Elmwood Chrysler Dodge Jeep Ram

our repair experience . . the rear wheels locked up 40 minutes after this repair and we were told nothing else was damaged from this bad replacement part or the bad install . . the rear wheels locked up 40 minutes after this repair and we were told nothing else was damaged from this bad replacement part or the bad install .. we spent almost 4k so this wouldnt happen because we knew what would be damaged on a 2018 Dodge Journey if it did.. saying it was looked over and no damage was 'seen' means literally nothing, “components that can be damaged or stressed and most certainly will be on a vehicle this age by a sudden rear-driveline lockup and therefore require a meaningful inspection/testing.” .. up to and including the front end that nearly touched the ground when it skidded and slammed to a stop at 45 mph.... other parts of the vehicle had wear of course but this event pushed all issues to or past the pecipise, not immedialy owning up to it was .. disgraceful .. refusing to show me any replaced parts claiming they were 'cores' and you folks got money for them ? why ? they were mine? or any damage apart from the photo i took is not a practice im aware of when i pay for something i get to see what i paid for .. especially at 4k .... the vehicle was purchased there and theyve done all the work to it .. i was told none of these were damaged because they were 'Looked over' .. Rear Differential / Rear Drive Assembly (RDA) Electronically Controlled Clutch (ECC) Rear Differential Bearings Rear Differential Mounts Rear Suspension Crossmember Left Rear Half-Shaft / CV Axle Right Rear Half-Shaft / CV Axle Rear CV Joints Left Rear Wheel Hub / Bearing Right Rear Wheel Hub / Bearing Rear Wheels Rear Tires Propeller Shaft / Driveshaft Propeller Shaft CV Joint Propeller Shaft Rubber Coupler Propeller Shaft Center-Support Bearings Power Transfer Unit (PTU) Transmission / Transaxle Transmission / Powertrain Mounts Front Half-Shafts / CV Axles Front CV Joints Front Wheel Hubs / Bearings Front Lower Control Arms etc etc .... edit ..the second image is from 7/27 it is the second repair leaking from the exact same spot as the first 2 issues .. 4 k later and theyve repaired nothing in fact theyve caused so much more damage.. Edit: 8/25 the owner of elmwood talked to meand said oh yeah we'll fix everything we damaged ... that was a totasl lie as they are fixing no part of the $1000's of dollars worth of drive train damage they caused and its looking like without a lawyer these people will have been paid over $5000 to total our vehicle---**Update 8/27** First, at pickup, my girlfriend was told that “employees were fired because of this review” and was asked about having the review removed. Laying that guilt on her was despicable. She is still crying. She went there to pick up our vehicle, not to be made responsible for personnel decisions made by your dealership. Also, if anything in my review is inaccurate — if I have a date wrong, misunderstood something, or made an error in a timeline that now stretches over more than a month — please feel free to correct me, specifically and in writing. The facts remain the same: approximately 40 minutes after the vehicle was returned to us, it experienced an extreme driveline failure at approximately 45 MPH. As I understand your position, components outside the rear differential were determined to be undamaged because the vehicle was “looked over.” Thank you, but given the severity of that failure and the problems that followed, a qualified independent mechanic will still need to determine what damage actually occurred and whether it is mechanically consistent with that event. Perhaps some of this could have been avoided if I had been shown even one of the damaged parts that were removed and replaced, as I repeatedly requested. Instead, I was told the parts were “cores” and would be returned rather than shown to the customer who paid for the repair. If I have stated any fact incorrectly, please identify the specific statement and provide the correct information. I will correct any genuine factual error. More