Empire Nissan of Bay Ridge

Katherine Alers was great she knew exactly what I wanted based off of the information I gave her she went above and beyond to make my driving transaction was smooth I would recommend her to want and everyon based off of the information I gave her she went above and beyond to make my driving transaction was smooth I would recommend her to want and everyone I know More

Knowledgeable with inventory Helpful to customers Extended hours to accommodate Was able to answer all my questions customers Extended hours to accommodate Was able to answer all my questions More

Between Sasha at sales and Carmine and Jack at Service I would say that I am satisfied with the dealership. I woikd give it 5 stars however there are a few people who work there that can turn you off to the would say that I am satisfied with the dealership. I woikd give it 5 stars however there are a few people who work there that can turn you off to the whole experience. I say give them a chance but make sure to deal with the individuals mentioned as I am sure they will make sure you are taken care of. More

Management works excellent. Advisors are rude and not aim to provide appropriate service to customers. To make an appointment to this dealership doesn’t make a sense. Just walk- Advisors are rude and not aim to provide appropriate service to customers. To make an appointment to this dealership doesn’t make a sense. Just walk-in. More

David Rivera was a gem beginning to end. He made my car buying process really easy and smooth. He is the only person I would ever deal with in the car business. Ask for him and you'll see wh He made my car buying process really easy and smooth. He is the only person I would ever deal with in the car business. Ask for him and you'll see why. More

Been going to this location for a while. Staff is normally very helpful. My advisor, Jack Cheng was wonderful. Staff is normally very helpful. My advisor, Jack Cheng was wonderful. More

Tyler Rivera and Dwayne Small great people to work with they are very professional. thank you guys. they are very professional. thank you guys. More

I had the pleasure of working with Mr. Carmine Pennella service manager, and I couldn't be happier with the service I received. From the moment I walked into the dealership. Mr. Pennella p Carmine Pennella service manager, and I couldn't be happier with the service I received. From the moment I walked into the dealership. Mr. Pennella professionalism and knowledge were apparent. He took the time to understand my service recall hood latch. Mr. Pennella attention to detail and commitment to excellence made the entire process seamless and stress-free. His straightforward approach and exceptional customer service skills made me feel valued and at ease. Thanks to Mr. Pennella expertise and dedication. He goes above and beyond to provide outstanding service; I highly recommend working with him at Empire Nissan. You won't be disappointed! Thank you, SIR, for your exceptional assistance and for making my car service experience truly remarkable. Anthony S. . More

Traded my Maxima here at Empire Nissan with David. He gave me top dollar for my car and discounted the new car for me which is unheard of in todays market. Incredible experience. I will def shop here He gave me top dollar for my car and discounted the new car for me which is unheard of in todays market. Incredible experience. I will def shop here again! More

Kevin Pellot and Jesus Medina were great and very patient. They listened to my needs and helped me make the best decision based on them. I will definitely come back to them for my next car. Thank you patient. They listened to my needs and helped me make the best decision based on them. I will definitely come back to them for my next car. Thank you! More