and also for your kind words. We are honored to have you as a part of the "Elliott Family".

July 18, 2014

Excellent service We were both so very impressed with the friendliness and courtesy that we received from Matt Farrer. We could tell that he loved what he was doing, a More

by lucienne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Wilbanks, Jason Hein, Matt Farrer
Jul 18, 2014 -

Elliott Auto Group responded

lucienne, First off, I would like to thank you for your business. Secondly, Matt, as you know, is definitely one-of-a-kind. He is about the most positive person that I have ever been around and not that "fake" positive, this guy is truly a happy person and his demeanor and attitude absolutely bear that fact out. Again, we appreciate you very much and are glad to have you as a part of the "Elliott Family".

July 18, 2014

Outstanding Experience We had the engine light come on our old truck last night. Miss Pam in Service was so wonderful to work us in. When I arrived, she was so nice that I f More

by james.r.dyer.39
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rossel Bello, Charlie Wilbanks
Jul 23, 2014 -

Elliott Auto Group responded

James, Thank you for your kind words and for your business. We are thrilled that we had the opportunity to assist you in both our Service Department and our Sales Department. As you mentioned, we have an excellent staff that is absolutely focused on making your experience an amazing one. Both Rossel and Pam are top notch people and they both know their respective business as well as anyone. Their experience and knowledge keeps them on the top of the mountain as far as serving our clients needs and wants. Thanks again for your business and we are proud to have you as a part of the "Elliott Family".

July 12, 2014

The best ever Carla Witcher and the finance department are great to work with! They help in every way possible and make my family feel as they are apart of there's! More

by jlstahn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mary, Bryan Loveless, Robby Dunn, Joey Chapa
Jul 14, 2014 -

Elliott Auto Group responded

jlstahn, Thank you so much for your kind words about Elliott Auto Group. You are right on the money about Carla and Robby (Finance) being great to work with. I can assure you that your kiddo was a highlight in everyone's day around here. Again, thank you for your review and for being such a great part of the "Elliott Family".

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