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Empire Ford Inc.

Fall River, MA

4.0
646 Reviews
Empire Ford is comprised of two separate locations: Fall River and New Bedford, MA. Our Fall River location offers new and used vehicle sales as well as Ford authorized Parts and Service. Our New Bedford location offers Ford Certified pre-owned along with a full selection of pre-owned vehicles and Ford authorized Parts and Service. We are proud to be a part of the thriving New Bedford and Fall River communities. Rick Torres, dealer principal of Empire Auto Group is proud to offer the same great customer service you've come to know and expect. We are happy to offer a multi-lingual staff who speak Portuguese and Spanish throughout our dealership as well Sunday hours so it's convenient for our customers to shop when it's convenient for them. Empire Ford has also been designated as Commercial Truck Center specializing in all your commercial needs. We have shipments arriving daily including F-150's, F-250's, F-350's, Transit Connects, Full-size Transit Vans, Dump Trucks, Utility Body's, & KUV's. Our Finance Department specializes in all credit levels. Whether you're a first time buyer, have good credit or bad credit…we Guarantee Financing. Ask about our special financing for college students. We also offer special rebates for first time buyers, college students, military, commercial buyers, first responders and more! At Empire Ford we take the full-service experience to a whole new level and that goes beyond just shopping for a new or used vehicle. Our on-site auto service center is conveniently located near Fall River, Taunton, Brockton and Plymouth to provide expert maintenance and car repairs for all makes and models. Whether you need a simple oil change, a quick tire rotation, a multi-point inspection, a seasonal tire change, or a professional look at your transmission, our team is here to help. Need parts or accessories for your Ford vehicle or replacement parts for your current vehicle? Visit the parts department in New Bedford for everything that you need to maintain, personalize, or customize. We also offer free MOBILE service and free PICK UP & DELIVERY for your service needs. Contact our Service Dept. for full details. Get to know us! Give us a call, contact us online, or visit us on-location to ask questions or get a quote. Whether you visit our dealership location or just browse online, we're always happy to help you. We look forward to working with you.
Contact Dealership

292 William S. Canning Blvd

Fall River, MA

02717

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Top Reviewed Employees

Robert McMahon at Empire Ford Inc.

Robert McMahon

Sales and Leasing Consultant
4.9
This rating includes all reviews, with more weight given to recent reviews.
Kevin Bancroft at Empire Ford Inc.

Kevin Bancroft

New Car Manager
4.6
This rating includes all reviews, with more weight given to recent reviews.
Katie Bessette at Empire Ford Inc.

Katie Bessette

Sales BDC
4.6
This rating includes all reviews, with more weight given to recent reviews.
Josh Kidwell at Empire Ford Inc.

Josh Kidwell

Sales Associate
4.4
This rating includes all reviews, with more weight given to recent reviews.

Latest Reviews

May 21, 2025

Great team! They all worked to get me into the vehicle I wanted at a payment I could afford. More
by DSANTOS278 Verified Customer

Employees Worked With

Kevin Pereira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Kidwell
5.0
This rating includes all reviews, with more weight given to recent reviews.

May 09, 2025

This whole place is TRASH ! !! They lie about the condition of the cars to get a purchase then when you figure the problem out and bring it to their attention they try and gasl More
by keiana byrd Verified Customer

Employees Worked With

Roberto Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha DaSilva
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Tavares
1.0
This rating includes all reviews, with more weight given to recent reviews.

May 05, 2025

Worst dealship confrim truck is in stock with there staff drive 3 hrs to get there for them to tell me truck is at there other location now with a deposit on it ???? Are you kidding me More
by harleyvettex

Employees Worked With

Nicole Affonso
1.0
This rating includes all reviews, with more weight given to recent reviews.

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Photos & Amenities

  • After Hours Drop-Off
  • Customer Lounge Area
  • Free WiFi
  • Rental Car Service Onsite
  • Shuttle Service
  • Cable TV
  • Children's Play Room
  • Authorized Parts Store
  • Authorized Accessories Store
  • Pet Friendly
  • Television
  • Home Delivery
  • No Contact Transactions
  • Vending Machines
  • Virtual Appointments
  • Vehicle Sanitization
  • Home Test Drives