Robert Horton
Robert Horton at Empire Buick GMC of White Plains

Robert Horton

Finance Director

Empire Buick GMC of White Plains

358 Central Avenue
White Plains, NY 10606

4.7
62 Reviews
4.7

62 Reviews

Write a Review

Dealership Experience

4 yrs, 7 mos

Industry Experience

27 yrs, 1 mo

62 Reviews of Robert Horton

May 04, 2024

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Employee Rating

Courteous, clean, caring, good listener, accommodating, gets what customer wants as much as possible, gets best price for customer, follows up with customer, respectful More

by MIRIAMBROROGOWSKY
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Robert Acerbo

April 10, 2024

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Empire Buick gmc at white plains is the best dealer to come to lease/buy a car . finance manager and Robert were very nice and helpful throughout the process. More

by Nitaah2193
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Acerbo

Apr 10, 2024

Empire Buick GMC of White Plains responded

Thank you for your positive review! We are so glad that Robert was both kind and helpful and we are honored to know how confident you are in our efforts. We hope for an opportunity to work with you again! Wishing you the safest of travels- on behalf of the entire team!

March 24, 2024

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I just had the experience of purchasing a GMC Denali from Empire Buick GMC of White Plains.. I had the pleasure of dealing with Mr Austin Ward of Empire Buick and the experience was nothing short of professi More

by trevorsconstruction
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Recommend Dealer
Yes

Other Employees Tagged: Jessica Tresselt, Bill Kendall, David Silva , Austin Ward

Mar 25, 2024

Empire Buick GMC of White Plains responded

Congratulations on your new GMC Denali! Providing a seamless, 5-star experience is always our goal, and we are glad that Austin's efforts met your satisfaction. It is our pleasure to assist you in any way possible. Thank you and safe travels!

January 18, 2024

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I recently renewed my 3rd consecutive lease at white plains GMC. I had the pleasure of dealing with Austin Ward as my sales consultant. He was very helpful, knowledgeable, and patient. Would recommend. More

by MarkV
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Austin Ward

Jan 18, 2024

Empire Buick GMC of White Plains responded

Thank you for leaving Austin this excellent review! Your continued trust and loyalty means a lot to us, and we hope to continue serving you for many more years to come.

January 15, 2024

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Employee Rating

Robert Acerbo is great sales person. He did not pressure me into anything I didn’t like. I asked him to look into vehicles that where part of the Empire Auto group site and he did his More

by johnm.henderson85
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Acerbo, Bill Kendall

Jan 16, 2024

Empire Buick GMC of White Plains responded

Thank you for your positive review! Our guests' satisfaction is our utmost priority, and we are glad that Robert provided you with a smooth and informative experience. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

December 15, 2023

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I delt with Lydia Gutierrez, she was very knowledgeable and helpful, she is definitely an asset to this company. I am not just saying that, I’ve dealt with many service writers and other dealerships, and More

by nicmar562
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Dec 15, 2023

Empire Buick GMC of White Plains responded

Thank you for taking the time to leave Lydia this excellent review! We are so glad that she took great care of you. She definitely is an asset to our team, and she will be honored to hear of your very kind words. We hope that you continue to choose us for all of your future automotive needs!

December 13, 2023

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Robert Acetbo is a pleasure to deal with. He is patient, knowledgeable & cooperative. I highly recommend this dealership. More

by Wfm825
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Acerbo

Dec 14, 2023

Empire Buick GMC of White Plains responded

Thank you for leaving Robert this excellent review! He will be proud to have earned your kind words, we will be sure to pass them along to him. Your kind recommendation means a lot to us, and we look forward to the opportunity to serve you again.

November 27, 2023

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Lydia Gutierrez is an excellent Service coordinator who has handled my car needs since it was purchased in 2017. She is exceptional… extremely knowledgeable, reliable, dedicated and talented. You are lu More

by Jmrose5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Silva , Lydia Gutierrez

Nov 28, 2023

Empire Buick GMC of White Plains responded

Thank you for leaving Lydia this amazing review! We are so glad that she consistently provides you with top-notch service. She definitely is an asset to our team, and she will be honored to hear of your kind words. We look forward to continue providing you with our best care in your visits to come!

November 14, 2023

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Employee Rating

Austin Ward was a pleasure to work with. He made the purchasing process easy and painless. Austin is knowledgeable and respectful and did a great job in making the sale happen without any pr More

by Jnbais
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Austin Ward

Nov 14, 2023

Empire Buick GMC of White Plains responded

Thank you for your positive review! We are delighted that Austin could provide you with a smooth and efficient experience. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team!

November 14, 2023

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Friendly and attentive stuff. Very clean. We are customers for over 10 years and would continue to go there. More

by Vikis527
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Ryan Nimmo

Nov 14, 2023

Empire Buick GMC of White Plains responded

Thank you for your amazing review! We are honored by your continued business over the past 10 years, and we are glad that our team consistently takes great care of you. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

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