Back

Elliott Auto Group

Mount Pleasant, TX

4.5
880 Reviews

2055 Burton Rd

Mount Pleasant, TX

75455

Directions

By Type

Showing 880 reviews

October 21, 2013

I bought my truck from Elliott because of Mark Safford, I have known Mark for many years. Mark is a great guy and I know that he will give me the best possible deal and great CS. Jason Hein handled my financ More

by csimons86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Safford, Jason Hein, Mark Safford
Oct 21, 2013 -

Elliott Auto Group responded

csimons86, We really appreciate you taking the time to let people know that we will do everything that we can to make sure that you, our client, gets taken care better at Elliott Auto Group than anywhere else. Mark does an excellent job of finding out exactly what it is that you are looking for and making it yours! As you mentioned, we are more than capable of getting you top notch financing as well. Jason's relationships with so many lenders makes it possible for us to beat bank rates most of the time. We really appreciate your business and welcome to the "Elliott Family".

October 21, 2013

The buying experience was great! Super salesman, good The buying experience was great! Super salesman, good price, no-hassle. I purchased my vehicle from the dealerships web site and never set foot in t More

by radiotek01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Safford, Mark Safford
Oct 21, 2013 -

Elliott Auto Group responded

radiotek01, Thank you so much for taking the time to let people know that it is possible to buy a vehicle without ever setting foot in the dealership! With the ease of the Internet, it makes it so much more flexible for people to purchase vehicles than ever before and we do everything that we can to stay on the cutting edge, but when it comes down to it, it is about taking care of our clients. We appreciate your business and welcome you to the "Elliott Family".

October 21, 2013

I am always greeted with a smile. I am treated like someone really cares about me. I am made to feel special. I am always updated concerning other matters which need my action. Everyone in the compa More

by pkvd
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Monty Vaughn
Oct 21, 2013 -

Elliott Auto Group responded

pkvd, Thank you so much for sharing your experience with everyone here on DealerRater. We are thrilled to be your full service dealer. One statement you made is especially telling as to how we do business. You said, "I wouldn't trust my car to anyone else.". That is as complimentary as anyone could possibly be and it is very appreciated. Our Service Advisors are extremely well trained, our Service Technicians and Mechanics are among the best in the business and will always do everything that they can to take care of you. Again, we appreciate you and are happy to have you in the "Elliott Family".

October 18, 2013

Mr. Estes quickly found the exact Jeep I wanted. He has always been very friendly and helpful. I am very satisfied with the deal he made me. I would definitely purchase another vehicle from this dealersh More

by lgshefner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 21, 2013 -

Elliott Auto Group responded

lgshefner, I want to thank you for taking the time to share your story and for becoming a valued client. Darrell Estes, while only starting with Elliott's over the past few weeks has been in the car business for years. He is dedicated to making sure that every one of his clients is dealt with quickly and professionally. As you eluded to, Darrell has never "met a stranger" and is about as friendly a person as you would ever meet. We are very appreciative of you giving Elliott Auto Group an opportunity and we warmly welcome you to the "Elliott Family".

October 13, 2013

My experience with Carla was above and beyond. It's like we are sisters now. This is why my experience was wonderful. I would return to buy another car and I would recommend to others. More

by hellenbailey5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 14, 2013 -

Elliott Auto Group responded

Helenbailey5, First off, I would like to thank you for taking the time to share your experience. I could not agree with you more when it comes to Carla, she is an amazing sales person who definitely has never met a stranger! She has the uncanny ability to make it seem like you have known her your whole life when you have only known each other a few minutes. I somewhat jokingly call her the "Hardest Working Woman in the Car Business". I say "jokingly" because as much as it is silly, it is true. We are so glad that you are part of the "Elliott Family".

October 12, 2013

Excellent product and friendly service. Carla makes Elliott Ford Auto Group look good. Have had many experiences over the yrs and all buying and shop experiences have been positive. More

by kathyhugginshardman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 14, 2013 -

Elliott Auto Group responded

kathyhugginshardman, First off, I would like to thank you for being a loyal client over the years. We absolutely appreciate you and are committed to always offering you the best service at all times. You nailed it about Carla, she is an amazing lady who happens to also be a fantastic car salesperson. She stays up to date with all the advancements that the manufacturers are making in the products and does an excellent job of teaching her clients about them. We appreciate you taking the time to share your experience with everyone on DealerRater and are proud to have you as a member of the "Elliott Family".

October 12, 2013

My husband and I bought our first jeep in 1992 from Elliott. We have returned every three to four years because they make buying a stress free, enjoyable experience. Their friendliness, lack of obnox More

by Gunter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Hein
Oct 14, 2013 -

Elliott Auto Group responded

Gunter, Wow! I want to thank you so much for sharing your experience(s) with us. Your continued loyalty to Elliott Chrysler Dodge Jeep is so important to us and I know that your story will definitely help anyone who might be considering us for the first time. We can't thank you enough for being so committed to us as your car dealer. We share that commitment with you as well, we are committed to making sure that all of our clients are treated with the utmost integrity, honesty and respect. Again, I appreciate you taking the time to share your story and we are proud to have you as part of the "Elliott Family".

October 11, 2013

My in-laws have purchased several vehicles from Elliot and said that's the only dealership they trusted for buying used vehicles. And they were right. We had a great experience. We looked up the car we wa More

by amyfindley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Vaseleck, Charlie Wilbanks
Oct 14, 2013 -

Elliott Auto Group responded

amyfindley, Thank you so much for sharing your story on DealerRater. We are thrilled that you are now a part of the "Elliott Family". You are correct about Brian Vaseleck, he is absolutely dedicated to making sure that his clients have the best care he can provide. We apologize about the issue with the name but are glad that we were able to rectify it quickly for you. As you noted, Charlie is about as neat a guy as you'll ever come across and he is extremely good at his job. He has a way of making the, otherwise mundane, process of signing paperwork actually enjoyable. Personally, (I think it must some kind of special gift as he does it every time!) Again, thank you for taking the time to share your experience and allow the opportunity to be your car dealership.

October 11, 2013

Dealer was very friendly, professional and very helpful, had a very good experience dealing with her I will definitely recommend her to all my friends More

by filinava
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 14, 2013 -

Elliott Auto Group responded

filinava, Thank you so much for taking the time to share your experience. You are right on the money about Mina, she is a fantastic sales person who always puts her clients first! We appreciate you telling your friends and colleagues about us and we are thrilled to have you as part of the "Elliott Family"!

October 10, 2013

Sales team was very good. Even stayed late on a Saturday to help us. Service department was a little slow in getting the inspection and detail done, but dealership had an ice waiting area with couches and a More

by cec031013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Vaseleck, Charlie Wilbanks
Oct 10, 2013 -

Elliott Auto Group responded

cec031013, Thank you so much for taking the time to share your story and for being such a loyal customer. We never consider it "staying late" as we are here to help you and whenever that time is, it is. We are happy to do our best to work around your schedule and make your experience with Elliott Ford Lincoln smooth and easy. I would like to apologize for the extra time it took getting your inspection handled but sometimes it can get a little hectic back there. I'm glad that you were able to take advantage of our waiting area and satellite TV. It is designed to make any waiting time you have as comfortable as possible. We appreciate you and thank you again for being part of the "Elliott Family".

...
85
...