Empire Nissan of Bay Ridge

I've been to a few different Nissans and this is by far the best in the business, Nasr was my salesperson and he was great he showed me how to set up my phone to the car, how the sonar works when backing u the best in the business, Nasr was my salesperson and he was great he showed me how to set up my phone to the car, how the sonar works when backing up and how to use my foot to open and close the trunk. If your looking for a great salesperson with alot of knowledge Nasr is definitely the one to go to and Barry was also great he saved me money and I'm very happy. Steve and bobby More

Gr8 experience. Staff friendly and helpful. Amna was the best salesperson, helped me w/every aspect in making sure I drove off the lot same day. Attentive and dedicated. She even followed up to see how thin best salesperson, helped me w/every aspect in making sure I drove off the lot same day. Attentive and dedicated. She even followed up to see how things were w the car. Excellent customer service skills! Now I know why they call her the CarQueen ;-) More

Amazing service, and more than happy with my buy Thank you Baha for my new 2019 nissan pathfinder will definitely be recommending this dealership along with baha you Baha for my new 2019 nissan pathfinder will definitely be recommending this dealership along with baha More

By the time i drove off with my car I felt very comfortable with Christina her knowledge of cars were exceptional, she was very helpful & honest which is why I leased my car with Nissan . It would comfortable with Christina her knowledge of cars were exceptional, she was very helpful & honest which is why I leased my car with Nissan . It would have Been nice if management were more forthcoming explaining final charges that were added before you choose the car. You get handed a bill at the end that I was not prepared for More

Received a promotion in the mail that they would pay off the balance of our lease. We dealt with Robert who said they would also cover any mileage over that was allowed on the returned car. Several months l the balance of our lease. We dealt with Robert who said they would also cover any mileage over that was allowed on the returned car. Several months later after getting the new car, the lease was not paid off. We went to the showroom to find out what the problem was. Robert denied telling 3 of us that we had to pay nothing out of pocket to satisfy the lease payoff. He lied to us!! More

Be careful of any charges in contract. Snuck in a $3000 warranty saying its required for loan (found to be illegal after I researched) and $1585 for theft protection. This dealer is shady at best. When as warranty saying its required for loan (found to be illegal after I researched) and $1585 for theft protection. This dealer is shady at best. When asked about the total out the door price, I was told a number $4000 less than what it truly was. During a high stress and high paced environment, things like this are not noticed when you get 20 papers to sign. I was the negotiator and someone else signed so I did not see this paperwork, which is partially my fault, but I did my best. These guys are trained to make profit at the cost of your misery. To anyone in this situation, the $3000 warranty (which does not cover much and is likely less than the cost of an entire transmission replacement after interest) is easily cancelled and the dealership will be beat on 3000 profit. Theft coverage is non refundable. Avoid at all costs. This dealer wants to scam you. Better business bureau will be contacted. More