Roger Magana
Roger Magana at Emich Chevrolet
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Roger Magana

Service Advisor

Emich Chevrolet

2033 S Wadsworth Blvd
Lakewood, CO 80227

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3.5
12 Reviews
3.5

12 Reviews

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12 Reviews of Roger Magana

April 26, 2024

Dealership Rating
Employee Rating

Joe is always wondefup to work with. I have been taking my car to him at Emich for years. Everyone there is great to work with. More

by TSANCHEZ2474
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 30, 2024

Emich Chevrolet responded

We are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

April 25, 2024

Dealership Rating
Employee Rating

Poor communication. Arrogant, no understanding of customer service. Unavailable and misleading. Very disinterested and unhelpful. More

by JEFF@JAYDEEINC.COM
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Matthew Gordon

Apr 28, 2024

Emich Chevrolet responded

We appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please reach out to us at (303) 986-2233 so we may assist you in moving forward towards a resolution.

April 22, 2024

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Rolled in without an appointment overdue for an oil change and a couple other things and Roger took my keys and got everything done in a couple days. More

by DALENDEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 25, 2024

Emich Chevrolet responded

We are very happy to have provided you with such a positive experience! Thank you again for choosing Emich Chevrolet and we hope to see you again.

April 20, 2024

Dealership Rating
Employee Rating

Always a great outcome when I do business with these guys! A very special shout out to Matthew who always takes such great care of me and who has become a friend. And kudos to Roger and Victor as well More

by CAROLYNKRUZICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 22, 2024

Emich Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 08, 2024

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Employee Rating

I scheduled an oil change on -line a few weeks in advance, for my 2017 Silverado. I took it in early that morning and dropped it off, leaving the keys in the drop box. He called me when they were fin More

by dana21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 11, 2024

Emich Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to see you soon!

April 07, 2024

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Employee Rating

My experience with Kade was terrible he was rude and unprofessional. I had to talk with Service Manager. The next day Roger had said he heard Kade the day before very unprofessional. An oil change a cha More

by EBARELA67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Austin Schutt, Kade Pointer

Apr 09, 2024

Emich Chevrolet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (303) 986-2233 to discuss your concerns, as your satisfaction is of utmost importance to us.

April 07, 2024

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Employee Rating

I have problems with my vehicle and all they said is that duplicate the problem. More

by ESPINOSA.ROBERTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joe Altmix, Matthew Gordon

Apr 09, 2024

Emich Chevrolet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (303) 986-2233 to discuss your concerns, as your satisfaction is of utmost importance to us.

April 04, 2024

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Employee Rating

Service time was very quick and efficient. Employees where very friendly. da da da da da More

by BANGELOPULOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Altmix

Apr 06, 2024

Emich Chevrolet responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 29, 2024

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Employee Rating

I was never there so it’s annoying getting these messages. Whomever made the appointment did it under the wrong name More

by YANELYGUTIERREZ
Recommend Dealer
No

March 23, 2024

Dealership Rating
Employee Rating

I brought my Bolt in for an idiot light on the dashboard Thursday morning. It is Saturday afternoon and have heard nothing after several attempts to contact the service department. Bought this car from Emic More

by gmandevlle
Service Communication
Recommend Dealer
No
Mar 26, 2024

Emich Chevrolet responded

We apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.

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