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Elmwood Chrysler Dodge Jeep Ram
East Providence, RI
2,413 Reviews
Elmwood Chrysler Dodge Jeep RAM, located in East Providence RI has been proudly selling and servicing Chrysler, Dodge, Jeep and Ram trucks to residents of East Providence RI, Barrington RI, Bristol RI, Warren RI, Pawtucket RI, Providence RI and surrounding areas since 1962.
In addition to being a Dealer Rater and TrueCar Certified Dealer, we are committed to a hassle free consultative shopping experience. We pride ourselves on integrity and providing world class customer service.
We are currently fully stocked with all of the Chyrsler, Dodge, Jeep, Ram models, as well as offering virtually every make and model of late model pre-owned vehicle. We also have the ability to locate vehicles if need be.
Our job is to help you select the right vehicle, give our customers all of the information they need to make their purchasing decision, in the time frame allotted by the customer.
Guaranteed Credit Approval
Vehicle Exchange Program
Se Habla Espanol
Parliamo Italiano
Falamos Portuguese
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,413 reviews
August 03, 2012
I received an email back from James immediately after visiting website. He offered his assistance and ultimately scheduled an appointment with me according to my schedule. He was polite, courteous and a visiting website. He offered his assistance and ultimately scheduled an appointment with me according to my schedule. He was polite, courteous and a pleasure to speak with. When my wife and I arrived, James greeted us by name and introduced us to Richard. Richard understood what we were looking to accomplish and offered a few options of vehicles. We negotiated with Richard and Ben and the final price was outside of our budget. We left and I visited a few other dealers to understand our options. James called me back to try to put a deal together and I explained we could move up a bit if they could come down a bit. Richard called us back and the deal was made. We met with Vinny in financing and he made us feel welcomed and relaxed with financing. Bev put all the paperwork together and the following day we drove away in our new Town & Country. I have purchased many vehicles and am sure I am not the easiest buyer but the Team at Elmwood made the deal happen in a professional, fun, courteous and polite manner and we ended up with a better vehicle then we originally were looking for and a fair price. Overall it was a pleasant experience and I will consider buying there again. I also look forward to having the vehicle serviced at Elmwood and hope that experience is similar. We couldn't have expected a better overall car buying experience and the Elmwood Team should be proud of a job well done. More
by dq00021
Employees Worked With
Vinny, Bev, Ben, James Bray, Richard Miranda
July 31, 2012
I was referred to the dealership by a friend. After being unemployed for over 15 months I knew my credit was poor. I went in and was very up front about it before I got to the desk with Al. I test drove a ne unemployed for over 15 months I knew my credit was poor. I went in and was very up front about it before I got to the desk with Al. I test drove a new Jeep Liberty and then when I was in the showroom I fell in love with the one they had on the floor. It was a 2012, used with 1194 miles on it but completely loaded. I decided that was the one I wanted. Once we went into the office we ran my credit and it came back approved. It was written up and I gave a deposit on June 26th. While the loan was approved, I was not able to take delivery until July 6 as they told me they were waiting for approval. I provided the documentation they requested. They told my fiend that the bank wanted to charge them points to buy the loan etc and they were trying to back out of selling me the Jeep I selected as they said they were making no money on it. Well push and shove ultimately it was final. When I went in to sign the final paperwork they all of a sudden added Lojack to my contract and never discussed it with me. I felt that it was now being rammed down mt throat. Had they told me that to get this deal to fly they needed to add it then it would have been my choice. I wanted the vehicle and I needed one since mine was totaled. I was happy as my payments were now over $200 less per month and I loved the Jeep. I picked up the Jeep on July 6th and they put a temp plate on with a date of July 26th as they needed to transfer my registration. On July 19th they went to the registry and I owed property tax. I went to dealership and picked up the paperwork on Friday the 20th and went to pay my taxes on Tuesday. I tried to register it and the line was too long so I asked Al if they could register it. I brought the paperwork back and they went to the registry and took care of it. I went in to pick up my paperwork and when I was driving away I looked at the paperwork and the registry charged $215 in penalties and interest for registering the vehicle late. Elmwood had on all their paperwork that the vehicle was sold to me on June 26th so it should have been registered by June 17th! When I brought this up to Al, rather than looking into it of course it is the customers fault for no paying my city taxes so they could not register it on time. No Al, you were so wrong, Elmwood communicated very poorly on this entire sales process. Had there been clear communication and proper paperwork then: #1 I would have been told about the Lojack BEFORE you added it to my contract; #2 As stated in my contract I would have had 45 days to make my first payment not 35 days and #3 there would not have been a penalty or interest had Elmwood done their job correctly and prepared the paperwork appropriately if it wasn't "Sold" to me on the 26th as the paperwork was dated. I wasn't told that it was officially approved until July 6th. I feel that there was a complete lack of communication and that made it appear that you live up to the reputation that car dealers have...unscrupulous! Next time communicate. Oh, and this was not all Al's fault, I fault him for communication but Vinny the finance manager was also involved. Just a negative buying experience. I have already taken the "Elmwood" off my Jeep as I will not be advertising for them. More
by ejf0264
Employees Worked With
Vin Assermley
July 29, 2012
Kevin Raposo helped me out great with everything i needed and everything i needed to know and i recommend them to others. I love my 2008 Chevy Colorado. Thank you Elmwood Dodge! =) and everything i needed to know and i recommend them to others. I love my 2008 Chevy Colorado. Thank you Elmwood Dodge! =) More
by brianp56
July 25, 2012
My wife and I spent three months actively searching for an American built car. Our search started with Mr. Ostrow who an overview of Chrysler products at Elmwood Dodge. After visiting a variety of deal an American built car. Our search started with Mr. Ostrow who an overview of Chrysler products at Elmwood Dodge. After visiting a variety of dealerships, and speaking to a number of our neighbors, we returned to Elmwood and to meet with Mr. Miranda. He took the time to learn what our needs were and worked diligently to meet our concerns. His ease of manner was maintained through a number of visits and ultimately gave us confidence in the dealership and the vehicle choice we made. Thank you Mr. Miranda and Mr. Ostrow More
by jtfoley
Employees Worked With
Richard Miranda
July 03, 2012
Met Kevin upon our initial visit to Elmwood Dodge. We were looking for a Jeep Liberty for my wife. We have bought 3 vehicles prior to the Jeep, and did not look at any other dealerships. Kevin was extrem were looking for a Jeep Liberty for my wife. We have bought 3 vehicles prior to the Jeep, and did not look at any other dealerships. Kevin was extremely helpful in narrowing down our search by showing us the Liberty with the Sky Slider option. After that, the decision was made! Kevin worked very hard for my wife and myself to get the perfect deal! Everything went smoothly, and we were able to pick up the vehicle the same day. Kevin is an asset to Elmwood Dodge. Not much pressure to buy even though it was thier last day of the month to post numbers. Kevin was very pleasant and patient with us. Thank you for a great buying experience...Again! More
by davidhartleyjr
Employees Worked With
James Bray
June 30, 2012
We have purchased several new cars from Richard Miranda at Elmwood Dodge and have always had a pleasant experience. He is very knowledgeable, fair, and patient in regards to negotiations and makes the over at Elmwood Dodge and have always had a pleasant experience. He is very knowledgeable, fair, and patient in regards to negotiations and makes the overall purchase an enjoyable one. In addition, the dealership alone is fantastic but the exceptional team of sales & service people working there makes all other dealers pale in comparison. Special thanks to Ben & Dennis who worked with Richard to give us such a good deal on our latest purchase a few days ago. Thank you Vinny for following up the deal with such a great interest rate. We've also worked with the service department for years and under the leadership of Jimmy Verdoia, you can't get better service anywhere. We strongly recommend Elmwood Dodge Chrysler Jeep to anyone ready to purchase a new/used car! Rob & Chris Silva More
by csilva66
Employees Worked With
Other Employees :
Richard Miranda, Ben, Dennis, Vinny, Richard Miranda
June 21, 2012
I had a wonderful experience overall. The staff was very friendly and courteous. I appreciate all they have done for my wife and I. Thankyou! friendly and courteous. I appreciate all they have done for my wife and I. Thankyou! More
by chink1932
Employees Worked With
dennis,ben,vinny, Richard Miranda, Richie Ruggiero Jr.
June 19, 2012
Great Overall Experience.. No smoke and mirrors!! Would send anyone to this dealership!! Dennis And Rich were very responsive to my needs, and took the time to locate the vehicle I was interested in! send anyone to this dealership!! Dennis And Rich were very responsive to my needs, and took the time to locate the vehicle I was interested in! More
by eventola
Employees Worked With
Dennis Freeman, Richard Miranda
June 16, 2012
Great experience. I will be going back. Fabulous service. I did not feel pressured rushed or haggled. Also friend to receive $100 for referring me. I did not feel pressured rushed or haggled. Also friend to receive $100 for referring me. More
by ALSSCASTRO
Employees Worked With
James Bray
June 05, 2012
Overall Experience was very good. Kevin was very friendly and knowledgeable, not pushy at all. Had an issue about getting a remote start installed but that was resolved very nicely. friendly and knowledgeable, not pushy at all. Had an issue about getting a remote start installed but that was resolved very nicely. More
by ajmarchet
Employees Worked With
Anthony J Marchetti
