Empire Nissan of Bay Ridge

I purchased my 5th car from this dealer. Wouldn't shop anywhere else. Not into the games or wasting my time, this dealer always gets the job done. I recommend working with David R but the re Wouldn't shop anywhere else. Not into the games or wasting my time, this dealer always gets the job done. I recommend working with David R but the rest of the staff is pleasant as well. More

Stop shopping different dealers now and go to Empire Nissan of Bay Ridge. Ask for David R. You'll thank me later! TOP TIER SERVICE! Nissan of Bay Ridge. Ask for David R. You'll thank me later! TOP TIER SERVICE! More

No Stars, Strongly NOT recommended. I had Ford Explorer 2020 with two payments left in March 2023. I was just looking around for cars and on March 17 2023, I visited Nissan of Bay Ridge I had Ford Explorer 2020 with two payments left in March 2023. I was just looking around for cars and on March 17 2023, I visited Nissan of Bay Ridge. Youssef, the sales person offered me Nissan Pathfinder 2023 and told me that they will take care of the two payment which is left for Ford Explorer. I agreed and leased the Pathfinder on the very same day. There happened lot of miscommunication between Youssef and his manager. Youssef offered me a lease with Zero down on certain payment but while working with Finance Manager, they came up with down payment and some other stuffs. After long arguments, I agreed to pay some amount towards the deposit. Now, after 2 months, I am getting calls from Ford Bank asking for the two months payment and disposing fee ($1500+). I called Youssef, as usual no answer, I messaged him, no reply. Today, thankfully he answered my call because he didn't knew its me calling him, and he straight forward said he didn't said anything like they will take care of my two payments and I won't be paying any disposal fee. Why would I lease a new vehicle when I still have two payments left with Ford, I only leased because Youssef said, Nissan of Bay Ridge dealership will take the car back and they will take care of any payments left with Ford. So today, Youssef refused all what he told me during the time of leasing. Youssef should have told me that they will not pay the remaining balance to Ford, I would have waited 2 months and then have leased Nissan, but to fill his pocket, he kicked my stomach. Now, I am going to take this to the General manager of Nissan of Bay Ridge, don't have any hope from them but i will try to fight for the right. Let's see how it goes with Manager this week. I will post the update after I meet the Manager. More

Great service, walked in told them I was here to see the new Z and david rivera “dj” helped me with my purchase. Helped me with all my needs, got to test drive and sit in the Z. Got me a great deal very hel new Z and david rivera “dj” helped me with my purchase. Helped me with all my needs, got to test drive and sit in the Z. Got me a great deal very helpful. Service was great polite and quick! Would definitely come back and Purchase my next vehicle with them again. More

Purchased multiple cars here all from the same dealer and same sales rep. These guys are phenomenal. Always an easy purchase whenever I shop here. Ask for DJ. Hes the greatest. same sales rep. These guys are phenomenal. Always an easy purchase whenever I shop here. Ask for DJ. Hes the greatest. More

David Rivera was excellent. Couldn't have asked for a better experience. Understood all my interests, made everything super clear to me and most important, I got the car of my d Couldn't have asked for a better experience. Understood all my interests, made everything super clear to me and most important, I got the car of my dreams. 10 Stars for this dealer ! More

Bate and switch. I saw the price of a Nissan Rogue online for $13K, I sent a message to the Empire team. They texted back and confirmed the pricing and set an appoint I saw the price of a Nissan Rogue online for $13K, I sent a message to the Empire team. They texted back and confirmed the pricing and set an appointment with me. Shortly before my 2 hour drive down to the dealer, I gave the dealership a call to check the if the car was available and the price again. I was assured everything looks good and to ask for the manager. To my surprise after multiple confirmations from the dealer ship, the price of the car was $22K. Their team member said sorry there is nothing we can do about the pricing. I wasted 4 hours of driving back and forth. This is not a good way to do business with anyone. More

Very helpful and great service. DJ is great. All questions and concerns answered. He took his time to show the cars . DJ is great. All questions and concerns answered. He took his time to show the cars . More