Elmwood Chrysler Dodge Jeep Ram

Great time buying a new car drifter3605 "My customer experience was perfect" Sherman Jones Vincent Asermely and Jim Verdoia were very nice I would strongly recommend them to drifter3605 "My customer experience was perfect" Sherman Jones Vincent Asermely and Jim Verdoia were very nice I would strongly recommend them to new customers. They went out of their way to make sure we were happy with our new car and all the sales staff made the visit vere helpful It is a very great place to buy a car More

My customer experience was perfect Marc Mercidieu and Vincent Asermely were very nice I would strongly recommend them to new customers. They went out of their way to make sure we were h Marc Mercidieu and Vincent Asermely were very nice I would strongly recommend them to new customers. They went out of their way to make sure we were happy with our new car and all the features. More

Excellent Customer Service From moments after we walked onto the lot through the sales process to the delivery we were treated with respect, honesty and made to feel like we wer From moments after we walked onto the lot through the sales process to the delivery we were treated with respect, honesty and made to feel like we were important. ALL of the sales staff made their way to us to say hello and have a brief chat. Even in the moments when we were alone- awaiting something, a nearby staffer would engage us in conversation, We were made to feel like we were "red carpet people." From the salesman, Marc, to Dennis the sales manager, to Victor and Vinnie from the finance office to the phone receptionist and the "back room folks" we have never been treated so well at a dealership. Between my wife and I, we have purchased 16 vehicles over our lives. By far this was the best experience at a dealership. That list includes a previous purchase from a family friend who was a salesman. More

Leasing my new 2015 Jeep Grand Cherokee I went to Elwood jeep knowing exactly what I wanted and needed. I am a client who researches everything I do before committing. Harrison Carter was ve I went to Elwood jeep knowing exactly what I wanted and needed. I am a client who researches everything I do before committing. Harrison Carter was very kind and helped me sort through the choices of my next vehicle. Together with Vinny and Victor, they were extremely diligent to get me the car I wanted at the price point I need to work with. Everyone was very welcoming and made me feel as though I was their only client. Being in a customer sevice industry myself I know how important that is! And it was appreciated! On the day of delivery , Harrison was right there to assist me with and questions I had about my new vehicle's features. He was very sweet and patient with me and helped me personalize my Uconnect and other settings. I'm four days in and love my new Jeep! More

Great Place to Buy a Ca Elmwood Chrysler Dodge Jeep Ram is a great place to buy a car. They have a large selection of vehicles and the staff is great. Marc Mericidieu helped Elmwood Chrysler Dodge Jeep Ram is a great place to buy a car. They have a large selection of vehicles and the staff is great. Marc Mericidieu helped us find the right car for us. He compared various cars and helped us negotiate the right price. If you go there ask for Marc! More

Best Excellent Service We went to Elmwood Chrysler-Dodge-Jeep-Ram after we had visited multiple stores. One of the PREVIOUS stores we visited was BALD HILL ROAD's Chrysler-D We went to Elmwood Chrysler-Dodge-Jeep-Ram after we had visited multiple stores. One of the PREVIOUS stores we visited was BALD HILL ROAD's Chrysler-Dodge-Jeep-Ram, which had a big lot of cars, but very terrible customer service. The older gentleman there did not ask for our name or phone numbers, which is unprofessional conduct. Then when we took the car around, my sister wanted to take it for a drive too, as we were buying more than one Jeep Cherokee. He sighed and showed a face of irritation. When we went in, I wanted to buy more than one car, and wanted to negotiate a price around $24,000 for both, but the gentleman did not budge an inch. We would have bought it around the price of the retail, but that place has an unprofessional attitude. Luckily for me, I went to Elmwood and found Marc Mercidieu. He greeted us and took down our name and our preferences and got straight to work. He even helped us negotiate a price when we said we wanted something around $24,000. He was patient and very friendly, taking us to see every car that was best suited for us and found us two. We decided to buy both. Now, we didn't buy both just because the price was great, but the professionalism and dedication towards customers there is unparalleled. Their staff is excellent. If I had to recommend a dealership, it would be this one. Thank you Marc and the rest of the staff! More

Incomparable The customer service I received at Elmwood Dodge in East Providence was immaculate. Not only was the price exceptionally reasonable, everyone went ab The customer service I received at Elmwood Dodge in East Providence was immaculate. Not only was the price exceptionally reasonable, everyone went above and beyond to ensure I was satisfied. I was not intending to buy a jeep this time around, but your staff overwhelmed me; and for this, you will have a lifetime customer. Thank you again, Lynn (Dana) Francis More

5 Star Sales Team! Noel Tavarez and Victor Amaral make a great team! From my initial phone call with James Bray to my first visit with Noel and then the last stop Victor Noel Tavarez and Victor Amaral make a great team! From my initial phone call with James Bray to my first visit with Noel and then the last stop Victor, the entire process was seamless. Two years ago I leased a Wrangler from Elmwood and the experience was less than enjoyable. Noel and Victor renewed my faith in Elmwood, I will now recommend this team to friends and family. Service with a smile goes along way and these two have it down! More

Chrysler Town & Country - Great Vehicle / Great Dealership We just love Chrysler products and have been dealing with Elmwood Dodge for Sales & Service for years !! Marc Mercidieu and James Bray were great to d We just love Chrysler products and have been dealing with Elmwood Dodge for Sales & Service for years !! Marc Mercidieu and James Bray were great to deal with and made our experience quite pleasant. The finance team was quick and courteous and got us off the lot and on the road !! This is an Exceptional Dealership !! More

Richard Miranda and Vinny are great! This was my first time buying a new car and Richard and Vinny made it a great experience! I love my new Jeep and I recommend anyone looking to buy a c This was my first time buying a new car and Richard and Vinny made it a great experience! I love my new Jeep and I recommend anyone looking to buy a car to go and visit them! More