Elmhurst Ford

Smart, well informed in vehicle features, and so friendly to work with. Help us get the car set up with all the complex infotainment settings and made the whole experience feel special. 10/10 to work with. Help us get the car set up with all the complex infotainment settings and made the whole experience feel special. 10/10 More

Process could not have easier or more straightforward. Thanks so much for help with the new truck. Thanks so much for help with the new truck. More

They were good at communication, but they never found the problem. They also drive my car over 100 miles, which is fine but didn’t put gas in it. They should have kept it until they found the problem and rep problem. They also drive my car over 100 miles, which is fine but didn’t put gas in it. They should have kept it until they found the problem and replaced the gas they used. More

Friendly, efficient, and professional. I was able to drop off my car and get a courtesy ride home so that I could go about my day. Amazing service for this busy working mom! I was able to drop off my car and get a courtesy ride home so that I could go about my day. Amazing service for this busy working mom! More

Ryan Davis was great to work with as well as the Sales Manager m. This was the easiest car. Purchase transaction I’ve ever done. Both have a great style that helped me find the right vehicle for my son Manager m. This was the easiest car. Purchase transaction I’ve ever done. Both have a great style that helped me find the right vehicle for my son More

If the service that I received was based on Richard, our service advisor, you would be getting a higher rating. I rated the questions based inservice with him, however the stars reflect our interaction with service advisor, you would be getting a higher rating. I rated the questions based inservice with him, however the stars reflect our interaction with the manager. was very happy with the service the I received from Richard. He was in constant text contact with me regarding the service of my vehicle. He sent photos of a problem that was discovered when looking for the problem with the "check fuel inlet" alert. With that said, when we expressed a concern with the manager regarding the condition of my "trailing arms," not being caught during the last visit, we were treated very poorly. The manager was very condescending to us. We suggested the the condition of the trailing arms should have been pointed out to us during the last visit, our car does not go from nothing wrong with the trailing arms, to completely rusted out and not repairable in one year, and 7,000 limited miles driven between "the Works" service that I have had done each and every time I needed to. We suggested that perhaps, when an inspection is done, if there is excessive rust damage, that can be noted on the report, and the customer can be advised. Instead of considering the suggestion, we were spoken to very poorly, again, suggesting this was our fault. Sadly, having been a customer of your service department for several decades, I will no longer be returning due to the poor attitude of the manager. More

It was a very great first experience and Ryan was very direct and honest. We will definitely consider coming back to purchase another one. direct and honest. We will definitely consider coming back to purchase another one. More

Roesch Ford is very quick in diagnosing and repairing my vehicles. I have several fleet vehicles and their service is top notch. In addition, they are very clear in their communication of the problem and vehicles. I have several fleet vehicles and their service is top notch. In addition, they are very clear in their communication of the problem and time to repair. I highly recommend them for any fleet repairs. More

Easy to get in and out. Nice to have TV in waiting area, with option to select channels. Nice to have TV in waiting area, with option to select channels. More

Great service, would recommend this dealership, g g g g g g g g g g g g. I don’t have 15 words for u g g g g g g g. I don’t have 15 words for u More