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Emich Chevrolet - Service Center

Lakewood, CO

4.6
653 Reviews

653 Reviews of Emich Chevrolet - Service Center

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May 31, 2024

Our purchase was pretty painless. Nora was great through the whole adventure. She took time out of her day to answer all my questions and stayed in the vehicle to help me setup on the More

by MANDA.GARNER
Recommend Dealer
Yes
Employees Worked With
Andrew Espinoza
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nora Tellez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Gordon
Jun 07, 2024 -

Emich Chevrolet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (303) 986-2233 to discuss your concerns, as your satisfaction is of utmost importance to us.

Jun 07, 2024 -

MANDA.GARNER responded

It wasn't a bad experience. I would recommend a training session with staff to explain the Karr Security system, that way in information is constant across all departments. Maybe check in with Andrew and make sure he is okay. See if he is happy with his work and if there was anything the company can do to make the work atmosphere a positive experience.

May 29, 2024

Highly recommend! Grant was great to work with and really went above and beyond to secure my desired SUV and ensure top quality. He also kept me well informed along t More

by Teresa
Recommend Dealer
Yes
Employees Worked With
Grant Cooprider
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Emich Chevrolet responded

Teresa, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 28, 2024

Have been going to Emich for service on my Tahoe for many years. Always good service. More

by SEVIERGA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Altmix
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Emich Chevrolet responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

May 26, 2024

Tech was unresponsive and after spending more than $5,000 on repairs, work was incomplete. Left several text messages and email through contact center and no reply. More

by hitppotu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Altmix
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Emich Chevrolet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (303) 986-2233 to discuss your concerns, as your satisfaction is of utmost importance to us. We hope to hear from you. Take care!

May 24, 2024

They all super nice and helpful help me with all my questions and needs thanks More

by Alvaro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gloria Gallardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nora Tellez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Zarco
May 27, 2024 -

Emich Chevrolet responded

Alvaro, we are glad we could help! We sincerely value your business and look forward to your next visit!

May 24, 2024

Everything as expected. Ordered a part for vehicle, it was shipped, I opened it and installed it. Communication was good and staff was on top of everything. More

by robmackeyconsulting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Altmix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2024 -

Emich Chevrolet responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 24, 2024

Good friendly and quick service. Matthew explained the process and kept me updated throughout. Great service More

by KRROD1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Gordon
May 27, 2024 -

Emich Chevrolet responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Emich Chevrolet! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 23, 2024

Mathew Gordon is a delight to work with, he’s efficient and communicates wonderfully. He’s a keeper. More

by CHRISSYBANDIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Gordon
May 25, 2024 -

Emich Chevrolet responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Emich Chevrolet! Thank you, and have a fantastic day!

May 23, 2024

Everything was good except it seemed to take a long time to get the car back. More

by ROCKYHAWK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2024 -

Emich Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

May 23, 2024

Excellent customer service ,great performance I will recommend this dealership any time Either service or buy new car I really like it More

by OHCONSTRUCTION99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Renovato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Gordon
May 25, 2024 -

Emich Chevrolet responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Emich Chevrolet! Thanks again for the recommendation, and have an amazing day!

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