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Empire Nissan of Bay Ridge
Brooklyn, NY
1,184 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,184 Reviews of Empire Nissan of Bay Ridge
September 02, 2016
New Car Experience Dave made this an amazing experience. I was worried that I would be overwhelmed, but he walked me through the process and literally never left my side Dave made this an amazing experience. I was worried that I would be overwhelmed, but he walked me through the process and literally never left my side. More
by Camille_Andrews1
Employees Worked With
David
August 30, 2016
BAY RIDGE NISSAN PUT MY LIFE IN JEOPARDY WITH A LEMON I WILL NEVER GO BACK TO BAY RIDGE NISSAN AGAIN EVEN IF IT IS THE LAST CAR DEALERSHIP ON EARTH! I TRADED IN MY VEHICLE FOR A 2011 NISSAN ROGUE. BEFORE I WILL NEVER GO BACK TO BAY RIDGE NISSAN AGAIN EVEN IF IT IS THE LAST CAR DEALERSHIP ON EARTH! I TRADED IN MY VEHICLE FOR A 2011 NISSAN ROGUE. BEFORE I LEFT I HAD TO ASK THEM TO FIX DANGEROUS UNDERPINNINGS THAT WERE HANGING FROM THE FRONT OF THE CAR AND AS SOON AS I DROVE AWAY IT STARTED KNOCKING AND JOLTING. I BROUGHT IT BACK THE VERY NEXT MORNING AND THE MANAGER EVEN DROVE IT AND AGREED IT MIGHT NOT BE SAFE TO DRIVE. ALSO THEY SUPPOSEDLY DID AN INSPECTION BUT GAVE ME A CAR WITH BROKEN HEAD LIGHTS AND BROKEN BRAKE LIGHTS, WHICH OF COURSE WERE NOT VISIBLE IN THE DAY! I COULD HAVE GOTTEN PULLED OVER AND TICKETED OR WORSE! I WAS BAMBOOZLED INTO NOT TAKING THE CAR FOR A TEST DRIVE, THERFORE, I ASKED TO REVERSE MY LOAN AND GIVE ME MY OLD CAR BACK BECAUSE THE ONE THEY GAVE ME IS A LEMON AND THE MANAGER CHRISTIAN ORTIZ AND SALESMAN HASSAN TOLD ME THAT ISN'T POSSIBLE. HOWEVER, I WENT TO MY BANK AND FOUND OUT THAT IS A LIE. HOW CAN BAY RIDGE NISSAN BE TRUSTED? THE MECHANICS/MANAGEMENT HAVE ALREADY LIED ABOUT SO MANY THINGS. THEY WILL SAY THE CAR IS FIXED AND PUT MY ENTIRE FAMILY'S LIFE IN JEOPARDY INCLUDING MY TODDLER. I AM IN CONTACT WITH NISSAN CORPORATE, MY BANK, AND THE BETTER BUSINESS BUREAU AND I WILL GET JUSTICE. I WILL MAKE IT MY MISSION TO MAKE SURE EVERYONE KNOWS ABOUT THE SHADY DEALINGS THAT TRANSPIRE AT BAY RIDGE NISSAN! SINCERELY VERY UNSATISFIED CUSTOMER PS ALL REVIEWS ARE BASED ON FREE MATS FOR YOUR CAR AND ARE WRITTEN BEFORE YOU DRIVE AWAY IN YOUR CAR SO DON'T BELIEVE ANY POSITIVE FEEDBACK YOU READ! More
by Chin
Employees Worked With
Hassan and Christian ortiz, Darrel Valdez, Richie Cerino, Vincent Freund, Muhammed Ali
August 30, 2016
splendid! Talk about great customer service, henry did just that he did an amazing job helping me purchase my new vehicle, he was very professional and knowledg Talk about great customer service, henry did just that he did an amazing job helping me purchase my new vehicle, he was very professional and knowledgeable. Thank you! i would defitnely recommend him if anyone looking to purchase a vehicle. More
by roselyned
Employees Worked With
Henry Jones
August 29, 2016
My best Experience yet !! By far the best car dealership that I have ever dealt with !! They treated me like family , from sales to management to service !! I felt at ease thro By far the best car dealership that I have ever dealt with !! They treated me like family , from sales to management to service !! I felt at ease throughout the whole process of getting my new car !! I just want to thank Dwayne, Henry, David and last but not least Lorenzo from service !! I will continue to get my vehicles and refer everyone I know !! Thank You Bayridge Nissan !! More
by Vindak
Employees Worked With
Dwayne Small and Lorenzo Babbo , Henry Jones, David Martin
August 23, 2016
Excelente. Recomiendo Nissan Bayrigde Dealer por que encontramos el vehiculo que necesitamos un Ford Edge 2010 a buen precio y con un excelente servicio del Ve Recomiendo Nissan Bayrigde Dealer por que encontramos el vehiculo que necesitamos un Ford Edge 2010 a buen precio y con un excelente servicio del Vendedor Narsh L. Mohamed se los recomiendo. atte. Santos Garcia More
by Santos
Employees Worked With
Narsh L. Mohamed
August 19, 2016
Quick, painless and a great deal. Picked up the car I wanted, with the options I needed all within four days. The staff was extremely helpful, and I would highly recommend them. Picked up the car I wanted, with the options I needed all within four days. The staff was extremely helpful, and I would highly recommend them. More
by GC
Employees Worked With
David and Reggie.
July 18, 2016
Amazing experience at Bayridgenissan I was amazed how easy the process of acquiring a brand new car for the first time was going to Bayridge Nissan. My salesperson Sasha made it extremely I was amazed how easy the process of acquiring a brand new car for the first time was going to Bayridge Nissan. My salesperson Sasha made it extremely comfortable and unforgettable. I was pleased on all the level of customer service he brought to me. Thanks to Sasha and his team More
by LAW
Employees Worked With
Henry Jones, Sasha Shartilov
July 16, 2016
The two best people in this dealership Samantha Siew and Gino the best people at Bayridge they will work they hardest to get you in a car you like they are very respectful and honest court Samantha Siew and Gino the best people at Bayridge they will work they hardest to get you in a car you like they are very respectful and honest courteous and professional I tell you I hope nissian see this because I had the greatest people that help me get what I want and they did thank you Sam and Gino More
by Frankw
Employees Worked With
Samantha siew, Gino Faretra
July 06, 2016
Easy in and out Samantha the sales rep and Gino the finance manager took care of everything quickly and with no hassle. Price was excellent and I was able to hand in Samantha the sales rep and Gino the finance manager took care of everything quickly and with no hassle. Price was excellent and I was able to hand in my old lease and drive away with a new car right away. More
by DK78
Employees Worked With
Samantha, Gino Faretra
July 05, 2016
Awesome Henry Jones and Johnny Vargas are amazing, as are all the people I have met these last, going on 4 years! I just leased a brand new 2016 Rogue. More Henry Jones and Johnny Vargas are amazing, as are all the people I have met these last, going on 4 years! I just leased a brand new 2016 Rogue. More than happy with all the service and care that went into getting this SUV. More
by linda kranz
Employees Worked With
Henry Jones, Johnny Vargas
