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Empire Nissan of Bay Ridge

Brooklyn, NY

4.8
1,180 Reviews

6501 5th Avenue

Brooklyn, NY

11220

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1,180 Reviews of Empire Nissan of Bay Ridge

July 24, 2023

Management works excellent. Advisors are rude and not aim to provide appropriate service to customers. To make an appointment to this dealership doesn’t make a sense. Just walk- More

by Caverna
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmine Pennella
Jul 26, 2023 -

Empire Nissan of Bay Ridge responded

Hello, Thank you for sharing your experience with us and were sorry to hear of your disappointment with our dealership. We do apologize for the treatment you received from our staff. We would like to discuss your review with you. Please contact Carmine Pennella at 347-309-4016 or at cpennella@eagny.com at your earliest convenience. Thank yo

July 20, 2023

David Rivera was a gem beginning to end. He made my car buying process really easy and smooth. He is the only person I would ever deal with in the car business. Ask for him and you'll see wh More

by williamvazquez402
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Rivera Jr
Jul 21, 2023 -

Empire Nissan of Bay Ridge responded

William, Thank you so much for your positive review! We are delighted that he could provide you with a seamless and efficient experience. He will be honored to know how confident you are in his efforts. Wishing you the warmest congratulations on your new vehicle-on behalf of the entire team!

July 19, 2023

Been going to this location for a while. Staff is normally very helpful. My advisor, Jack Cheng was wonderful. More

by Symoneg27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Cheng
Jul 21, 2023 -

Empire Nissan of Bay Ridge responded

Thank you so much for your positive review! We are glad that Jack and the team could consistently provide you with top-notch service. Our guests' satisfaction is our utmost priority. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

July 19, 2023

Tyler Rivera and Dwayne Small great people to work with they are very professional. thank you guys. More

by adolfor73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dwayne Small, Tyler Rivera
Jul 21, 2023 -

Empire Nissan of Bay Ridge responded

Thank you so much for your positive review! We are delighted that Tyler and Dwayne could provide you with 5-star service. If there is ever anything more that we may help you with, please do not hesitate to give us a call!

July 18, 2023

I had the pleasure of working with Mr. Carmine Pennella service manager, and I couldn't be happier with the service I received. From the moment I walked into the dealership. Mr. Pennella p More

by jsookoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmine Pennella
Jul 21, 2023 -

Empire Nissan of Bay Ridge responded

Anthony, Thank you for taking the time to leave Carmine this amazing review and recommendation! We are so glad that Carmine could put you at ease and provide you with quality care that you so much deserve. Your satisfaction means so much to us. Carmine will be delighted to hear of your very kind words. We hope to see you again the next time you are in need of automotive service!

July 18, 2023

Traded my Maxima here at Empire Nissan with David. He gave me top dollar for my car and discounted the new car for me which is unheard of in todays market. Incredible experience. I will def shop here More

by howardzicherman39
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Rivera Jr
Jul 18, 2023 -

Empire Nissan of Bay Ridge responded

Howard, Congratulations on your new vehicle! We are thrilled that David could make things happen for you and provide you with the perfect vehicle, deal, and overall experience! We greatly appreciate the opportunity to work with you, and we look forward to the chance to serve you again!

July 17, 2023

Kevin Pellot and Jesus Medina were great and very patient. They listened to my needs and helped me make the best decision based on them. I will definitely come back to them for my next car. Thank you More

by allahdadkhan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Pellot, Jesus Medina
Jul 17, 2023 -

Empire Nissan of Bay Ridge responded

Congratulations on your new vehicle! We are thrilled that Kevin and Jesus could accommodate your needs and ultimately get you into the perfect ride. We wish you the safest of travels. Please do not hesitate to give us a call if there is ever anything more that we may help you with in the future!

July 15, 2023

DJ was great. Wonderful experience. 10 stars in my book. Staff was friendly, they were fast and efficient More

by Rhondagadson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Rivera Jr
Jul 17, 2023 -

Empire Nissan of Bay Ridge responded

Rhonda, Thank you for leaving DJ this 10-star review! He will be thrilled to hear of your very kind words and to know how greatly you valued his assistance! We appreciate your business. Please do not hesitate to let us know if there is ever anything more that DJ or the team may help you with!

July 14, 2023

I was overwhelmed by the professionalism of Tyler Riviera who was perfect throughout the entire process and make the experience easy and convenient. Tyler went above and beyond to make sure my daughter and I More

by Gerard Berger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dwayne, David Rivera Jr, Tyler Rivera
Jul 17, 2023 -

Empire Nissan of Bay Ridge responded

Gerard, Thank you for taking the time to leave Tyler this wonderful review. He will be honored to hear of your very kind words and to know how greatly you valued his assistance. We hope you and your daughter enjoy the new ride, and we look forward to continue serving you and your automotive needs in the future! Thank you, and safe travels to you both!

June 29, 2023

My Sales Rep was Excellent & a Complete Gentleman. He never Pressured Me to Buy.. & I wanted a Specifics in the Vehicle I purchased & Akeem made it Happen!…👍🏿 More

by Mrsupersizepoet
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Akeem Bedward
Jun 29, 2023 -

Empire Nissan of Bay Ridge responded

Congratulations on your new vehicle! We are overjoyed that Akeem could make things happen for you and ensure you found the perfect one. We can't wait for you to enjoy your new ride. Please drive safely, and do not hesitate to give us a call if there is ever anything more that Akeem or the team may help you with!

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