Emich Volkswagen

Excellent Customer Service, ask for Mateo Montoya! Quick to respond, and got things done efficiently. Thanks again! Quick to respond, and got things done efficiently. Thanks again! More

Overall did a great job. Took the time to help us out with getting the car ready even though it was close to closing. Clean store and had options to chose from even though th Took the time to help us out with getting the car ready even though it was close to closing. Clean store and had options to chose from even though there are supply shortages. More

Great experience purchasing a used car. Doug McGuirk was awesome to work with. If you’re in the market for a VW, this is the place. Doug McGuirk was awesome to work with. If you’re in the market for a VW, this is the place. More

I like the car I walked away with, but Emich brought me in with a bait-and-switch. Their website shows they had an ID4 in stock in the color I wanted and at a great price. They sent me an email confirmi in with a bait-and-switch. Their website shows they had an ID4 in stock in the color I wanted and at a great price. They sent me an email confirming the price and with a picture of the car (in my desired color). When I got in, they said they almost never have that color and they couldn't sell any ID4 for the price they advertised (and then emailed me). I showed the salesman the email they sent me that day as well as their website. It didn't matter. I like the car, but the sales experience was frustrating. More

Such Great Customer Service! Quick to respond, and got things done efficiently. Thanks again! As Quick to respond, and got things done efficiently. Thanks again! As More

After several attempts, they were able to resolve an issue with the audio system that had been going on for several months. They also went above and beyond to take care of a problem that was found after issue with the audio system that had been going on for several months. They also went above and beyond to take care of a problem that was found after purchasing my CPO vehicle. Great people to work with. More

Thank you for excellent communications and timely work completed to the highest standard. Well done! completed to the highest standard. Well done! More

A whole new experience for me in car service. Prompt and easy with video explanation of service. Great Prompt and easy with video explanation of service. Great More

The communication that the service team gave was great. The use of text and video made the service process smooth. The use of text and video made the service process smooth. More

My service rep was very professional and courteous. They gave a comfortable waiting area with coffee and snacks. They gave a comfortable waiting area with coffee and snacks. More