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Empire Nissan of Bay Ridge

Brooklyn, NY

4.8
1,180 Reviews

6501 5th Avenue

Brooklyn, NY

11220

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1,180 Reviews of Empire Nissan of Bay Ridge

August 17, 2023

I had the pleasure of meeting Robert Ayers for a basic oil change and tire rotation. He was incredibly helpful, thorough and considerate through the process and helped me avoid paying for anything I didn’ More

by courtneygilbert88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Ayers
Aug 23, 2023 -

Empire Nissan of Bay Ridge responded

Courtney, Thank you so much for taking the time to leave Robert this wonderful feedback. It is a delight to hear he provided you with A+ service that you so much deserve. We will continue striving to provide exceptional services and outstanding guest care to make every interaction with us remarkable. Please don’t hesitate to give us a call if we may be of further assistance to you in the future.

August 16, 2023

I had a great experience dealing with you, the service was so amazing and the team was professional. More

by rahimfunny123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Youssef Abdelmeguid
Aug 23, 2023 -

Empire Nissan of Bay Ridge responded

Thank you so much for this excellent review! Your satisfaction is our top priority, and we look forward to serving you again soon.

August 15, 2023

Tyler Rivera was the right person for me. I was nervous at first because I was hoping I had somebody to be honest with me since it was my first time buying. So happy I found somebody like him More

by Fatimamoore11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Rivera
Aug 23, 2023 -

Empire Nissan of Bay Ridge responded

Fatima, Thank you for taking the time to leave Tyler this wonderful feedback! We are delighted to hear his assistance was of great value to you on your recent visit. Please don’t hesitate to give us a call if we may be of further assistance to you in the future.

August 14, 2023

Had a pleasure working with Shaun Hassan. He was very transparent, professional and got things done in a timely manor. Highly would recommend this dealership to family and friends. More

by johnnie.gallop
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shaun Hassan
Aug 23, 2023 -

Empire Nissan of Bay Ridge responded

Johnnie, Thank you for your positive feedback and recommendation. We are happy to hear Shaun delivered the top-notch service that you so much deserve. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

August 10, 2023

Tried giving the service center another chance. thanks EPIC fail! AC working fine brought in for oil change and Cabin Filter replacement. AC not working now! Nissan NA now notified More

by ladydi69126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Youssef Abdelmeguid
Aug 15, 2023 -

Empire Nissan of Bay Ridge responded

Hello, Were sorry to hear of your concerns and that you encountered an issue after your service appointment. We would like the opportunity to speak to you on your review. Please contact Carmine Pennella at (347) 309-4016 or cpennella@eagny.com. Thank you!

August 03, 2023

Worked with DJ. Super professional. Had me in and out quickly and gave me everything I asked for. Couldn't have asked for a better salesperson. More

by rosialonso636
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Rivera Jr
Aug 08, 2023 -

Empire Nissan of Bay Ridge responded

Thank you so much for your positive review! Providing a smooth, 5-star experience is always our goal, and we are glad that DJ's efforts could meet your satisfaction. It is our pleasure to assist you in any way possible. We wish you safe travels and we hope for an opportunity to work with you again!

August 03, 2023

Worked with Sasha. He was great. Wonderful experience. I highly recommend him. David was also helpful More

by tspencer991
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sasha Shartilov, David Rivera Jr
Aug 08, 2023 -

Empire Nissan of Bay Ridge responded

Thank you for leaving us this positive review! We are glad that Sasha and David could provide you with 5-star service. Sasha will be delighted to have earned your kind recommendation. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

July 31, 2023

Katherine Alers was great she knew exactly what I wanted based off of the information I gave her she went above and beyond to make my driving transaction was smooth I would recommend her to want and everyon More

by marciabrown75
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katherine Alers
Aug 02, 2023 -

Empire Nissan of Bay Ridge responded

Marcia, Thank you so much for leaving Katherine this positive feedback and recommendation. It is always our goal to ensure our guests' experiences are seamless as possible and we are pleased that your recent process met your standards. We look forward to the opportunity to serve you again.

July 29, 2023

Knowledgeable with inventory Helpful to customers Extended hours to accommodate Was able to answer all my questions More

by stephie0906
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Rivera Jr
Aug 02, 2023 -

Empire Nissan of Bay Ridge responded

Stephie, We are really grateful and appreciate you taking the time to share your review with us. Here at Empire Nissan of Bay Ridge we believe that our customers deserve nothing but the best, and we’re committed to delivering just that. Please don't hesitate to reach out to our team if you ever have any further questions or concerns.

July 26, 2023

Between Sasha at sales and Carmine and Jack at Service I would say that I am satisfied with the dealership. I woikd give it 5 stars however there are a few people who work there that can turn you off to the More

by M.garcia1183.mg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service employees: Jack, Carmine, Sasha Shartilov
Jul 30, 2023 -

Empire Nissan of Bay Ridge responded

Thank you for your review. Were sorry to hear that you were not completely satisfied with your service visit and we do apologize on the lack of customer service by some of our staff. If you would like to discuss further, please contact our service manager, Carmine Pennella, at (347) 309-4016 or at cpennella@eagny.com. Thank you!

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