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Elmhurst Ford
Bensenville, IL
545 Reviews
Elmhurst Ford is a full-service Ford dealership proudly serving Elmhurst, Bensenville, and the greater Chicagoland area. We offer a wide selection of new Ford cars, trucks, and SUVs, along with certified pre-owned and quality used vehicles to fit every budget and lifestyle. Our team is committed to delivering a transparent, professional, and pressure-free experience from start to finish.
From vehicle sales and flexible financing options to expert service and genuine Ford parts, Elmhurst Ford is focused on long-term relationships, not one-time transactions. Our certified technicians and knowledgeable staff work together to ensure every customer receives honest guidance, efficient service, and personalized attention. Whether you’re purchasing your next vehicle or maintaining the one you already love, Elmhurst Ford is here to make the entire ownership experience simple, straightforward, and enjoyable.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 545 reviews
January 05, 2026
Nick was wonderful! Everyone I had an interaction with was very professional, kind and efficient Everyone I had an interaction with was very professional, kind and efficient More
by JCRISCI162
Verified Customer
December 22, 2025
We did like the sales Person Nick, he was very calm and collected, no pressure, no rush. He took the time to explain the new truck features which we found very useful . I would recommend this dealer to my collected, no pressure, no rush. He took the time to explain the new truck features which we found very useful . I would recommend this dealer to my friends and family. Thanks. Have a blessed holidays. More
by elenacorona98
Employees Worked With
December 10, 2025
Car taken in twice, first time gave up and returned without repair. Second time took over 1 week without a loaner ordered wrong parts, gave up and returned car again without repairs. Treated poorly on without repair. Second time took over 1 week without a loaner ordered wrong parts, gave up and returned car again without repairs. Treated poorly on phone and hung up on when trying to reschedule. More
by novaskosha
December 05, 2025
Professional and good listeners. Very easy to schedule service. I appreciate the free valet service. They do what they say . They kept me updated as to what was going on. Very easy to schedule service. I appreciate the free valet service. They do what they say . They kept me updated as to what was going on. More
by Love Ford
December 05, 2025
Made appointment. for a Friday recall to be completed. Dropped off Thursday night. Then no call Friday, No Call Saturday. No Call Sunday. And finally got a call on Mon for a Friday recall to be completed. Dropped off Thursday night. Then no call Friday, No Call Saturday. No Call Sunday. And finally got a call on Monday. I had called sevaral times and never got a call back. Very Poor on communication. More
by lance_mcse
Employees Worked With
December 05, 2025
Fast, efficient, kind, hard working easy to work with. Trustworthy and honest. Punctual and willing to work around my schedule. Will buy from again for my business. Trustworthy and honest. Punctual and willing to work around my schedule. Will buy from again for my business. More
by ask
Employees Worked With
Other Employees :
Dave Roesch, Rob Bates
December 03, 2025
Horrible service, was hung up on after refusing to support our extended service plan. Car sat at service department for 5 days without movement. Returned without heat during 10 degree weather. support our extended service plan. Car sat at service department for 5 days without movement. Returned without heat during 10 degree weather. More
by mcd.macdonald
Employees Worked With
December 03, 2025
Brought my car in on Black Friday and Cole told me it would be about 2 hrs. I didn't get my car until Monday. Cole was nice but was way off on when it would be ready would be about 2 hrs. I didn't get my car until Monday. Cole was nice but was way off on when it would be ready More
by Qpaden1
Employees Worked With
Cole
November 29, 2025
Jessica did an amazing job helping me with my fleet vehicle, making sure that all the repairs were done properly as well as the recalls I needed it done. vehicle, making sure that all the repairs were done properly as well as the recalls I needed it done. More
by Larry
Employees Worked With
