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Empire Buick GMC of White Plains

White Plains, NY

Overview
Employees
Reviews
4.9
271 Reviews
Finding a dealership that caters to both sales and services can be challenging. At Empire Buick GMC of White Plains, we simplify the process by offering a one-stop solution. Our experts are ready to assist you with servicing or repairing your Buick and GMC vehicle. You can even get a fast quote online. Explore our WHITE PLAINS Buick and GMC website today to discover what you need!
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358 Central Avenue

White Plains, NY

10606

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Showing 271 reviews

May 15, 2024

Friendly, listens to customer, looks for what customer wants. Follows up with customer and accepts complaints graciously More

by MIRIAMBROROGOWSKY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Acerbo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2024 -

Empire Buick GMC of White Plains responded

Thank you for taking the time to leave us this 5-star rating! Our guests' satisfaction is our utmost priority, and we are glad that our team provided you with thorough and efficient service. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

Helpful
May 13, 2024

They were very pleasant very informative and very patient they made it easy to decide that they were the dealership for us More

by gregalanritchie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott McCaffrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Tresselt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Acerbo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Kendall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2024 -

Empire Buick GMC of White Plains responded

Thank you for your wonderful review! We are glad that our team was both helpful and informative. Our guests' satisfaction is our utmost priority. We wish you safe travels! Please do not hesitate to give us a call if there is ever anything more that we may help you with.

Helpful
May 13, 2024

Each time I visit to have my Encore service I enjoy the customer service, The environment, browsing around looking at other vehicles, and conversing with the staff. Kudos to the team. More

by GINA120785
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Acerbo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 14, 2024 -

Empire Buick GMC of White Plains responded

Thank you for taking the time to leave us this positive review! We are happy to hear that our team consistently provides you with a top-notch experience. It is our pleasure to serve you and your automotive needs in any way possible. Wishing you the safest of travels until we meet again!

Helpful
May 12, 2024

Excellent service! Stephan Soto was great & very accommodating while I waited for my car repair More

by NINASCALERCIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephan Soto
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May 13, 2024 -

Empire Buick GMC of White Plains responded

Thank you for sharing your positive experience with us. We are happy to hear that Stephan took great care of you and your automotive needs. We wish you safe travels! Please do not hesitate to give us a call if you ever have any further questions or concerns

Helpful
May 11, 2024

Always had positive experiences. Never had to bring car back due to sloppy service, very timely as well More

by sandydee98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lydia Gutierrez
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May 13, 2024 -

Empire Buick GMC of White Plains responded

Thank you for your positive review! We are glad that our team consistently provides you with quality and efficient service. Your safety and satisfaction are our utmost priorities. We hope that you continue to choose us for all of your future automotive needs!

Helpful
May 11, 2024

Excellent experience and very professional we really enjoy coming to this dealership we'll recommend them to our family and friends. More

by ricardoperez4304
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Nimmo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 13, 2024 -

Empire Buick GMC of White Plains responded

Ricardo, thank you for your wonderful review and recommendation! Providing a 5-star experience is always our goal, and we are glad that our efforts met your satisfaction. We wish you safe travels! Please do not hesitate to give us a call if there is ever anything more that we may help you with.

Helpful
May 10, 2024

Lydia at customer service does a great job. Explains everything and keeps you informed. Service was quick and professional. More

by jwperillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lydia customer service- 5 Stars
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May 10, 2024 -

Empire Buick GMC of White Plains responded

Thank you for your positive review! We are happy to hear that Lydia took great care of you and kept you well informed throughout the process. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

Helpful
May 10, 2024

Robert made the whole experience easy and enjoyable. He worked with my limited time schedule to get everything done quickly. More

by LDELUSTRO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Acerbo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 10, 2024 -

Empire Buick GMC of White Plains responded

Thank you for your wonderful review! We are so glad that Robert provided you with a seamless and remarkable experience. It is our pleasure to assist you in any way possible. We hope for an opportunity to work with you again!

Helpful
May 09, 2024

They are cooperative in scheduling. They explain any problems that may arise. Generally, all work is completed in a timely fashion. More

by LEONTAX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Acerbo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lydia
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May 09, 2024 -

Empire Buick GMC of White Plains responded

Thank you for your positive review! Offering thorough and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

Helpful
May 08, 2024

It was a good experience and Ryan communicated well. The finance department was great and as a whole I would recommend Ryan and the dealership to friends More

by rdb136
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Nimmo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 08, 2024 -

Empire Buick GMC of White Plains responded

Thank you for leaving Ryan this positive review and recommendation! We greatly appreciate the opportunity to work with you, and we are glad that Ryan and the team took great care of you. It is our pleasure to assist you in any way possible. Safe travels!

Helpful
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