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Elmhurst Ford

Bensenville, IL

4.6
621 Reviews
Elmhurst Ford is a full-service Ford dealership proudly serving Elmhurst, Bensenville, and the greater Chicagoland area. We offer a wide selection of new Ford cars, trucks, and SUVs, along with certified pre-owned and quality used vehicles to fit every budget and lifestyle. Our team is committed to delivering a transparent, professional, and pressure-free experience from start to finish. From vehicle sales and flexible financing options to expert service and genuine Ford parts, Elmhurst Ford is focused on long-term relationships, not one-time transactions. Our certified technicians and knowledgeable staff work together to ensure every customer receives honest guidance, efficient service, and personalized attention. Whether you’re purchasing your next vehicle or maintaining the one you already love, Elmhurst Ford is here to make the entire ownership experience simple, straightforward, and enjoyable.
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333 W Grand Ave

Bensenville, IL

60106

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Showing 621 reviews

June 04, 2025

I had an appointment for my service but was alerted right away that a lot of cars came in. Diego was very communicative and checked in a lot. Very happy with the service and will come back for the next one t More

by ALICJA.GOLEC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Carrillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2025 -

Elmhurst Ford responded

Thank you for sharing your experience! We're glad Diego kept you informed throughout the process and that you were happy with the service. We look forward to taking care of your next appointment!

June 02, 2025

The service for my oil change, tire rotation and “ “The Works” was performed in a reasonable amount of time. More

by MACS257
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Salinas
Jul 05, 2025 -

Elmhurst Ford responded

Thank you for your feedback! We're happy to hear your oil change, tire rotation, and “The Works” service were completed efficiently. We appreciate you choosing us and hope to serve you again soon!

June 01, 2025

Two people kept me updated on progress of my car. and why it took a while to repair. More

by ADRIANA.ALVAREZ-PEREZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Carrillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Baum
Jul 05, 2025 -

Elmhurst Ford responded

Thank you for your patience and understanding! We're glad our team kept you informed throughout the process and explained the delay. Clear communication is important to us, and we’re happy we could keep you in the loop. Let us know if you need anything else!

June 01, 2025

Great service to work with. Communicated well with me on when to expect my car back. More

by RENNICK5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Carrillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Salinas
Jul 05, 2025 -

Elmhurst Ford responded

We truly appreciate your kind words! Keeping you informed and delivering great service is what we aim for, and we're glad to hear everything went smoothly. We look forward to helping you again down the road!

May 30, 2025

I think that this dealer is honest and Ryan helped me answer any questions that I had. Ultimately that’s what helped me make my decision. Sam in finance was great as well really went to bat for me Don’ More

by Ryndavis0630
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Petrasz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rory Clemons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Mellenthin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Roesch, Ozzie Balderrama, Justen Payne, John Downs, Paul Johnson, Rob Bates
Jul 05, 2025 -

Elmhurst Ford responded

Thank you for the kind words! We're so glad to hear that Ryan and Sam took great care of you and helped make your experience a positive one. We truly appreciate your trust in Roesch Ford and your recommendation means a lot. Enjoy your new vehicle, and we’re always here whenever you need us!

May 27, 2025

I recently (5/25) purchased a new F350. I worked closely with Dave and Nick Petrasz. My experience from negotiations to communications while I waited for the truck to deliver to post-sales More

by wtmcdonnell17
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nick Petrasz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Roesch
May 27, 2025

I recently (5/25) purchased a new F350. I worked closely with Dave and Nick Petrasz. My experience from negotiations to communications while I waited for the truck to deliver to post-sales More

by wtmcdonnell17
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nick Petrasz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Roesch
Jul 05, 2025 -

Elmhurst Ford responded

Thank you so much for the thoughtful review and for choosing Roesch Ford for your new F-350! We’re thrilled to hear that Dave and Nick provided a professional, supportive, and transparent experience from start to finish. We truly appreciate your recommendation and are grateful for the opportunity to earn your business. Enjoy your new truck, and don’t hesitate to reach out if you need anything down the road!

May 27, 2025

Nick was the most knowledgeable and no nonsense salesman I've ever worked with. He was very patient with all of my antics and he never made me feel like I was pressured nor wasting his time. On point with e More

by Lupo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Petrasz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Mellenthin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Roesch
Jul 05, 2025 -

Elmhurst Ford responded

Thank you so much for the fantastic review! We’re thrilled to hear that Nick made your experience such a smooth and enjoyable one. His knowledge, patience, and genuine approach really shine, and we’re glad he helped guide you to the perfect F-150 Roush. Enjoy every mile — and we’re always here if you need anything down the road!

May 25, 2025

Very poor communication both on sales and service, will be moving onto another dealer; cannot have to follow up on my own vehicles when they don’t get back to me after they promised they would More

by ALDO7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Miller
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Elmhurst Ford responded

I'm very sorry to hear about your dissatisfaction with our dealership and lack of communication. We always strive for excellence and great communication so we would like to make sure going forward this doesn't happen again and hopefully redeem ourselves with you. Please call Dave Roesch to discuss further at 630-279-6000 x 2291

May 25, 2025

They were able to look into the thumping noise I was hearing. They fixed it before letting me know what the issue was and did not charge me, which I think has to do with I was there a week before for is More

by ALFRINA29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Salinas
Jul 05, 2025 -

Elmhurst Ford responded

Thank you so much for your thoughtful review! We're happy we could quickly address the issue and get you back on the road before the holiday weekend. Your continued trust means a lot to us, and we’re always here when you need us!

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