Scott McCaffrey
Scott McCaffrey at Empire Buick GMC of White Plains

Scott McCaffrey

General Manager

Empire Buick GMC of White Plains

358 Central Avenue
White Plains, NY 10606

5.0
31 Reviews
5.0

31 Reviews

Write a Review

Dealership Experience

4 yrs, 7 mos

31 Reviews of Scott McCaffrey

December 15, 2023

Dealership Rating
Employee Rating

I delt with Lydia Gutierrez, she was very knowledgeable and helpful, she is definitely an asset to this company. I am not just saying that, I’ve dealt with many service writers and other dealerships, and More

by nicmar562
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Dec 15, 2023

Empire Buick GMC of White Plains responded

Thank you for taking the time to leave Lydia this excellent review! We are so glad that she took great care of you. She definitely is an asset to our team, and she will be honored to hear of your very kind words. We hope that you continue to choose us for all of your future automotive needs!

November 06, 2023

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Great experience & staff - Scott and Ryan Nimmo were amazing, made the whole process so easy! More

by deannaenea
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ryan Nimmo

Nov 07, 2023

Empire Buick GMC of White Plains responded

Thank you for your 5-star rating! We are happy to hear that Scott and Ryan could provide you with a smooth, top-notch experience. It is our pleasure to assist you in any way possible and we hope for an opportunity to work with you again.

October 12, 2023

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I was well served and very appreciated with the work done on my car.thank you More

by agyafam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 13, 2023

Empire Buick GMC of White Plains responded

Thank you for your 5-star rating! Providing top-notch service is so important to us, and we are glad that our efforts could meet your satisfaction. We hope to see you again the next time you are in need of automotive service!

September 17, 2023

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My second lease with my salesman David Silva and everything went great. David does his best to get me a good deal with all the features that are important to me. Definitely recommend this dealership More

by Inelda Perez
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: David Silva, Robert Horton

Sep 18, 2023

Empire Buick GMC of White Plains responded

Hi Inelda, Thank you for leaving David this excellent 5-star rating and review. He sure is a great asset to our team! We are honored to have earned your kind recommendation. Your satisfaction is our ultimate goal, and we are thrilled that we hit the mark for you. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

August 31, 2023

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Employee Rating

Always a great experience at Empire Buick & GMC. Ryan Nimmo has been my salesman for the last 3 vehicles i have purchased there. He is attentive to specific needs and and is prompt in returning emai More

by tony1487
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Ryan Nimmo, Robert Horton

Aug 31, 2023

Empire Buick GMC of White Plains responded

Thank you for leaving Ryan this excellent review! It is wonderful to hear he continuously provides you with the A+ service that you so much deserve, nothing less. Your continued support means everything to us, and we can’t wait to exceed your expectations every time you choose us. We hope to continue serving you and your automotive needs for many years to come.

June 28, 2023

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Employee Rating

Edwin always does a great job! Thank you for all your hard work! My go to service advisor!!! More

by dsilva5656
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: David Silva

Jun 30, 2023

Empire Buick GMC of White Plains responded

Thank you for leaving Edwin this 5-star review! We are pleased that he could consistently provide you with the quality service you so much deserve. We appreciate your business. Please do not hesitate to let us know how Edwin and the team may serve you again!

Jun 28, 2023

dsilva5656 responded

Thank you Edwin for all your hard work.

June 08, 2023

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I am so glad I had Ryan Nimmo as my certified specialist. Ryan is very professional and he listens to me and what I want he show that he is concern and caring about what kind of car I want. Thanks a million More

by jjgilchrist
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bill Kendall, Ryan Nimmo, Robert Horton , Everton McLeod

Jun 09, 2023

Empire Buick GMC of White Plains responded

Thank you for leaving Ryan this wonderful review! We are so glad that Ryan could provide you with the A+ service that you deserve. Our guests' satisfaction is our utmost priority, and he will be delighted to know that you deeply valued his assistance. We warmly congratulate you on your new vehicle- on behalf of the entire team!

May 24, 2023

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Great team, knowledgeable and friendly. Let us test drive and did not push sale. Simple & professional More

by lennydb
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Recommend Dealer
Yes

Other Employees Tagged: Austin - was excellent!

Jun 01, 2023

Empire Buick GMC of White Plains responded

Thank you so much for your positive review! We are so glad that our team could provide you with a smooth, top-notch experience. It is our pleasure to assist you in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

May 10, 2023

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After having a terrible experience with my last GMC dealership, I was told by my brother, to try Empire Buick GMC. He was right; I had a great experience there. In fact, I just completed a lease on my More

by rjs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Nimmo

May 15, 2023

Empire Buick GMC of White Plains responded

Hello Rjs, Thank you for the wonderful 5-star rating and your positive review! We hope to continue serving you and your future automotive needs.

January 04, 2023

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Excellent costumer service Austin Ward was entraining during a long process very doable .I would recommend him to my friends More

by nursecap45
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Recommend Dealer
Yes

Other Employees Tagged: Jessica Tresselt, Robert Horton , Austin Ware

Jan 06, 2023

Empire Buick GMC of White Plains responded

nursecap45, Thank you for your time and feedback. We are delighted to hear that your shopping experience with Austin Ward was so positive! We strive to offer exceptional customer service and it sounds like we achieved our goal! We look forward to serving your automotive needs in the future.

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